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Google Analytics vs. SAP Signavio Process Transformation Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    SAP Signavio Process Transformation Suite

    Score8.3 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A
    Pricing
    Google AnalyticsSAP Signavio Process Transformation Suite
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AnalyticsSAP Signavio Process Transformation Suite
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AnalyticsSAP Signavio Process Transformation Suite
    Considered Both Products
    Google
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    94%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    93%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    82%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    86%
    Implementation went as expected
    55 Answers
    Features
    Google AnalyticsSAP Signavio Process Transformation Suite
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and SAP Signavio Process Transformation Suite
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings
    Device and Browser Reporting9.311 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Analytics and SAP Signavio Process Transformation Suite
    Feature
    Google Analytics
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.1
    60 Ratings
    8% below category average
    Dashboards00 Ratings7.259 Ratings
    Standard reports00 Ratings7.257 Ratings
    Custom reports00 Ratings7.08 Ratings
    Process Engine
    Comparison of Process Engine features of Google Analytics and SAP Signavio Process Transformation Suite
    Feature
    Google Analytics
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.4
    75 Ratings
    12% below category average
    Process designer00 Ratings8.171 Ratings
    Process simulation00 Ratings7.366 Ratings
    Business rules engine00 Ratings7.122 Ratings
    SOA support00 Ratings7.442 Ratings
    Process player00 Ratings7.347 Ratings
    Support for modeling languages00 Ratings7.549 Ratings
    Form builder00 Ratings7.140 Ratings
    Model execution00 Ratings7.740 Ratings
    Collaboration
    Comparison of Collaboration features of Google Analytics and SAP Signavio Process Transformation Suite
    Feature
    Google Analytics
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.5
    57 Ratings
    10% below category average
    Social collaboration tools00 Ratings7.557 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Google Analytics and SAP Signavio Process Transformation Suite
    Feature
    Google Analytics
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.8
    49 Ratings
    4% below category average
    Content management00 Ratings7.849 Ratings
    Best Alternatives
    Google AnalyticsSAP Signavio Process Transformation Suite
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    8.5
    (193 ratings)
    7.6
    (79 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    8.6
    (4 ratings)
    Usability
    7.4
    (19 ratings)
    7.0
    (2 ratings)
    Availability
    10.0
    (4 ratings)
    7.3
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    6.3
    (2 ratings)
    Support Rating
    7.0
    (42 ratings)
    7.2
    (33 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    7.7
    (41 ratings)
    Configurability
    6.0
    (2 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    8.6
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    6.4
    (2 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Google AnalyticsSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
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    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
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    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
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    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
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    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
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    SAP
    Signavio is part of our process ownership and is key for visible of end-to-end process
    Incentivized
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    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    SAP
    Really great and well designed
    Incentivized
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    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    SAP
    Yes its always available
    Incentivized
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    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    SAP
    Everything is very fast
    Incentivized
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    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
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    SAP
    i contacted support via sap for me via the person who implemented and also via our customer support executive. all 3 channels i was satisfied. of course it was the slowest via the ticket, but even that one i got proper solution in relatively OK time frame
    Incentivized
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    In-Person Training
    Google
    No answers on this topic
    SAP
    Real useful trainings and hand ons
    Incentivized
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    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
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    SAP
    Very complete and useful for day to day operations
    Incentivized
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    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
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    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
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    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
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    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
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    Contract Terms and Pricing Model
    Google
    No answers on this topic
    SAP
    Not really, its easy to comprehend
    Incentivized
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    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    SAP
    Definitely a 10!
    Incentivized
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    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
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    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
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    ScreenShots

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights