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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google App Engine

    Score8.4 out of 10
    N/AGoogle App Engine is Google Cloud's platform-as-a-service offering. It features pay-per-use pricing and support for a broad array of programming languages.

    $0.05

    Per Hour Per Instance

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    Google App EngineGoogle Voice
    Editions & Modules
    Starting Price
    $0.05
    Per Hour Per Instance
    Max Price
    $0.30
    Per Hour Per Instance
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    Google App EngineGoogle Voice
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google App EngineGoogle Voice
    Considered Both Products
    Google
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    95%
    Would buy again
    41 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    91%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    93%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    Google App EngineGoogle Voice
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Google App Engine and Google Voice
    Feature
    Google App Engine
    9.5
    32 Ratings
    20% above category average
    Google Voice
    -
    Ratings
    Ease of building user interfaces9.018 Ratings00 Ratings
    Scalability10.032 Ratings00 Ratings
    Platform management overhead9.032 Ratings00 Ratings
    Workflow engine capability8.024 Ratings00 Ratings
    Platform access control10.031 Ratings00 Ratings
    Services-enabled integration10.028 Ratings00 Ratings
    Development environment creation10.029 Ratings00 Ratings
    Development environment replication10.028 Ratings00 Ratings
    Issue monitoring and notification9.028 Ratings00 Ratings
    Issue recovery9.026 Ratings00 Ratings
    Upgrades and platform fixes10.029 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Google App Engine and Google Voice
    Feature
    Google App Engine
    -
    Ratings
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Hosted PBX00 Ratings6.025 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings7.046 Ratings
    Directory of employee names00 Ratings9.027 Ratings
    Call Management
    Comparison of Call Management features of Google App Engine and Google Voice
    Feature
    Google App Engine
    -
    Ratings
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Answering rules00 Ratings8.546 Ratings
    Call recording00 Ratings8.152 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings10.060 Ratings
    Message alerts00 Ratings9.065 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google App Engine and Google Voice
    Feature
    Google App Engine
    -
    Ratings
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Video conferencing00 Ratings6.022 Ratings
    Audio conferencing00 Ratings8.039 Ratings
    Video screen sharing00 Ratings8.014 Ratings
    Instant messaging00 Ratings8.027 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google App Engine and Google Voice
    Feature
    Google App Engine
    -
    Ratings
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Mobile app for iOS00 Ratings6.945 Ratings
    Mobile app for Android00 Ratings7.451 Ratings
    Best Alternatives
    Google App EngineGoogle Voice
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google App EngineGoogle Voice
    Likelihood to Recommend
    9.0
    (36 ratings)
    7.5
    (73 ratings)
    Likelihood to Renew
    8.3
    (8 ratings)
    9.3
    (7 ratings)
    Usability
    10.0
    (8 ratings)
    8.0
    (11 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (12 ratings)
    7.0
    (35 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Google App EngineGoogle Voice
    Likelihood to Recommend
    Google
    App Engine is such a good resource for our team both internally and externally. You have complete control over your app, how it runs, when it runs, and more while Google handles the back-end, scaling, orchestration, and so on. If you are serving a tool, system, or web page, it's perfect. If you are serving something back-end, like an automation or ETL workflow, you should be a little considerate or careful with how you are structuring that job. For instance, the Standard environment in Google App Engine will present you with a resource limit for your server calls. If your operations are known to take longer than, say, 10 minutes or so, you may be better off moving to the Flexible environment (which may be a little more expensive but certainly a little more powerful and a little less limited) or even moving that workflow to something like Google Compute Engine or another managed service.
    Incentivized
    Read full review
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Pros
    Google
    • Quick to develop, quick to deploy. You can be up and running on Google App Engine in no time.
    • Flexible. We use Java for some services and Node.js for others.
    • Great security features. We have been consistently impressed with the security and authentication features of Google App Engine.
    Incentivized
    Read full review
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Cons
    Google
    • There is a slight learning curve to getting used to code on Google App Engine.
    • Google Cloud Datastore is Google's NoSQL database in the cloud that your applications can use. NoSQL databases, by design, cannot give handle complex queries on the data. This means that sometimes you need to think carefully about your data structures - so that you can get the results you need in your code.
    • Setting up billing is a little annoying. It does not seem to save billing information to your account so you can re-use the same information across different Cloud projects. Each project requires you to re-enter all your billing information (if required)
    Incentivized
    Read full review
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    App Engine is a solid choice for deployments to Google Cloud Platform that do not want to move entirely to a Kubernetes-based container architecture using a different Google product. For rapid prototyping of new applications and fairly straightforward web application deployments, we'll continue to leverage the capabilities that App Engine affords us.
    Incentivized
    Read full review
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Usability
    Google
    I had to revisit the UI after a year of just setting up and forgetting. The UI got some improvements but the amount of navigation we have to go through to setup a new app has increased but also got easier to setup. Gemini now is integrated and make getting answers faster
    Incentivized
    Read full review
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Support Rating
    Google
    Good amount of documentation available for Google App Engine and in general there is large developer community around Google App Engine and other products it interacts with. Lastly, Google support is great in general. No issues so far with them.
    Incentivized
    Read full review
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Alternatives Considered
    Google
    We were on another much smaller cloud provider and decided to make the switch for several reasons - stability, breadth of services, and security. In reviewing options, GCP provided the best mixtures of meeting our needs while also balancing the overall cost of the service as compared to the other major players in Azure and AWS.
    Incentivized
    Read full review
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Professional Services
    Google
    No answers on this topic
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Return on Investment
    Google
    • Effective employee adoption through ease of use.
    • Effective integration to other java based frameworks.
    • Time to market is very quick. Build, test, deploy and use.
    • The GAE Whitelist for java is an important resource to know what works and what does not. So use it. It would also be nice for Google to expand on items that are allowed on GAE platform.
    Incentivized
    Read full review
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    ScreenShots