What users are saying about
Top Rated
17 Ratings
Top Rated
206 Ratings
Top Rated
17 Ratings
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Score 8.8 out of 100
Top Rated
206 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Freshteam ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.3

Freshteam

83%
7.8

SmartRecruiters

78%
Freshteam ranks higher in 11/15 features

Job Requisition Management

8.2
82%
11 Ratings
8.6
86%
98 Ratings

Company Website Posting

7.8
78%
9 Ratings
8.4
84%
102 Ratings

Publish to Social Media

7.7
77%
5 Ratings
7.6
76%
102 Ratings

Job Search Site Posting

8.6
86%
9 Ratings
7.6
76%
106 Ratings

Customized Application Form

8.2
82%
10 Ratings
8.2
82%
94 Ratings

Resume Management

8.9
89%
10 Ratings
8.0
80%
107 Ratings

Duplicate Candidate Prevention

8.2
82%
10 Ratings
5.7
57%
101 Ratings

Candidate Search

8.0
80%
10 Ratings
7.3
73%
110 Ratings

Applicant Tracking

8.7
87%
11 Ratings
8.7
87%
113 Ratings

Collaboration

8.8
88%
10 Ratings
9.1
91%
104 Ratings

Task Creation and Delegation

8.3
83%
9 Ratings
7.7
77%
89 Ratings

Email Templates

8.5
85%
10 Ratings
8.0
80%
101 Ratings

User Permissions

8.0
80%
11 Ratings
8.0
80%
96 Ratings

Notifications and Alerts

7.8
78%
11 Ratings
7.9
79%
108 Ratings

Reporting

8.7
87%
10 Ratings
6.5
65%
94 Ratings

Attribute Ratings

  • Freshteam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Freshteam

88%
12 Ratings
8.6

SmartRecruiters

86%
116 Ratings

Likelihood to Renew

Freshteam

N/A
0 Ratings
10.0

SmartRecruiters

100%
14 Ratings

Usability

Freshteam

N/A
0 Ratings
9.0

SmartRecruiters

90%
13 Ratings

Availability

Freshteam

N/A
0 Ratings
9.0

SmartRecruiters

90%
2 Ratings

Performance

Freshteam

N/A
0 Ratings
10.0

SmartRecruiters

100%
2 Ratings

Support Rating

Freshteam

N/A
0 Ratings
8.7

SmartRecruiters

87%
13 Ratings

Implementation Rating

Freshteam

N/A
0 Ratings
9.1

SmartRecruiters

91%
3 Ratings

Product Scalability

Freshteam

N/A
0 Ratings
9.0

SmartRecruiters

90%
1 Rating

Likelihood to Recommend

Freshteam

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
Aviva Rosman | TrustRadius Reviewer

SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
Anonymous | TrustRadius Reviewer

Pros

Freshteam

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Melissa Ritchie | TrustRadius Reviewer

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Anonymous | TrustRadius Reviewer

Cons

Freshteam

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
ayush dwivedi | TrustRadius Reviewer

SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
Anonymous | TrustRadius Reviewer

Pricing Details

Freshteam

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Freshteam Editions & Modules

Edition
Free0 (upto 50 employees)1
Growth$59 platform fee + $1 per employee1
Pro$99 platform fee + $2 per employee1
Enterprise$169 platform fee + $4 per employee1
  1. per month
Additional Pricing Details

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

Starting Price

$0 per month

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Likelihood to Renew

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Usability

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 13 answers
SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.
Mark McCully | TrustRadius Reviewer

Reliability and Availability

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 2 answers
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Performance

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 2 answers
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Support Rating

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 8.7
Based on 13 answers
I would give this rating as it is the best platform for HR to solve their recruitment problems along with their team. As it has got multiple features to exposure. It has made my communication with hiring managers much easier, I don't need to write emails, neither they do. They like it very much. The rating card of the candidates after the Interview is the very best feature of it. Would love to use it again in Future
Anonymous | TrustRadius Reviewer

In-Person Training

Freshteam

No answers on this topic

SmartRecruiters

Quick and easy to learn.
Aaron Fitzgerald | TrustRadius Reviewer

Implementation Rating

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.1
Based on 3 answers
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Alternatives Considered

Freshteam

Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
Vicky Jindal | TrustRadius Reviewer

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Michelle Sexton | TrustRadius Reviewer

Scalability

Freshteam

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Return on Investment

Freshteam

  • Increased number of interns we're able to hire which has really helped move the needle on special projects.
  • Decreased costs - we're using the free version.
Anonymous | TrustRadius Reviewer

SmartRecruiters

  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
Anonymous | TrustRadius Reviewer

Screenshots

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