Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Chat | Score7.9 out of 10 | N/A | Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members. | N/A |
Telegram | Score8.8 out of 10 | N/A | Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world. | N/A |
| Google Chat | Telegram | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Google Chat | Telegram | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
92% Would buy again 24 Answers | 100% Would buy again 8 Answers | |
| Delivers good value for the price | ||
100% Delivers good value for the price 26 Answers | 100% Delivers good value for the price 8 Answers | |
| Happy with the feature set | ||
92% Happy with the feature set 24 Answers | 100% Happy with the feature set 8 Answers | |
| Lived up to sales and marketing promises | ||
94% Lived up to sales and marketing promises 16 Answers | 86% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | ||
95% Implementation went as expected 19 Answers | 100% Implementation went as expected 8 Answers | |
| Google Chat | Telegram | ||||||||||||||||||||||||||||
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| Communication |
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| Google Chat | Telegram | |
|---|---|---|
| Small Businesses | Flock Score9.5 out of 10 | WhatsApp Business Score9 out of 10 |
| Medium-sized Companies | Troop Messenger Score9.8 out of 10 | WhatsApp Business Score9 out of 10 |
| Enterprises | Cisco Business Edition 7000 (discontinued) Score9 out of 10 | WhatsApp Business Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Google Chat | Telegram | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 9.9 |
| Likelihood to Renew | 8.0 | - |
| Usability | 8.9 | - |
| Support Rating | 7.3 | - |
| Google Chat | Telegram | |
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