Google Authenticator vs. LastPass for Business

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.

Incentivized

Honestly, I cannot think of a scenario where LastPass is less appropriate for business use. LastPass has done nothing but help me complete my day to day work in a much more efficient manner. Due to LastPass I no longer have to try and remember my user IDs and password and I save time by not having to type the data into the user ID and password fields. This is exceptionally helpful for me as I work in IT/Software Support and I am logging in and out of the same websites numerous times a day.

Incentivized

• One strength is in how it checks identity to stop unwanted people from getting access.
• Another strength is in cutting down on the frustration of users for the authentication process.
• With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.

Incentivized

• Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
• Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.

Incentivized

• I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
• I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.

Incentivized

• It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
• Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
• I have nothing else.

Incentivized

It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks

Incentivized

LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.

Incentivized

I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.

Incentivized

I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!

Incentivized

In terms of availability, I had not experienced any issues with outages or the product not working when needed

Incentivized

The performance of google Authenticator is good and I have not experienced any slow downs

Incentivized

I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.

Incentivized

Haven't had to directly contact support all that much (at least not me personally, I don't know that anyone else on the team has needed to) but the Help Desk options/resources and documentation available are enough to answer any questions, although for what it's worth, the contact support options are not hard to find, and aren't hidden like some sites have it. Additionally, free new user training is offered for those who want it.

Incentivized

It was easy to implement and it went very smoothly. No issues

Incentivized

Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.

Incentivized

We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.

Incentivized

I use LastPass for Business has a user as it has been chosen by my company. If I have to compare with other tools that I use for personal reasons like KeePassXC I consider LastPass well integrated, I don;t find the same good way with the other tool I just mentioned.

Incentivized

The product doesn’t have any features of tools that can help it scale

Incentivized

Access levels and the organization features in LastPass are so flexible that you can set up your structure to work for virtually any scenario. You can also prevent employees from being able to see the actual credentials, which is huge for security, especially in large companies.

Incentivized

• More secure data = less worried about a data breach.
• Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
• Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.

Incentivized

• Our IT team spends less time protecting and correcting security issues and more time doing functions that will help grow the company.
• Time is saved by everyone not having to figure out passwords, but can be immediately logged in to all they need.
• The ease of having a bird's eye view of how everyone is using LastPass and connecting to their websites and apps.

Incentivized