TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshteam

    Score6 out of 10
    N/AFreshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…

    $591

    per month

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
    Pricing
    FreshteamJive
    Editions & Modules
    Free
    0 (upto 50 employees)
    per month
    Growth
    $59 platform fee + $1 per employee
    per month
    Pro
    $99 platform fee + $2 per employee
    per month
    Enterprise
    $169 platform fee + $4 per employee
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshteamJive
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FreshteamJive
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    Aurea
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    FreshteamJive
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Freshteam and Jive
    Feature
    Freshteam
    8.1
    12 Ratings
    2% above category average
    Jive
    -
    Ratings
    Job Requisition Management8.912 Ratings00 Ratings
    Company Website Posting7.010 Ratings00 Ratings
    Publish to Social Media8.96 Ratings00 Ratings
    Job Search Site Posting8.910 Ratings00 Ratings
    Customized Application Form8.011 Ratings00 Ratings
    Resume Management8.011 Ratings00 Ratings
    Duplicate Candidate Prevention7.111 Ratings00 Ratings
    Candidate Search7.011 Ratings00 Ratings
    Applicant Tracking9.012 Ratings00 Ratings
    Collaboration8.011 Ratings00 Ratings
    Task Creation and Delegation8.010 Ratings00 Ratings
    Email Templates8.011 Ratings00 Ratings
    User Permissions8.012 Ratings00 Ratings
    Notifications and Alerts7.012 Ratings00 Ratings
    Reporting9.011 Ratings00 Ratings
    Best Alternatives
    FreshteamJive
    Small Businesses
    Crelate
    Score9.1 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshteamJive
    Likelihood to Recommend
    1.0
    (14 ratings)
    9.1
    (37 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.6
    (17 ratings)
    Usability
    1.0
    (1 ratings)
    6.1
    (4 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    FreshteamJive
    Likelihood to Recommend
    Freshworks Inc
    We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
    Read full review
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
    • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
    • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
    Incentivized
    Read full review
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
    • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
    • Analytics - hard to use and not particularly useful.
    Incentivized
    Read full review
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Likelihood to Renew
    Freshworks Inc
    No answers on this topic
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Usability
    Freshworks Inc
    Not usable, not able to undo the premium features to enable any downgrade request
    Read full review
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Reliability and Availability
    Freshworks Inc
    No answers on this topic
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Performance
    Freshworks Inc
    No answers on this topic
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Support Rating
    Freshworks Inc
    No answers on this topic
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Online Training
    Freshworks Inc
    No answers on this topic
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Implementation Rating
    Freshworks Inc
    No answers on this topic
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Alternatives Considered
    Freshworks Inc
    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Incentivized
    Read full review
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Return on Investment
    Freshworks Inc
    • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
    • This has really given a good ROI overall.
    • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
    Read full review
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    ScreenShots

    Freshteam Screenshots

    Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.