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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Classroom

    Score8 out of 10
    N/AN/A

    $0

    per month

    UserTesting

    Score8.1 out of 10
    N/AUserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.N/A
    Pricing
    Google ClassroomUserTesting
    Editions & Modules
    Education Fundamentals
    $0
    per license/per month
    Google Workspace for Education Standard
    $3
    per student/per year
    Teaching and Learning Upgrade
    $4
    per license/per month
    Google Workspace for Education Plus
    $5
    per student/per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ClassroomUserTesting
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.—
    More Pricing Information
    Community Pulse
    Google ClassroomUserTesting
    Considered Both Products
    Google
    No answer on this topic
    UserTesting
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    37 Answers
    95%
    Would buy again
    128 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    92%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    34 Answers
    92%
    Happy with the feature set
    126 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    19 Answers
    95%
    Lived up to sales and marketing promises
    82 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    97%
    Implementation went as expected
    90 Answers
    Features
    Google ClassroomUserTesting
    Learning Management
    Comparison of Learning Management features of Google Classroom and UserTesting
    Feature
    Google Classroom
    7.4
    60 Ratings
    8% below category average
    UserTesting
    -
    Ratings
    Course authoring8.752 Ratings00 Ratings
    Course catalog or library7.639 Ratings00 Ratings
    Player/Portal6.538 Ratings00 Ratings
    Learning content8.141 Ratings00 Ratings
    Mobile friendly7.757 Ratings00 Ratings
    Progress tracking & certifications7.144 Ratings00 Ratings
    Assignments7.158 Ratings00 Ratings
    Compliance management6.934 Ratings00 Ratings
    Learning administration7.346 Ratings00 Ratings
    Learning reporting & analytics6.842 Ratings00 Ratings
    Social learning8.751 Ratings00 Ratings
    Gamification3.98 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning9.812 Ratings00 Ratings
    Best Alternatives
    Google ClassroomUserTesting
    Small Businesses
    Teachable
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ClassroomUserTesting
    Likelihood to Recommend
    8.1
    (80 ratings)
    8.5
    (196 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    8.4
    (8 ratings)
    Usability
    8.1
    (11 ratings)
    8.6
    (174 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    1.9
    (14 ratings)
    8.3
    (173 ratings)
    Implementation Rating
    2.0
    (2 ratings)
    4.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Google ClassroomUserTesting
    Likelihood to Recommend
    Google
    Google Classroom allows teachers to post for daily lessons and assignments. It also allows teachers to be able to communicate with students easily outside of class. Students are able to stay connected and know where to find all information and resources easily in a streamlined manner for all of their classes.
    Incentivized
    Read full review
    UserTesting
    UserTesting has been great for moderated customer interviews/usability testing as well as for unmoderated testing of messaging, imagery, prototypes and live experiences. I would say that the scope of what you want needs to be limited, as the participants are only paid so much and tests are supposed to not exceed a certain amount of time. For customer interviews, I think it can be difficult to onboard customers to UserTesting if they have never used it before. If I set up interviews, I don't even have them use the UserTesting scheduling tool, I actually set up all the interviews with the customers myself through the tool (being mindful of time zones!). When we run the meeting, they really don't even know UserTesting is involved. Might be nice for UserTesting to allow the upload/connecting to of a Zoom interview and let it do the transcription/analysis from there.
    Incentivized
    Read full review
    Pros
    Google
    • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
    • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
    • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
    Incentivized
    Read full review
    UserTesting
    • Product Manager who follows up on your UserTesting usage and gives advice/support when you need it.
    • UserTesting University is a great platform to learn how to use UT and general information about research.
    • UserTesting can find participants quickly, so you won't need to wait long before you can start the analysis.
    Incentivized
    Read full review
    Cons
    Google
    • The content management of the Classroom is not that good. The sub-section for notes, syllabus, or discussion is missing.
    • It doesn't have parental control feature.
    • It converts the excel output into a normal file. All the formulas and pivots got changed into plain text.
    Read full review
    UserTesting
    • Sometimes there are restrictions around types of research that can be used for moderated user-testing with our own users.
    • For tests on relatively small areas of a website or app, the AI analysis seems rather overblown, like it's trying too hard to come up with something insightful when the test is actually about something quite small (e.g. structure of a mobile app menu).
    • It's difficult to invite our own users to unmoderated user-testing because they wouldn't know how the UserTesting interface works - this is particularly an issue for mobile research.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
    Read full review
    UserTesting
    I'm very happy with my experience of the product and the level of service and learning resources they provide. If the service becomes more expensive than it currently is then we might not be able to justify additional cost - but this is theoretical. I would recommend UserTesting and would ideally renew our contract.
    Incentivized
    Read full review
    Usability
    Google
    Simple design and seamless integration with Google tools and drive, but missing some key features. However, since it is limited in overall functions and ability to truly personalize / customize, it is quite user friendly and easy to set up and get going, other than sending out the code to your course or dropping students in via their gmail account. Users of Google Forms and sites will find the layout similar in design.
    Incentivized
    Read full review
    UserTesting
    It's very good, I have used other tools in the past and this is by far the most intuitive and user friendly. Testament to this is the ease with which other non researchers who have been onboarded to the tool with our additional seat have found it easy to use
    Incentivized
    Read full review
    Reliability and Availability
    Google
    We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
    Incentivized
    Read full review
    UserTesting
    Never encountered any problems
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    UserTesting
    Perfectly fine. Never had any problems.
    Incentivized
    Read full review
    Support Rating
    Google
    Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
    Read full review
    UserTesting
    I have contacted UserTesting's customer service online, by email, or by phone a few times, and each time, I have encountered the same professionalism and expertise. Even in person during a work event, they were there, and it was the same experience.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
    Incentivized
    Read full review
    UserTesting
    From a technical perspective, the implementation was extremely smooth. Most of the change management / implementation hurdles were clearing use of the tool through our various security, legal, and information privacy teams. Once these concerns were addressed (UserTesting.com was very helpful in providing all the needed documentation), the implementation process was very simple and we were able to get going right away.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
    Incentivized
    Read full review
    UserTesting
    The quality of the participants: they usually have good feedback and act like "professional" users. Which is good when we want a few insights in a short amount of time. Also, the interface is good. I miss having more features, like a good transcription tool like we have in Condens
    Incentivized
    Read full review
    Scalability
    Google
    It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
    Incentivized
    Read full review
    UserTesting
    The package we have limits the number of people who can set up tests. This prevents us from scaling the use of the platform.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Students are able to continue learning in a remote environment
    • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
    • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
    Incentivized
    Read full review
    UserTesting
    • Content is key to the sign up journey and UserTesting helps me improve that.
    • UserTesting has helped me improve the Cashier on our site, making it easier for users to deposit money.
    • UserTesting is helping me iterate all our content decisions, helping us improve the UX across all platforms.
    Incentivized
    Read full review
    ScreenShots

    UserTesting Screenshots

    Screenshot of UserTesting's several solutions for gathering rich customer experience narratives.Screenshot of Interactive Path Flows
Built on recent research in data mining, the Interactive Path Flow aggregates interaction data across multiple participant sessions to visualize the customer journey, surface unexpected behaviors, and locate key moments in the customer journey.Screenshot of Keyword Mapping
Similar keywords are automatically grouped based on overall sentiment (positive, negative, or neutral) to identify themes. Highlight reels associated with each keyword are grouped together, to discover the why behind each sentiment.Screenshot of Video capture and live streaming
Digital and real-world customer experiences are recorded on desktop and mobile devices or live streamed for in-platform viewing.Screenshot of Audience targeting
Audiences are specified by screening contributors from UserTesting’s global network of contributors or connecting to any preferred network.