Google Forms vs. Submittable

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Forms
Score 8.3 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
Submittable
Score 8.9 out of 10
N/A
Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.
$10,000
per year
Pricing
Google FormsSubmittable
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google FormsSubmittable
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google FormsSubmittable
Considered Both Products
Google Forms

No answer on this topic

Submittable
Chose Submittable
There is no contest. Google Forms is easy and free, but has severely limited customization options, and 0 review process. I love how I have everything in one platform with Submittable.
Chose Submittable
Submittable vs Google Forms is a no-brainer. Yes, you have to make a profile for Submittable, but it takes only a few minutes. Google Forms doesn't have an intuitive or easy way to sort applications or provide a review process. With Submittable, we can track multiple projects …
Chose Submittable
As a user seeking a seamless form creation experience, I can confidently say that Submittable exceeds all expectations with its diverse range of options and efficient backend processes. From the moment I started using it, I was impressed by the abundance of features and the …
Chose Submittable
When it comes to collecting applications, no one beats Submittable in terms of features and functionality. With other software we used, there were far too many limitations, including having to manually download data, inability to use logic for fields, and no analytics. The …
Chose Submittable
Submittable has so many functionalities which helps me when I need to ask applicants very specific questions or branch applicants off into differing categories. It is simple yet thorough.
Chose Submittable
For the price, Submittable offered the features we need in terms of accepting multiple file types, large files, unlimited submissions and participants, and user-friendly design. Other products may limit files, file types, file sizes, or other components that would not work for …
Top Pros
Top Cons
Features
Google FormsSubmittable
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Forms
7.6
106 Ratings
3% below category average
Submittable
-
Ratings
Survey templates7.799 Ratings00 Ratings
Themes7.599 Ratings00 Ratings
Custom logo/branding7.785 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Forms
8.1
104 Ratings
6% below category average
Submittable
-
Ratings
Changes to live survey8.099 Ratings00 Ratings
Question design help7.886 Ratings00 Ratings
Multiple question types8.5103 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Forms
7.8
94 Ratings
7% below category average
Submittable
-
Ratings
Survey logic flexibility7.894 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Forms
8.0
105 Ratings
3% below category average
Submittable
-
Ratings
Response tracking8.2103 Ratings00 Ratings
Data export8.599 Ratings00 Ratings
Standard reports8.198 Ratings00 Ratings
Custom reports7.777 Ratings00 Ratings
Analytics7.781 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Forms
8.2
99 Ratings
2% below category average
Submittable
-
Ratings
Access controls8.397 Ratings00 Ratings
Compliance8.176 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Forms
7.6
73 Ratings
6% below category average
Submittable
-
Ratings
Vendor-offered crowdsourcing7.534 Ratings00 Ratings
Respondent restrictions7.771 Ratings00 Ratings
Best Alternatives
Google FormsSubmittable
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Blackbaud Grantmaking
Blackbaud Grantmaking
Score 9.0 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.7 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Enterprises
DocuWare
DocuWare
Score 9.2 out of 10
Workday Financial Management
Workday Financial Management
Score 8.3 out of 10
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User Ratings
Google FormsSubmittable
Likelihood to Recommend
7.8
(109 ratings)
9.0
(73 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.9
(5 ratings)
Usability
9.0
(49 ratings)
8.4
(69 ratings)
Availability
10.0
(1 ratings)
10.0
(1 ratings)
Performance
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.0
(48 ratings)
9.9
(4 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
3.0
(1 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Google FormsSubmittable
Likelihood to Recommend
Google
Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products.
If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools.
That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies.
Read full review
Submittable
We love using Submittable for our grant applications. Sometimes, we've run into issues with filters inside the system not clearing -- and we lose access to some of our information. Submittable Customer Service is quick to respond and assist us in solving our problems quickly to get back up and running. We find their training videos to help us learn new ways to use the system.
Read full review
Pros
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
Read full review
Submittable
  • Applicant (submitter) experience is positive, user-friendly.
  • The ability to message directly with submitters within the portal in relation to their submission is a great feature.
  • Application creation is very easy.
  • Adding labels to submissions makes filtering simple and customizable to our needs.
Read full review
Cons
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
Read full review
Submittable
  • Advanced reporting is far from advanced. There are SO many limitations and the need to manually do so many things in order to get the report structure you want, and it is not intuitive. The reporting is by far the most frustrating thing about Submittable and actually adds on staff time instead of cutting it down.
  • PDFs of submissions should include all supplemental files uploaded in the submission. You should not have to do massive exports with zip files and then merge everything manually to get one PDF of submitted content for simplified records or sharing.
  • We should be able to see the account emails and names of individuals who have started a draft submission. In our former system (GIFTS online via Blackbaud), we could see that information and could reach out personally to applicants to ensure they didn't miss deadlines and could remove emails from our reminder communications from those we knew already submitted and simply opened up an accidental additional draft. When we send reminders in Submittable to draft submissions, without fail, we get 5-10 people who reach out and are upset because they already submitted but think this means they didn't, regardless of how we word the email and tell them they may have an extra draft if they think they already submitted.
  • You should be able to simply build one report in whatever format you need and be able to switch between different projects that use the same exact form fields. My team has the same exact form used for nine different grant programs because they are the same programs, just for different local communities, but we have to build out the same report manually each cycle for each community.
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Likelihood to Renew
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Read full review
Submittable
We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
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Usability
Google
Google Forms is a very intuitive and easy to use tool, it is not necessary to have a complex knowledge to create advanced forms, it is enough with the functions and aids that the tool offers for the creation of these, even children and students can do it, also the way to export the data is really simple, simply an incredible tool.
Read full review
Submittable
Submittable is very user friendly. Even our less tech-savvy team members were able to navigate Submittable and achieve what was necessary. The single limitation is that it is not easy to move information/documents/applications from the Submittable platform into other platforms, or even to download documents from Submittable into a separate storage system
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Reliability and Availability
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
Read full review
Submittable
We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
Read full review
Performance
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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Submittable
We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
Read full review
Support Rating
Google
Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date
Read full review
Submittable
I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
Read full review
In-Person Training
Google
No answers on this topic
Submittable
We did not receive in-person training technically, it was virtual but it was one on one with a specialist. They were very patient and skilled - she knew everything about the program and honed in on features that would help make our jobs easier. We are so grateful for the training!
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Online Training
Google
No answers on this topic
Submittable
10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
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Implementation Rating
Google
No answers on this topic
Submittable
I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
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Alternatives Considered
Google
We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better choice for more complex surveys, forms, and applications, Google Forms is a very approachable and easy to use platform. We would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization.
Read full review
Submittable
When it comes to collecting applications, no one beats Submittable in terms of features and functionality. With other software we used, there were far too many limitations, including having to manually download data, inability to use logic for fields, and no analytics. The other products we used for application collection could not compare to Submittable.
Read full review
Contract Terms and Pricing Model
Google
No answers on this topic
Submittable
Pricing is fair for the product and support received, and we are content with the billing being annual in order to save overall. Contract terms are fair, and don't seem inflated for any reason. Pricing per application is also fair, and you can actually have the applicant absorb the cost if necessary
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Scalability
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
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Submittable
We were happy to use this for many projects, but sometimes it can be hard to filter for a specific applicant and see how many of our projects and grants they have applied to without filtering by project. We're also hoping to have the feature added where reviewers can only see one project at a time if they don't have clearance to view all of the projects
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Return on Investment
Google
  • It's difficult to track ROI since Google Forms is used less formally
  • [The] positive impact is the actionable results we receive from surveys
  • [The] impact is highly dependent on how well the questions are asked, and how seriously the survey is taken by employees
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Submittable
  • Ease of training new employees with the system, simple interface and similar to other CRMs, etc.
  • We can launch a new grant fairly quickly now that we have the processes down and templates created
  • Ability to respond quickly to provider questions/needs
Read full review
ScreenShots