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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Quip (discontinued)

    Score8.5 out of 10
    N/AQuip was a collaboration tool, from Salesforce, that helps sales teams accelerate business in real-time with embedded documents, live Salesforce data, and other built-in collaboration features. The product is now end of life, and is not taking new users.N/A
    Pricing
    Google ChatQuip (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChatQuip (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatQuip (discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    16 Answers
    Features
    Google ChatQuip (discontinued)
    Project Management
    Comparison of Project Management features of Google Chat and Quip (discontinued)
    Feature
    Google Chat
    8.3
    26 Ratings
    8% above category average
    Quip (discontinued)
    8.3
    37 Ratings
    8% above category average
    Task Management8.014 Ratings8.635 Ratings
    Gantt Charts8.29 Ratings8.321 Ratings
    Scheduling8.616 Ratings7.624 Ratings
    Workflow Automation7.312 Ratings7.922 Ratings
    Mobile Access9.225 Ratings7.932 Ratings
    Search9.123 Ratings9.434 Ratings
    Visual planning tools7.813 Ratings8.327 Ratings
    Communication
    Comparison of Communication features of Google Chat and Quip (discontinued)
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Quip (discontinued)
    7.8
    37 Ratings
    2% below category average
    Chat9.826 Ratings7.636 Ratings
    Notifications9.126 Ratings8.635 Ratings
    Discussions8.824 Ratings8.636 Ratings
    Surveys9.517 Ratings7.321 Ratings
    Internal knowledgebase8.915 Ratings9.426 Ratings
    Integrates with GoToMeeting8.07 Ratings6.110 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings6.112 Ratings
    Integrates with Outlook9.06 Ratings9.011 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Quip (discontinued)
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Quip (discontinued)
    8.0
    37 Ratings
    0% above category average
    Versioning8.817 Ratings7.927 Ratings
    Video files7.623 Ratings7.320 Ratings
    Audio files7.922 Ratings7.918 Ratings
    Document collaboration8.021 Ratings9.437 Ratings
    Access control9.218 Ratings8.332 Ratings
    Advanced security features9.319 Ratings8.321 Ratings
    Integrates with Google Drive8.115 Ratings6.116 Ratings
    Device sync9.624 Ratings8.627 Ratings
    Best Alternatives
    Google ChatQuip (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatQuip (discontinued)
    Likelihood to Recommend
    9.2
    (26 ratings)
    9.0
    (38 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    8.8
    (4 ratings)
    Support Rating
    7.3
    (3 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Google ChatQuip (discontinued)
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Discontinued Products
    I think collaboration is probably the best use case for it allows really good drafts of documents. I think it's really good use case if you want to go track edits to documents as well. It's probably not really good for versioning control, but it's definitely, it's very, very lightweight and so you can use it on a mobile device, you can use it in any web browser. So it's very easy to use, very easily accessible. I probably wouldn't use it from a spreadsheet perspective. Well I think some of the primary functions of data sheets are there. It doesn't have some of the more complex formulas that you would typically get from Excel or something like that
    Incentivized
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Discontinued Products
    • We use it as an effective way of collaboration between teams.
    • It can be used as an online spreadsheet.
    • It helps in accessing the data by multiple teams hassle-free.
    • Can customize the action like editing or locking the spreadsheet to the other users based on the business need.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Discontinued Products
    • When using Quip Desktop, it can be slow to update with content from other users
    • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
    • Multi -select and group export of documents would be helpful
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Discontinued Products
    It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
    Incentivized
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    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
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    Discontinued Products
    I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
    Incentivized
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    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Discontinued Products
    Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
    Incentivized
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Discontinued Products
    • It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.
    Read full review
    ScreenShots