Google Classroom vs. Google Voice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Classroom
Score 8.1 out of 10
N/A
N/A
$0
per month
Google Voice
Score 7.8 out of 10
N/A
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
Pricing
Google ClassroomGoogle Voice
Editions & Modules
Education Fundamentals
$0
per license/per month
Google Workspace for Education Standard
$3
per student/per year
Teaching and Learning Upgrade
$4
per license/per month
Google Workspace for Education Plus
$5
per student/per year
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
Offerings
Pricing Offerings
Google ClassroomGoogle Voice
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.
More Pricing Information
Community Pulse
Google ClassroomGoogle Voice
Features
Google ClassroomGoogle Voice
Learning Management
Comparison of Learning Management features of Product A and Product B
Google Classroom
7.5
60 Ratings
9% below category average
Google Voice
-
Ratings
Course authoring8.652 Ratings00 Ratings
Course catalog or library7.839 Ratings00 Ratings
Player/Portal7.138 Ratings00 Ratings
Learning content7.741 Ratings00 Ratings
Mobile friendly7.357 Ratings00 Ratings
Progress tracking & certifications7.344 Ratings00 Ratings
Assignments7.458 Ratings00 Ratings
Compliance management7.234 Ratings00 Ratings
Learning administration7.546 Ratings00 Ratings
Learning reporting & analytics7.242 Ratings00 Ratings
Social learning8.551 Ratings00 Ratings
Gamification4.78 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.612 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Classroom
-
Ratings
Google Voice
5.3
53 Ratings
40% below category average
Hosted PBX00 Ratings6.025 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
User templates00 Ratings1.419 Ratings
Call reports00 Ratings6.946 Ratings
Directory of employee names00 Ratings9.027 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Classroom
-
Ratings
Google Voice
8.4
67 Ratings
1% above category average
Answering rules00 Ratings8.546 Ratings
Call recording00 Ratings8.352 Ratings
Call park00 Ratings6.422 Ratings
Call screening00 Ratings10.060 Ratings
Message alerts00 Ratings9.065 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Classroom
-
Ratings
Google Voice
7.5
44 Ratings
6% below category average
Video conferencing00 Ratings6.122 Ratings
Audio conferencing00 Ratings7.939 Ratings
Video screen sharing00 Ratings8.014 Ratings
Instant messaging00 Ratings8.027 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Classroom
-
Ratings
Google Voice
7.0
63 Ratings
13% below category average
Mobile app for iOS00 Ratings6.745 Ratings
Mobile app for Android00 Ratings7.351 Ratings
Best Alternatives
Google ClassroomGoogle Voice
Small Businesses
iSpring LMS
iSpring LMS
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 8.0 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ClassroomGoogle Voice
Likelihood to Recommend
8.4
(77 ratings)
9.0
(71 ratings)
Likelihood to Renew
10.0
(4 ratings)
9.3
(7 ratings)
Usability
8.5
(8 ratings)
9.0
(9 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
1.9
(14 ratings)
7.0
(35 ratings)
Implementation Rating
2.0
(2 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Google ClassroomGoogle Voice
Likelihood to Recommend
Google
Google Classroom allows teachers to post for daily lessons and assignments. It also allows teachers to be able to communicate with students easily outside of class. Students are able to stay connected and know where to find all information and resources easily in a streamlined manner for all of their classes.
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Google
I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
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Pros
Google
  • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
  • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
  • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
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Google
  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
Read full review
Cons
Google
  • The content management of the Classroom is not that good. The sub-section for notes, syllabus, or discussion is missing.
  • It doesn't have parental control feature.
  • It converts the excel output into a normal file. All the formulas and pivots got changed into plain text.
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Google
  • There has not been much innovation since the initial release.
  • It doesn't handle SMS well.
  • It does not natively integrate with CRM without legacy complication
  • It is not supported by Google as it once was
  • Call Recording is non-existent
  • Call-Tree or Virtual Auto-Attendant needs are not available
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Likelihood to Renew
Google
Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
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Google
Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
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Usability
Google
Simple design and seamless integration with Google tools and drive, but missing some key features. However, since it is limited in overall functions and ability to truly personalize / customize, it is quite user friendly and easy to set up and get going, other than sending out the code to your course or dropping students in via their gmail account. Users of Google Forms and sites will find the layout similar in design.
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Google
I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
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Reliability and Availability
Google
We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
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Google
No answers on this topic
Support Rating
Google
Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
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Google
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
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Implementation Rating
Google
It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
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Google
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
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Alternatives Considered
Google
I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
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Google
The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
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Contract Terms and Pricing Model
Google
No answers on this topic
Google
Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
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Scalability
Google
It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
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Google
No answers on this topic
Professional Services
Google
No answers on this topic
Google
It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
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Return on Investment
Google
  • Students are able to continue learning in a remote environment
  • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
  • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
Read full review
Google
  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
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ScreenShots