What users are saying about
15 Ratings
119 Ratings
15 Ratings
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Score 8.7 out of 100
119 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Geckoboard

A beautiful UI, with visuals that interest even those that hate staring at data. It's well suited for small to medium-sized businesses/corporations in which high-level sharing of data between teams is required -- the larger the distance between teams, the better as it's a great tool for level-setting on complex data. It would be less appropriate for small businesses, or those that do not need to summarize complex data to share with those not familiar with the data source
Anonymous | TrustRadius Reviewer

Mixpanel

Mixpanel is perfect for analytics reports where event and user data for a platform are important. For bootstrapping or economical companies looking for a reliable but free platform, Mixpanel should be the best option as they cover a lot of analytical ground. This is also perfect for SaaS companies, both small and big.
Manan Vora | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Geckoboard
7.9
Mixpanel
Pixel Perfect reports
Geckoboard
8.0
Mixpanel
Customizable dashboards
Geckoboard
8.7
Mixpanel
Report Formatting Templates
Geckoboard
7.0
Mixpanel

Ad-hoc Reporting

Geckoboard
7.3
Mixpanel
Drill-down analysis
Geckoboard
6.0
Mixpanel
Formatting capabilities
Geckoboard
8.0
Mixpanel
Integration with R or other statistical packages
Geckoboard
7.0
Mixpanel
Report sharing and collaboration
Geckoboard
8.0
Mixpanel

Report Output and Scheduling

Geckoboard
7.9
Mixpanel
Publish to Web
Geckoboard
10.0
Mixpanel
Publish to PDF
Geckoboard
9.0
Mixpanel
Report Versioning
Geckoboard
7.0
Mixpanel
Report Delivery Scheduling
Geckoboard
6.0
Mixpanel
Delivery to Remote Servers
Geckoboard
7.7
Mixpanel

Data Discovery and Visualization

Geckoboard
8.6
Mixpanel
Pre-built visualization formats (heatmaps, scatter plots etc.)
Geckoboard
9.3
Mixpanel
Location Analytics / Geographic Visualization
Geckoboard
7.3
Mixpanel
Predictive Analytics
Geckoboard
9.0
Mixpanel

Access Control and Security

Geckoboard
9.1
Mixpanel
Multi-User Support (named login)
Geckoboard
10.0
Mixpanel
Role-Based Security Model
Geckoboard
10.0
Mixpanel
Multiple Access Permission Levels (Create, Read, Delete)
Geckoboard
9.0
Mixpanel
Single Sign-On (SSO)
Geckoboard
7.3
Mixpanel

Mobile Capabilities

Geckoboard
8.6
Mixpanel
Responsive Design for Web Access
Geckoboard
8.3
Mixpanel
Dedicated iOS Application
Geckoboard
9.0
Mixpanel
Dedicated Android Application
Geckoboard
9.0
Mixpanel
Dashboard / Report / Visualization Interactivity on Mobile
Geckoboard
8.0
Mixpanel

Application Program Interfaces (APIs) / Embedding

Geckoboard
9.0
Mixpanel
REST API
Geckoboard
9.0
Mixpanel
Javascript API
Geckoboard
9.0
Mixpanel
iFrames
Geckoboard
9.0
Mixpanel
Java API
Geckoboard
9.0
Mixpanel
Themeable User Interface (UI)
Geckoboard
9.0
Mixpanel
Customizable Platform (Open Source)
Geckoboard
9.0
Mixpanel

Pros

Geckoboard

  • Simple to use and configure.
  • A good set of pre-built integrations to pull data back and summarise on a dashboard.
  • Excellent support! They actually respond when you ask them questions and are very thorough with their response.
Brett Raven | TrustRadius Reviewer

Mixpanel

  • Mixpanel's ease of use is easily their best feature, allowing you to quickly create graphs with a few point and clicks. Their UI is also fairly snappy and well-designed.
  • Tying together events with user attributes allows you to properly segment users into cohorts which can then be tracked individually. Proper segmentation is where most analytics solutions earn their keep.
  • Live view is a nice perk that gives you a good feel for who's on your site and what they're doing at any single point in time. This can be further filtered to focus on particular events of interest.
  • Mixpanel has flexible plans that work for smaller startups as well.
  • Their documentation is top notch.
Frank Ramirez | TrustRadius Reviewer

Cons

Geckoboard

  • Not a must have, but unless you are decent with CSS, some style options would be nice from the user end.
Chris Peters | TrustRadius Reviewer

Mixpanel

  • I didn't use the engagement features at all but it seems like they could have a better WYSIWYG editor for the emails for non-technical people using Mixpanel.
  • The custom reports feature seems to be really powerful but I wish they had more resources/templates for creating custom reports. I don't code so it was really hard for me to use this feature...BUT the reports I was able to get help with, were really powerful.
  • I wanted a dashboard area for all of my reports in one view. It seems like they were implementing this when I was moving jobs. If it's not available yet, they definitely need to add a master dashboard page for arranging saved reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Geckoboard

Geckoboard 4.7
Based on 2 answers
My company did not renew due to changes in the organization.
Jordan Zwick | TrustRadius Reviewer

Mixpanel

Mixpanel 8.2
Based on 12 answers
It's not an all encompassing solution like Google Analytics tries to be, but MixPanel offers much easier to use and understandable data insights. That's valuable when juggling many responsibilities as startup life demands, so a renewal would be easily justified.
Anonymous | TrustRadius Reviewer

Usability

Geckoboard

No score
No answers yet
No answers on this topic

Mixpanel

Mixpanel 9.0
Based on 1 answer
great, slick and clean interface
Anonymous | TrustRadius Reviewer

Support Rating

Geckoboard

No score
No answers yet
No answers on this topic

Mixpanel

Mixpanel 8.2
Based on 7 answers
I think it’s a decent solution, but there has to be something better out there. I don’t trust that everything it’s tracking is accurate, which is problematic when your company is essentially using it as a customer relationship management tool. Mixpanel also used to provide live chat support and then they recently took it away, making it harder to get the support we need.
Anonymous | TrustRadius Reviewer

Online Training

Geckoboard

No score
No answers yet
No answers on this topic

Mixpanel

Mixpanel 8.0
Based on 2 answers
Mixpanel has a great resource about their product, with videos on how to use it and real world examples from other companies on how they integrate Mixpanel into their business processes.
Douglas Wright | TrustRadius Reviewer

Implementation Rating

Geckoboard

No score
No answers yet
No answers on this topic

Mixpanel

Mixpanel 8.9
Based on 3 answers
Again, somewhat annoying to be charged based on data points when many other analytics providers have one flat fee. Implementation was good, but I might have tracked a few more detailed points if I had the option.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Geckoboard

Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.
Taylor Hansen | TrustRadius Reviewer

Mixpanel

Haven't used any direct competitors at the moment as they didn't exist when we first started using MP. That said, it looks like there are a lot of new up-and-coming tools which will be able to do certain things better than mixpanel - if not all of them. Examples include Hotjar, FullStory, and potentially some home-built tools which will funnel data into a centralized data warehouse we can query with SQL. Not being able to use SQL in Mixpanel is a HUGE detriment and could serve as a key reason for dropping the product as soon as a viable alternative appears.
Anonymous | TrustRadius Reviewer

Return on Investment

Geckoboard

No answers on this topic

Mixpanel

  • Better customer service - we can better understand our individual customers by quickly viewing their Mixpanel profile. It also saves us a lot of time because we don't need to ask them as many questions (such as what browser they use) in order to resolve their issue.
  • Conversion rates - we have significantly increased our conversion rates from users first landing on the website to filling out their contact details to join the website. As a result, we are able to spend more money on our digital advertising and thus we can acquire more users per day.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Geckoboard

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Geckoboard Editions & Modules

Edition
Solo$491
Team$951
Multi-team$1791
Company$3991
EnterpriseCall
  1. Per month
Additional Pricing Details

Mixpanel

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mixpanel Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Geckoboard
8.7
Mixpanel
8.3

Likelihood to Renew

Geckoboard
4.7
Mixpanel
8.2

Usability

Geckoboard
Mixpanel
9.0

Support Rating

Geckoboard
Mixpanel
8.2

Online Training

Geckoboard
Mixpanel
8.0

Implementation Rating

Geckoboard
Mixpanel
8.9

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