Getscreen.me vs. HelpWire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Getscreen.me
Score 9.8 out of 10
N/A
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
$0
per user
HelpWire
Score 10.0 out of 10
N/A
HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring…
$0
Pricing
Getscreen.meHelpWire
Editions & Modules
Free
$0
Standard
$5
per month per user
Advanced
$80
per year per user
Enterprise
$100
per year per user
No answers on this topic
Offerings
Pricing Offerings
Getscreen.meHelpWire
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details16% discount with an annual subscriptionThe product is free of charge, no Ads, no extra fees
More Pricing Information
Community Pulse
Getscreen.meHelpWire
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Getscreen.meHelpWire
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Getscreen.me
9.4
20 Ratings
13% above category average
HelpWire
10.0
2 Ratings
12% above category average
Screen sharing9.620 Ratings00 Ratings
File transfer9.319 Ratings10.02 Ratings
Instant message9.816 Ratings10.02 Ratings
Access to sleeping/powered-off computers8.015 Ratings00 Ratings
Over-the-Internet remote session9.619 Ratings00 Ratings
Initiate remote control from mobile9.114 Ratings00 Ratings
Centralized management dashboard9.917 Ratings00 Ratings
Session record9.516 Ratings00 Ratings
Multi-platform remote control9.915 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Getscreen.me
-
Ratings
HelpWire
10.0
2 Ratings
0% above category average
Role-based user permissions00 Ratings10.02 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Getscreen.me
-
Ratings
HelpWire
8.9
2 Ratings
0% above category average
Attended device access00 Ratings10.02 Ratings
Virtual device access00 Ratings10.02 Ratings
Multiple-display support00 Ratings8.52 Ratings
Multiple concurrent sessions00 Ratings7.01 Ratings
Best Alternatives
Getscreen.meHelpWire
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Score 9.0 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Getscreen.meHelpWire
Likelihood to Recommend
9.8
(20 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.2
(2 ratings)
-
(0 ratings)
Usability
9.6
(2 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Getscreen.meHelpWire
Likelihood to Recommend
Getscreen.me
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
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Electronic Team, Inc.
HelpWire is the best app whenever you need to connect with a remote system.
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Pros
Getscreen.me
  • easy connection to new clients - both one time use and permanent
  • keep computers organized
  • support remote users from any device - even a cell phone with ease
  • multiple users with different subsets of computers
  • file sharing
  • block remote keyboard and mouse / monitor if needed
  • connection log
  • custom branding and personalized quick connection link
Read full review
Electronic Team, Inc.
  • Remote support
  • Quick and easy installation and connection setup
  • No lag in mouse movement
  • Free for all
Read full review
Cons
Getscreen.me
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
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Electronic Team, Inc.
  • Screen recording feature should be added
  • Some improvement can be done on UI
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Likelihood to Renew
Getscreen.me
Value for money - Getscreen.me stands above the rest!
Read full review
Electronic Team, Inc.
No answers on this topic
Usability
Getscreen.me
The app interface will be familiar to someone has used other remote desktop applications such as TeamViewer. The connection is smooth but performance will vary dependent on Internet bandwidth. Some of the problems we ran into were the white label options. Reading the instructions quickly resolved any setup problems we had. To note, the app (as of this review) does not allow white label branding of the internal dashboard.
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Electronic Team, Inc.
HelpWire is amazing. It's very easy to install, connect and use.
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Support Rating
Getscreen.me
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
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Electronic Team, Inc.
No answers on this topic
Implementation Rating
Getscreen.me
Easy, fast and worked every time to date!
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Electronic Team, Inc.
No answers on this topic
Alternatives Considered
Getscreen.me
In my experience, Getscreen.me stacks up very well against other remote desktop software like TeamViewer and AnyDesk. One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like TeamViewer or AnyDesk, I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
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Electronic Team, Inc.
We felt a lag in movement of mouse on AnyDesk but on HelpWire we do not face any such issue. The movement of cursor and mouse is as smooth as working on your own system.
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Return on Investment
Getscreen.me
  • Cheap cost - I got it on Appsumo with no monthly fee.
  • The freedom to solve issues for transport companies given the high amount of data and control.
  • It works 100% of the time. There's never been any downtime from experience.
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Electronic Team, Inc.
  • It is a free App so I would I say ROI is magnificent especially because we are getting great service without investing any money.
Read full review
ScreenShots

Getscreen.me Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

HelpWire Screenshots

Screenshot of HelpWire web interface, showing connected user's workstations with multiple displays and a live chat conversationScreenshot of HelpWire Operator application window, with connected workstations and multi-display supportScreenshot of HelpWire Operator application window, with opened chat side-panelScreenshot of HelpWire Client application chat-window