Google Chat vs. Microsoft Viva Engage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.9 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Microsoft Viva Engage
Score 8.0 out of 10
N/A
Microsoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.
$24
per year per user
Pricing
Google ChatMicrosoft Viva Engage
Editions & Modules
No answers on this topic
Microsoft Viva Employee Communications and Communities
$24
per year per user
Microsoft Viva Suite
$144
per year per user
Offerings
Pricing Offerings
Google ChatMicrosoft Viva Engage
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMicrosoft Viva Engage is also available in some Microsoft 365 packages.
More Pricing Information
Community Pulse
Google ChatMicrosoft Viva Engage
Features
Google ChatMicrosoft Viva Engage
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.3
26 Ratings
7% above category average
Microsoft Viva Engage
5.4
42 Ratings
35% below category average
Task Management8.014 Ratings6.025 Ratings
Gantt Charts8.39 Ratings7.013 Ratings
Scheduling8.716 Ratings3.019 Ratings
Workflow Automation7.512 Ratings2.021 Ratings
Mobile Access9.225 Ratings9.040 Ratings
Search9.123 Ratings7.040 Ratings
Visual planning tools7.513 Ratings4.023 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Microsoft Viva Engage
8.2
45 Ratings
3% above category average
Chat9.826 Ratings8.040 Ratings
Notifications9.426 Ratings8.545 Ratings
Discussions8.724 Ratings9.044 Ratings
Surveys9.117 Ratings7.535 Ratings
Internal knowledgebase9.015 Ratings9.534 Ratings
Integrates with GoToMeeting8.07 Ratings7.314 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings6.713 Ratings
Integrates with Outlook9.06 Ratings8.632 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
9% above category average
Microsoft Viva Engage
6.7
38 Ratings
17% below category average
Versioning8.817 Ratings7.025 Ratings
Video files7.723 Ratings6.533 Ratings
Audio files8.022 Ratings6.131 Ratings
Document collaboration8.521 Ratings4.632 Ratings
Access control9.318 Ratings5.632 Ratings
Advanced security features9.519 Ratings7.629 Ratings
Integrates with Google Drive8.115 Ratings8.014 Ratings
Device sync9.624 Ratings8.525 Ratings
Best Alternatives
Google ChatMicrosoft Viva Engage
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatMicrosoft Viva Engage
Likelihood to Recommend
9.1
(26 ratings)
8.4
(55 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.0
(11 ratings)
Usability
9.0
(9 ratings)
8.0
(5 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
7.3
(3 ratings)
7.0
(12 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Google ChatMicrosoft Viva Engage
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
Microsoft
Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
Read full review
Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Microsoft
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Microsoft
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Microsoft
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Read full review
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
Read full review
Microsoft
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Read full review
Reliability and Availability
Google
No answers on this topic
Microsoft
Very available
Read full review
Performance
Google
No answers on this topic
Microsoft
It's a simple product but it does provide value.
Read full review
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
Microsoft
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Read full review
Online Training
Google
No answers on this topic
Microsoft
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Read full review
Implementation Rating
Google
No answers on this topic
Microsoft
We organically implemented the product
Read full review
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Microsoft
Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
Read full review
Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
Microsoft
  • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
  • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
  • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
Read full review
ScreenShots