GiveCampus vs. Bonterra OneCause

GiveCampus provides a substantial solution for our organization to be able to fundraise collectively from current alumni, staff, faculty, and local community members. GiveCampus is well suited to one day intensive giving campaigns and to crowdfunding from multiple and diverse donor sources. GiveCampus is not a replacement for your traditional fundraising database but serves as a significant addition to your current fundraising strategies

Incentivized

They are very well suited at assisting with troubleshooting at registration. They are very helpful at the end of the event, where we are collecting payments and closing out auction items. The ticket process is confusing, and the table seating process is cumbersome.

• Connect with donors outside our normal constituency
• Create a sense of urgency for giving to campaigns
• Make giving fun for donors
• Provide interactive tools to record and review giving campaigns

Incentivized

• Customer service during planning phases- reps always get back to me to help answer my questions.
• Event managers are always great to work with at our Gala. We really need someone to make sure the whole program runs well, and OneCause never disappoints.
• Variety of events that we can use this for is awesome! No need for paypal, venmo, etc.
• Mobile bidding has been a game changer for us. People can participate in our auction even if they cannot attend the event!
• Platform is relatively easy to use- intuitive even for those who are not techy!

Incentivized

• Integration with Raiser's Edge
• Frequency of giving updates during one-day campaigns
• Ability to issue donor thank you's from the platform

Incentivized

• Auto-numbering items in auctions need to be editable. Right now, when you add items, they are numbered consecutively, and you can't edit them. I want all of my items to be numbered together by item type. We always have last-minute additions, but there is no ability to renumber.

Incentivized

We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.

Incentivized

Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined

Incentivized

Support staff is there to help out and it is nice knowing there are available on event day as well

Incentivized

This feature is amazing. Nice to have reports immediately when the event (auction) is over

Incentivized

OneCause has the BEST customer support I have ever experienced. They are patient, and knowledgeable and always help me when I contact them. Whenever I have inquired how to use a feature or asked about how to do something, they give me the answer but also go above and beyond with additional info that I ended up also using.

Incentivized

We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event

Incentivized

Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.

Incentivized

I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.

Incentivized

Raiser's Edge NXT is a powerful tool to keep all your fundraising data consistent and in one place. However, the addition of GiveCampus brings our campus giving day campaigns to a whole new level. GiveCampus would not replace the functionality of Raiser's Edge NXT for day to day fundraising operations, but it serves as a useful tool to assist our office in increasing our dollars and donors

Incentivized

We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.

Incentivized

The product has everything I need

Incentivized

• Increase in donors as a result of GiveCampus
• Increase in gifts as a result of GiveCampus
• More visibility for giving days

Incentivized

• As I stated earlier in my review, the donation feature that is automatically implemented when purchasing tickets ended up paying for the entire year's subscription! Amazing feature to add for our Non-profit donor base
• Having all of the Supporters info saved within the system since we have the same supporters usually year after year! So nice to have

Incentivized