Likelihood to Recommend Honestly, I described everything in the first question. Key for us was easy to use and very fast setup and integration to our platform. I can really appreciate all support and guidance provide by GoodData team on the begining and even continuosly when we need some help or we need to resolve some issues.
Read full review Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.
Read full review Pros GoodData provides advanced analytics for predictive modeling. This assists in identifying potential issues before they arise, and making proactive decisions. GoodData prioritizes data security and compliance, providing features that help IT firms like ours adhere to regulatory requirements. GoodData gives high customization dashboards, allows us professionals to create tailored view of KPI. Read full review It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function. Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live! Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server Read full review Cons Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience. To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful. For new users, the interface can be made more user friendly which would promote easy navigation through features of tool. Read full review Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with Read full review Likelihood to Renew Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage
Read full review It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Read full review Usability GoodData provided us with strong overall usability and provided us a platform for various business analytics. Its user-friendly and insightful reports and also the dashboards. Me and my team really appreciate the platform's ability to streamline decision-making processes. However, there is a learning curve during initial setup as I mentioned before. Continuous improvements in the onboarding could further enhance GoodData's usability as well.
Read full review I think the use case we described earlier about a non-technical user that was copying/pasting data into Word during emergencies is our best reason. This person had little technical ability, and the Tableau mobile solution powered by Tableau server completely resolved the issues. She has since become one of the most vocal proponents of Tableau.
Read full review Reliability and Availability We are approximately one month since go-live. There has been one short outage.
Read full review Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Read full review Performance Performance on refreshing metrics works well.
Read full review While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Read full review Support Rating Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
Read full review I think the folks that work in support are generally pretty good at what they do (when you get them on a WebEx). But the process of reporting issues to them and waiting for a response (via email only) is a hassle. I never understood why you can't just call them up and discuss the issues with them. It would take a handful of email exchanges before they would agree to a WebEx session. That was frustrating.
Read full review In-Person Training Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Read full review In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Read full review Online Training GoodData implementation team was professional and courteous
Read full review The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
Read full review Implementation Rating Thorough, professional and on time.
Read full review Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
Read full review Alternatives Considered GoodData was more cost effective and did not necessitate additional spend on internal resources. The end user interface was easy to use and did not require additional set up or customization. The clients required little support from the Prometric staff to use the product
Read full review Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
Read full review Return on Investment We have been able to quickly go to market with a feature-rich version of our application. The licensing costs are manageable but make our offering more expensive than alternatives. The possibility to horizontal scaling with Kubernetes is a bright outlook for our business. Read full review Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it. There are some significant setup for the server product. Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome. Read full review ScreenShots Tableau Server Screenshots