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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Gemini

    Score8.5 out of 10
    N/AGoogle Gemini is a natively multimodal agentic platform designed to synthesize and act upon data across text, image, audio, and video modalities. It serves as a centralized intelligence layer that integrates across the Google Workspace ecosystem and Android/ChromeOS platforms to perform autonomous, multi-step tasks.N/A

    tawk.to

    Score8.5 out of 10
    N/ATawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
    Pricing
    Google Geminitawk.to
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Geminitawk.to
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google Geminitawk.to
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Google Gemini and tawk.to
    Feature
    Google Gemini
    -
    Ratings
    tawk.to
    10.0
    1 Ratings
    14% above category average
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    Best Alternatives
    Google Geminitawk.to
    Small Businesses
    No answers on this topic
    Olark
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Geminitawk.to
    Likelihood to Recommend
    8.6
    (18 ratings)
    8.0
    (6 ratings)
    Usability
    9.1
    (18 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Google Geminitawk.to
    Likelihood to Recommend
    Google
    Gemini is fantastic for receiving quick answers to questions where accuracy is not paramount. It is great for brainstorming ideas. It is also fantastic for analysing large swathes of unformatted data and finding correlations. Gemini can also transcribe handwriting and audio files making it excellent for formative assessment. It can also now create Google Slides which is great for lesson planning. Gemini is only as good as the prompts you provide it with though so you must remember to be exact with your prompts to get the best outputs.
    Incentivized
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    tawk.to
    We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites.
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    Pros
    Google
    • The new image editing functionality surprised me
    • In general, file loading is better than in other AI programs
    • I think it's somewhat faster than other AI programs, or at least that's the impression it usually gives
    • Features like canvas and deep research are very interesting
    Incentivized
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    tawk.to
    • Being able to see what the contact is typing before they send is great as it allows time to prepare your answer.
    • The whisper function is invaluable for keeping colleagues updated and giving staff training.
    • The 'Ban' function is great for quick action when you have a nuisance contact.
    Incentivized
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    Cons
    Google
    • Faces in generated images can be kind of scary looking, deformed.
    • When asking for specific text in an image, it often generates funky randomly spelled text instead.
    • Tried a bulk image search with uploaded png files to find the same images online and the links it provided were 404 errors instead.
    Incentivized
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    tawk.to
    • What I always dislike about any software is the branding that comes along with it.
    • The live chat module is not super noticeable since it's just in small print at the bottom of the chat module.
    • Small errors can occur, causing the extension in the webpage to disappear.
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    Usability
    Google
    It's standard usability interface - no problems or challenges using it. I do prefer Claude still because of the different options/modes you can toggle on and off. I don't think Gemini has those options. It's a great daily companion for quick problem solving but not great for larger projects or conversations
    Incentivized
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    tawk.to
    I think that it's very user friendly. And even in filling out this survey, I've discovered it has beneficial features that I didn't even know it had! It's a lot of capabilities all rolled into one. We're appreciate that tawk.to is an option for us since we haven't found another third party that fits so well with our needs
    Incentivized
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    Alternatives Considered
    Google
    Gemini seems very simple to use, veyr similar to ChatGPT, I wish they did have a capability such as ChatGPT projects one, so one can separate topics easily, it's very customizable, where I believe it defeats the others is that, is already very simple to use all of Google ecosystem, such as Drive, docs, sheets and else
    Incentivized
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    tawk.to
    We use HubSpot for most of our sales and marketing and it's highly effective. However, the chat function doesn't allow communication between staff during chats that tawk.to offers.
    Incentivized
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    Return on Investment
    Google
    • Free way to gain another team member
    • Helps me be more efficient and overcome blocks in my workflow
    • Speeds up my ability to update our website's calendar by easily double if not more
    • Allows me to dabble in areas that I have no expertise in such as coding
    Incentivized
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    tawk.to
    • Engaging with customers directly with live chat.
    • Gather customer data for live chat support.
    Incentivized
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