Google Chat vs. Ideagen Collaboration Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Ideagen Collaboration Portal
Score 9.2 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Pricing
Google ChatIdeagen Collaboration Portal
Editions & Modules
No answers on this topic
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Offerings
Pricing Offerings
Google ChatIdeagen Collaboration Portal
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatIdeagen Collaboration Portal
Features
Google ChatIdeagen Collaboration Portal
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
Ideagen Collaboration Portal
7.2
6 Ratings
7% below category average
Task Management8.014 Ratings9.26 Ratings
Gantt Charts8.39 Ratings9.01 Ratings
Scheduling8.716 Ratings4.63 Ratings
Workflow Automation7.512 Ratings4.62 Ratings
Mobile Access9.325 Ratings6.56 Ratings
Search9.123 Ratings6.86 Ratings
Visual planning tools7.613 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Ideagen Collaboration Portal
8.8
5 Ratings
10% above category average
Chat9.826 Ratings10.03 Ratings
Notifications9.326 Ratings4.64 Ratings
Discussions8.724 Ratings9.03 Ratings
Surveys9.217 Ratings9.01 Ratings
Internal knowledgebase9.015 Ratings10.04 Ratings
Integrates with GoToMeeting8.07 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings10.01 Ratings
Integrates with Outlook9.06 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
Ideagen Collaboration Portal
7.7
6 Ratings
4% below category average
Versioning8.817 Ratings9.26 Ratings
Video files7.723 Ratings7.35 Ratings
Audio files8.022 Ratings6.45 Ratings
Document collaboration8.421 Ratings6.86 Ratings
Access control9.318 Ratings6.86 Ratings
Advanced security features9.519 Ratings10.05 Ratings
Integrates with Google Drive8.115 Ratings8.01 Ratings
Device sync9.624 Ratings7.34 Ratings
Best Alternatives
Google ChatIdeagen Collaboration Portal
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatIdeagen Collaboration Portal
Likelihood to Recommend
9.1
(26 ratings)
9.2
(6 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(9 ratings)
8.2
(1 ratings)
Support Rating
7.3
(3 ratings)
-
(0 ratings)
User Testimonials
Google ChatIdeagen Collaboration Portal
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
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Ideagen
If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
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Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
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Ideagen
  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
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Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
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Ideagen
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Ideagen
No answers on this topic
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Ideagen
Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
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Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Ideagen
No answers on this topic
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
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Ideagen
We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Ideagen
  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
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ScreenShots

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview