Likelihood to Recommend Gliffy is great if you have a need to show images directly on a Confluence page. It’s also good for people that just want to illustrate something that would be harder to draw with a strict modeling tool. Gliffy is less appropriate if your personnel are skilled modelers and appreciate the modeling functionality provided by a real modeling tool.
Read full review I love to outline in MM and its ability to link related maps. Great help to me as a writer! I don't love the export of the outlines. Needs to be a cleaner, simpler look. I work around it, though. I rated the above question 6 only because it's too expensive. I've had it for years and, until recently, got almost every upgrade. I can't afford it now and may have to look for an alternative to keep updated software. Bummer!
Read full review Pros First it's important to point out that Gliffy has priced itself incredibly well for small to medium sized businesses. Most other similar solutions are so expensive that organizations will avoid getting workflow software overall. Gliffy can take pride in knowing they're helping small business operate better. Gliffy is incredibly easy to use for a first time user. I rarely have to train someone on how to use it. It's a lot of fun to see people get excited about systems and processes when using Gliffy. If you need to get up and running quickly I can't think of a better solution for workflow visualization. I also like using Gliffy for mindmapping. I'm sure some mindmapping experts can tell me how I'm doing that incorrectly, but it just works for me. This points to the ease with which Gliffy allows you to get your thoughts down quickly and easily. Read full review Great to segment things out (projects, organizational charts, processes, workloads, etc) and gives you a full picture of the job. It is user friendly, simple to use, and powerful. MS Office and Teams integration is great. Allows for easy collaboration. Great GUI and visuals Excellent method for project planning and brainstorming Read full review Cons I have had some trouble saving complex diagrams and viewing them on the fly. On a handful of occasions, diagrams are unable to save, which means I either need to try to "save as" a separate diagram, or I am perpetually stuck trying to "load" recent changes. Overall, this means I always have a slight lingering fear that my diagrams aren't fully saved or recoverable. Support has been pretty responsive helping me to reload corrupted diagrams. Adding Text, Notes, and Images can be a challenge. While laying out objects with simple text is a strength, adding formatted text and commentary can be a challenge. I often find my objects ghost-moving all over the screen and lost. I'd love a drag-and-drop way to load images in to diagrams. The process is a bit cumbersome with the file upload wizard. Template environments - I struggled a bit to try to create a default starting point for my diagrams. I've tried to load common libraries and ignore others, those settings are often ignore upon reload. I'd love to use the same 10 objects and ignore the rest, I am not able (yet) to create this scenario, though there may be more to learn. Searching, Indexing, Retrieving my diagrams. As part of an enterprise plan, I find there are too many clicks required to a) find/search for my diagrams and b) save diagrams into my Gliffy folder. In our implementation I can see all folders for all of my colleagues, and need to drill down a bit before I get to my folder, where I can actually search my documents in a list. I'd prefer a more intuitive way to land on my diagrams and to organize them (e.g., by customer) so that I can access them more quickly. Read full review I find formatting a challenge. Example, make all the boxes the same format and fonts so when you add a box, it understands the format of the top level box. I have played around with some of the templates but find creating my own each time is better route. The project plan template is very good but I find myself deleting boxes and again, takes more time than creating a new map every time. I try to get colleagues to use MM but they are intimidated by the UI. I am really comfortable with it but to them it can look more complex than it really is. Read full review Likelihood to Renew Because of its great versatility and ease of use. From diagramming to roadmpas and even user interface wireframes. Once a draft or first version is done we like to use the Confluence integration so we can collaborate and have one single source of truth
Read full review I feel the main issues of the old Mindjet seem to be gone with the Corel purchase. With the huge advance of sharing via browser HTML even 1 user can affect many. And, actually, using MM kind of forced my rigid brain to rethink how I categorize and classify information/projects.
The
idea of paying $69USD for an annual cost is more than fair and a great
model for Corel/Mindjet to keep rolling out improvements!
Read full review Usability I didn't bother answering all of the other questions because all you need to know is that Gliffy is incredibly easy to use. It's perfect for first-timers or really anybody who wants to view a process visually and quickly. It's simply fantastic from a user-friendly standpoint. Keep up the great work!
Read full review MindManager is very intuitive. The user interface is not cluttered and the ribbon icons are easy to understand. Several excellent "how-to" videos are available on the MindManager site as well as on YouTube. MindManager starts quickly and the user interface is very responsive. Launching other programs from MindManager such as Excel is very fast and issue free. The browsing feature is lightning fast. The drag-and-drop capability is also very fast and reliable.
Read full review Reliability and Availability Almost perfect.
Read full review Performance The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.
Read full review Support Rating I have called technical support a few times. During the COVID Crisis, I called a few times repeatedly due to a rush request. The technical support guy called me back in minutes. He somehow knew that I had called repeatedly and wanted to make sure my issue was resolved immediately
Read full review Online Training The videos are not well categorized...I had to do a bit of digging to get what I wanted and many videos on older versions. If Mindjet was to improve the titles used that would help.
Read full review Implementation Rating Wasn't involved but works great for me.
Read full review Alternatives Considered The Gliffy platform supports only web whereas
Lucidchart and Zoho Creator both support web, iPhone App and Android App. Gliffy is geared toward SMB and MSB whereas their competitors also market to freelancers and Enterprise customers providing solutions for each. Gliffy only offers online support whereas their competitors offer phone support, online support, knowledge base and video tutorials
Read full review Both are equally good.
Sparx Systems Enterprise Architect is used to get the models in a more technical format in comparison to the MindManager. MindManager is easier to use in comparison to
Sparx Systems Enterprise Architect . MindManager makes collaboration easy and can be understood by a layman and does not need to have specific software training.
Read full review Scalability A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.
Read full review Return on Investment Gliffy had a positive ROI on our initial efforts in getting team members to map out their workflows, provide them in confluence through its integration and get them distributed to our organization. The ease of use was a huge success for adoption. Gliffy did seem to have unfriendly costs. Even as a customer for years that signs year-long contracts the price needle did not move much. Enterprise-wide software is expected to have discounts at a bulk buy within the industry. Gliffy for the first time provided a tool for us to put our thoughts in a shareable format. It paved the way for increased organization and getting to buy into pre-existing processes. Read full review When scope planning before I was introduced to this tool, I needed to make one master Work Breakdown Structure (WBS) for the entire project and move on. With MindMapper, I typically generate about 20 WBS-like charts throughout the project, which encouraged conversation with staff members. The major key in such ease of use has been some well thought out and very intuitive keystroke planning that allows me to keep up with the free flow of ideas. This software's cross-functional capability allowed 10 engineers to create their projects directly within their own environment without use of a virtual machine. Read full review ScreenShots