Glassdoor.com vs. JazzHR

I would definitely recommend Glassdoor.com to colleagues who are looking to get insights into the inner workings of an organization by the people who know it best - its employees. The variation of reviews of employees at all levels within an organization. The benefit to this is that it delivers a well-rounded perspective that provides deeper understanding of a company and the ways that they are perceived externally and how they operate in actual terms of acting as a reliable establishment to work for or work with.

Incentivized

Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.

Incentivized

• Glassdoor is great at providing candidates with information about our company they wouldn't find elsewhere.
• Glassdoor's website is organized well and has an easy-to-use interface both for job seekers and posters.
• Glassdoor has excellent crowdsourcing functionality when it comes to company ratings and salary information.

Incentivized

• Customizable fields for the applicant/candidate process.
• Easily tag managers on comments for candidates.
• Send emails to candidates easily through the system.
• Easy to see duplicate candidates and delete or merge their files.
• Can assign stars to candidates and managers can vote on a candidate through the system.
• Can set up Questionnaires to help screen candidates.

Incentivized

• Glassdoor is an expensive product and price needs to be lower for employers.
• They have to find a way to stop companies from rigging their ratings by asking their employees to post positive reviews.
• Also, somehow they need to figure out if the negative review is an attempt to show their frustration by an employee rather than the true picture of the organization.

Incentivized

• The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
• Should improve compatibility with Microsoft Teams
• Some processes require more steps and become more tedious than in other solutions

Incentivized

I see no reason at this time to change how we would continue to work with Glassdoor.com as a go-to resource for our hiring needs. As we look to hire in the future we will certainly return to Glassdoor.com as well as recommend Glassdoor.com to colleagues and anyone we know who is looking for a platform that they can look to for reliable employee resourcing.

Incentivized

It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use

It's improved but I still find it it a bit complex and challenging to navigate. There's a lot I can't see as an unpaid employer account but it generally takes me some time to get to what I can see whether that's trying to research my own company's feedback scores from past or current employees, the feedback other companies are receiving, or job postings

Incentivized

It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.

Incentivized

Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.

Incentivized

Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.

Incentivized

A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.

Incentivized

Glassdoor.com appears to operate a bit differently compared to some of the other recruiting platforms I regularly use. From my experience, it doesn’t seem to have the same level of engagement or reach among job seekers. Although it does generate a high volume of applicants, I’ve noticed that many of those applications tend to be from the same individuals I’ve seen through other platforms or previous postings. As a result, it sometimes feels like I’m not getting access to a broader or new pool of talent through Glassdoor.com alone.

Incentivized

Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.

• It has been helpful to see the responses and if they are something to address.
• People are more likely to post here vs give the feedback to us directly, so often things will be brought to us we didnt know about.

Incentivized

• This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
• Trees are being saved since we don't have to print as much! :)
• Consistency is so important in the HR field. Jazz HR makes this easy.

Incentivized