Freshchat vs. HelpCrunch
Freshchat vs. HelpCrunch
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging… | $15 Per Agent per month , billed annually | |
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
Freshchat | HelpCrunch | |||||||||||||||
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Entry-level Setup Fee | $15 per Agent | No setup fee | ||||||||||||||
Additional Details | — | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
More Pricing Information |
Freshchat | HelpCrunch | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Freshchat | HelpCrunch | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | HelpCrunch | |
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Likelihood to Recommend | 9.0 (24 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | 10.0 (1 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | HelpCrunch | |
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Likelihood to Recommend | Freshworks Inc | HelpCrunch |
Pros | Freshworks Inc | HelpCrunch |
Cons | Freshworks Inc | HelpCrunch |
Likelihood to Renew | Freshworks Inc | HelpCrunch No answers on this topic |
Usability | Freshworks Inc | HelpCrunch No answers on this topic |
Support Rating | Freshworks Inc | HelpCrunch |
Implementation Rating | Freshworks Inc | HelpCrunch No answers on this topic |
Alternatives Considered | Freshworks Inc | HelpCrunch |
Return on Investment | Freshworks Inc | HelpCrunch |
ScreenShots | Freshchat Screenshots | HelpCrunch Screenshots |