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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Pricing
    Google ChatMicrosoft Viva Engage
    Editions & Modules
    No answers on this topic
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    Offerings
    Pricing Offerings
    Google ChatMicrosoft Viva Engage
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Microsoft Viva Engage is also available in some Microsoft 365 packages.
    More Pricing Information
    Community Pulse
    Google ChatMicrosoft Viva Engage
    Considered Both Products
    Google
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    86%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Google ChatMicrosoft Viva Engage
    Project Management
    Comparison of Project Management features of Google Chat and Microsoft Viva Engage
    Feature
    Google Chat
    8.3
    26 Ratings
    8% above category average
    Microsoft Viva Engage
    8.8
    46 Ratings
    13% above category average
    Task Management8.014 Ratings9.228 Ratings
    Gantt Charts8.29 Ratings8.815 Ratings
    Scheduling8.616 Ratings8.523 Ratings
    Workflow Automation7.312 Ratings8.923 Ratings
    Mobile Access9.225 Ratings8.843 Ratings
    Search9.123 Ratings8.443 Ratings
    Visual planning tools7.813 Ratings9.026 Ratings
    Communication
    Comparison of Communication features of Google Chat and Microsoft Viva Engage
    Feature
    Google Chat
    8.9
    26 Ratings
    12% above category average
    Microsoft Viva Engage
    8.6
    49 Ratings
    8% above category average
    Chat9.826 Ratings9.444 Ratings
    Notifications9.126 Ratings8.349 Ratings
    Discussions8.824 Ratings9.748 Ratings
    Surveys9.517 Ratings9.738 Ratings
    Internal knowledgebase8.815 Ratings9.338 Ratings
    Integrates with GoToMeeting8.07 Ratings7.314 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings6.713 Ratings
    Integrates with Outlook9.06 Ratings8.632 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Microsoft Viva Engage
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Microsoft Viva Engage
    9.2
    42 Ratings
    14% above category average
    Versioning8.817 Ratings9.728 Ratings
    Video files7.623 Ratings9.636 Ratings
    Audio files7.922 Ratings9.534 Ratings
    Document collaboration7.921 Ratings9.435 Ratings
    Access control9.218 Ratings9.235 Ratings
    Advanced security features9.319 Ratings8.533 Ratings
    Integrates with Google Drive8.115 Ratings8.014 Ratings
    Device sync9.624 Ratings9.628 Ratings
    Best Alternatives
    Google ChatMicrosoft Viva Engage
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatMicrosoft Viva Engage
    Likelihood to Recommend
    9.2
    (26 ratings)
    9.0
    (59 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.0
    (11 ratings)
    Usability
    8.9
    (9 ratings)
    8.9
    (9 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    7.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Google ChatMicrosoft Viva Engage
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Microsoft
    Very available
    Read full review
    Performance
    Google
    No answers on this topic
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
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    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    Online Training
    Google
    No answers on this topic
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Microsoft
    We organically implemented the product
    Read full review
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    ScreenShots