What users are saying about
Top Rated
230 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
341 Ratings
Top Rated
230 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

LastPass for Business

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
341 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Google Authenticator is rated higher in 1 area: Support Rating
  • LastPass for Business is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Product Scalability
  • Google Authenticator and LastPass for Business are tied in 1 area: Implementation Rating

Likelihood to Recommend

8.9

Google Authenticator

89%
46 Ratings
9.1

LastPass for Business

91%
151 Ratings

Likelihood to Renew

8.0

Google Authenticator

80%
1 Rating
9.9

LastPass for Business

99%
5 Ratings

Usability

8.0

Google Authenticator

80%
2 Ratings
8.5

LastPass for Business

85%
14 Ratings

Availability

10.0

Google Authenticator

100%
2 Ratings

LastPass for Business

N/A
0 Ratings

Performance

10.0

Google Authenticator

100%
2 Ratings

LastPass for Business

N/A
0 Ratings

Support Rating

8.6

Google Authenticator

86%
16 Ratings
8.3

LastPass for Business

83%
91 Ratings

Implementation Rating

10.0

Google Authenticator

100%
2 Ratings
10.0

LastPass for Business

100%
2 Ratings

Configurability

4.0

Google Authenticator

40%
1 Rating

LastPass for Business

N/A
0 Ratings

Ease of integration

8.0

Google Authenticator

80%
1 Rating

LastPass for Business

N/A
0 Ratings

Product Scalability

5.0

Google Authenticator

50%
1 Rating
9.1

LastPass for Business

91%
124 Ratings

Vendor post-sale

8.0

Google Authenticator

80%
1 Rating

LastPass for Business

N/A
0 Ratings

Vendor pre-sale

8.0

Google Authenticator

80%
1 Rating

LastPass for Business

N/A
0 Ratings

Likelihood to Recommend

Google

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
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LastPass

For any business that is remote - this is an absolute must. Businesses that are brick and mortar that don't have a lot of passwords or not a lot being used across the board, this may not be something a company like that would have a need for. But anything remote or with many employees using logins to outside websites and apps, this is the way to go.
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Pros

Google

  • One strength is in how it checks identity to stop unwanted people from getting access.
  • Another strength is in cutting down on the frustration of users for the authentication process.
  • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
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LastPass

  • Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
  • Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.
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Cons

Google

  • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
  • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
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LastPass

  • It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
  • Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
  • I have nothing else.
Read full review

Pricing Details

Google Authenticator

Starting Price

Editions & Modules

Google Authenticator editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    LastPass for Business

    Starting Price

    $0

    Editions & Modules

    LastPass for Business editions and modules pricing
    EditionModules
    Free$0.001
    Premium$3.002
    Teams$4.003
    Enterprise$6.004
    Identity$8.005

    Footnotes

    1. none
    2. per month (billed annually)
    3. Per User Per Month (billed annually)
    4. Per User Per Month (billed annually)
    5. Per User Per Month (billed annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Google

    It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
    Read full review

    LastPass

    LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
    Read full review

    Usability

    Google

    I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
    Read full review

    LastPass

    I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
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    Reliability and Availability

    Google

    In terms of availability, I had not experienced any issues with outages or the product not working when needed
    Read full review

    LastPass

    No answers on this topic

    Performance

    Google

    The performance of google Authenticator is good and I have not experienced any slow downs
    Read full review

    LastPass

    No answers on this topic

    Support Rating

    Google

    I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
    Read full review

    LastPass

    LastPass is part of the essential lifeblood of our operations. It's so immensely necessary and useful that I can't imagine doing my job without it. The peace of mind it delivers along with convenience and the constant updates to the latest and greatest features make this product all around amazing. I can't recommend it enough.
    Read full review

    Implementation Rating

    Google

    It was easy to implement and it went very smoothly. No issues
    Read full review

    LastPass

    Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
    Read full review

    Alternatives Considered

    Google

    We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
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    LastPass

    The has been the first and only password management software that I have used so far, and haven't found a need to change it. I have seen promotions for other software like Roboform and Dashlane but have not had the desire to test how these work because I'm comfortable using Lastpass.
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    Scalability

    Google

    The product doesn’t have any features of tools that can help it scale
    Read full review

    LastPass

    It has been really helpful to be able to evolve how we use LastPass as we grow and change departments, add departments, add personnel, and levels of security. Having some flexibility has been great to get us what we need and not have to change platforms, which for a growing company is always a pain.
    Read full review

    Return on Investment

    Google

    • More secure data = less worried about a data breach.
    • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
    • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
    Read full review

    LastPass

    • Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely.
    • Another positive is that we are a reseller. When we see a client using autofill in a browser, which is insecure, we can offer them this solution, and being users ourselves, helps with the selling points.
    • When onboarding new employees, being able to add them to LastPass for access already conditions them that this is the only way to manage passwords for our customers. This mitigates, if not fully eliminates, the possibility of security breaches.
    Read full review

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