TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Tag Manager

    Score9.5 out of 10
    N/AFrom Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps. It is a free option, vs. the company's enterprise-tier Google Tag Manager 360.

    $0

    SALESmanago

    Score8.5 out of 10
    Enterprise companies (1,001+ employees)
    SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret. SALESmanago aims to improve eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior…

    $499

    per month

    Pricing
    Google Tag ManagerSALESmanago
    Editions & Modules
    No answers on this topic
    Essential
    $499
    per month
    Professional
    $1,999
    per month
    Enterprise
    $4,000
    per month
    Offerings
    Pricing Offerings
    Google Tag ManagerSALESmanago
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Tag ManagerSALESmanago
    Considered Both Products
    Google
    No answer on this topic
    SALESmanago
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    100%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    100%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    26 Answers
    Features
    Google Tag ManagerSALESmanago
    Security
    Comparison of Security features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    8.9
    58 Ratings
    5% above category average
    SALESmanago
    -
    Ratings
    Role-based user permissions8.958 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    8.8
    68 Ratings
    8% above category average
    SALESmanago
    -
    Ratings
    Tag library9.263 Ratings00 Ratings
    Tag variable mapping8.955 Ratings00 Ratings
    Ease of writing custom tags7.367 Ratings00 Ratings
    Rules-driven tag execution8.162 Ratings00 Ratings
    Tag performance monitoring10.056 Ratings00 Ratings
    Page load times8.849 Ratings00 Ratings
    Mobile app tagging9.334 Ratings00 Ratings
    Library of JavaScript extensions8.838 Ratings00 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    7.6
    69 Ratings
    7% below category average
    SALESmanago
    -
    Ratings
    Event tracking8.666 Ratings00 Ratings
    Mobile event tracking9.447 Ratings00 Ratings
    Data distribution management8.841 Ratings00 Ratings
    Universal data layer8.358 Ratings00 Ratings
    Automated error checking3.045 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    -
    Ratings
    SALESmanago
    8.2
    35 Ratings
    6% above category average
    WYSIWYG email editor00 Ratings9.835 Ratings
    Dynamic content00 Ratings8.932 Ratings
    Ability to test dynamic content00 Ratings7.931 Ratings
    Landing pages00 Ratings5.027 Ratings
    A/B testing00 Ratings7.131 Ratings
    Mobile optimization00 Ratings7.931 Ratings
    Email deliverability reporting00 Ratings8.034 Ratings
    List management00 Ratings9.033 Ratings
    Triggered drip sequences00 Ratings9.927 Ratings
    Lead Management
    Comparison of Lead Management features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    -
    Ratings
    SALESmanago
    8.2
    33 Ratings
    3% above category average
    Lead nurturing automation00 Ratings8.931 Ratings
    Lead scoring and grading00 Ratings8.030 Ratings
    Data quality management00 Ratings8.830 Ratings
    Automated sales alerts and tasks00 Ratings7.024 Ratings
    Campaign Management
    Comparison of Campaign Management features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    -
    Ratings
    SALESmanago
    4.3
    25 Ratings
    55% below category average
    Calendaring00 Ratings6.223 Ratings
    Event/webinar marketing00 Ratings2.521 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    -
    Ratings
    SALESmanago
    2.6
    18 Ratings
    98% below category average
    Social sharing and campaigns00 Ratings2.517 Ratings
    Social profile integration00 Ratings2.617 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    -
    Ratings
    SALESmanago
    7.3
    35 Ratings
    3% below category average
    Dashboards00 Ratings7.935 Ratings
    Standard reports00 Ratings7.934 Ratings
    Custom reports00 Ratings6.128 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Google Tag Manager and SALESmanago
    Feature
    Google Tag Manager
    -
    Ratings
    SALESmanago
    7.0
    31 Ratings
    9% below category average
    API00 Ratings9.830 Ratings
    Role-based workflow & approvals00 Ratings8.024 Ratings
    Customizability00 Ratings8.025 Ratings
    Integration with Salesforce.com00 Ratings2.414 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.112 Ratings
    Integration with SugarCRM00 Ratings7.012 Ratings
    Best Alternatives
    Google Tag ManagerSALESmanago
    Small Businesses
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Tag ManagerSALESmanago
    Likelihood to Recommend
    9.7
    (73 ratings)
    8.9
    (35 ratings)
    Likelihood to Renew
    7.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (18 ratings)
    7.8
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Google Tag ManagerSALESmanago
    Likelihood to Recommend
    Google
    I have found Google Tag Manager as the go to solution for managing all of your event and conversion tags for your website. Not only does it make it easy to manage all of your tags in the one place, it is fairly intuitive to use and there is plenty of videos and help documentation online to help set up what ever you need. No scenarios come to mind at the moment on where it is less appropriate to use.
    Incentivized
    Read full review
    SALESmanago
    I find SalesManago to be a good tool for email marketing and automation processes. They live chat service allows fast and direct communication with customers. Website personalisation (tools like pop-ups and browser notification) work fine but I'd like to have a bit more personalisation options to be avalaible to users.
    Read full review
    Pros
    Google
    • Selecting elements on a site [object, class, cookie, etc] (to later fire an event, send some data, etc) is very easy with triggers. Want to add an event when someone clicks on a button? Super easy. It was many many DOM selectors and you can even add custom functions if you need to do something more specific
    • In general, firing events in different circumstances is very easy mixing triggers and tags. You can track almost any element of the DOM and do whatever you want with it.
    • Testing is a great functionality. Only you can see what's on the site and you can debug it easily by seeing which events or tags were triggered and all the DOM elements involved (and why they matched the trigger).
    • Working in environments (staging, production) and versioning is easy to do, deploying changes in 2 clicks.
    Incentivized
    Read full review
    SALESmanago
    • Segmentation - you can segment people in many ways (e.g using tags, rfm matrices, sales funnels, dynamic segments).
    • Automation flows - using workflows, automation rules, and website automations you can automatically do marketing actions after a trigger and in specific conditions. You have a lot of events, conditions and actions
    • Product Recommendations - this tool allow you to recommend products on your website. Maybe it's not quick to prepare it but the results at the end are awesome
    • RFM Segmentation - this is a great tool to segment and reach people according to their RFM profile
    Read full review
    Cons
    Google
    • There are several good integrations, but there can always be more. Native tracking for call tracking solutions, analytics providers, non-Google advertisers would be top of my list.
    • Documentation is just dreadful. Luckily there are some awesome folks out there doing crowdsourced tutorials (shout out to Simo Ahava) but by and large the Google Tag Manager instructions are worth what you pay for them.
    Incentivized
    Read full review
    SALESmanago
    • Their expansion into the US has not been very successful, and if you are a West Coast customer want training, be prepared to get up at 4 a.m.
    • While their functionality is comparable to competing products there is nothing particularly unique to what they offer
    • Their instructional literature was obviously not produced by people for who English is a first language and they are not particularly English proficient.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    I haven't found another option for us to use especially one that is free. Down the road we may go a different route but for now GTM is a good option and does what we need it to do. It'd be nice to get more support or more integrations but with the free version there's only so much one can expect to get I suppose.
    Incentivized
    Read full review
    SALESmanago
    No answers on this topic
    Usability
    Google
    No difficult obstacle to overcome but Google Tag Manager can still be difficult for many users to deploy. Sure the basic HTML script can be deployed quite easily, but when you start to require triggers, variables, etc, it can be a little daunting.
    Incentivized
    Read full review
    SALESmanago
    SALESmanago is a pretty big tool (with lots of features), but if you know the principles - everything is easy to find, and easy to understand. Of course there are some settings or funcionalities which needs to be updated but still using SALESmanago is totaly different experience than 5-6 years ago (in a good way)
    Read full review
    Support Rating
    Google
    GTM does not provide support. This is one of GTM's biggest issues but it's due to the level of customization for each website. If your team thinks they would heavily rely on the need for a support staff it is probably better to invest in a paid service with a team that can support your needs.
    Incentivized
    Read full review
    SALESmanago
    No answers on this topic
    Online Training
    Google
    I thought there was a little bit too much emphasis on AdWords stuff, not enough on the generic application of GTM.
    Read full review
    SALESmanago
    No answers on this topic
    Implementation Rating
    Google
    Planning and communication will help greatly with an in-house implementation. If there are large teams, try to limit the number of people involved to 1-2 developers (back-end dev may be necessary depending on your platform), one analytics marketer and one project manager.
    Incentivized
    Read full review
    SALESmanago
    No answers on this topic
    Alternatives Considered
    Google
    We moved to GTM from a standard Google Analytics implementation. GTM is much more flexible and easier to make changes, especially as the changes relate to multiple sites and environments. While there is a learning curve when figuring out how to use GTM, I believe the change has been worth it because it helps us understand at a more fundamental level how our tracking works and gives us a lot more control over what we track and how.
    Incentivized
    Read full review
    SALESmanago
    I use many marketing automation tools, and I choose the right tool for the right job. I like to use SALESmanago because of its great support and very good price for the product.
    Read full review
    Return on Investment
    Google
    • GTM is very useful to determine if a particular element on the site is useful (i.e. is it being watched, is it being clicked, does it help customers navigate through more pages). As an SEO person, I can use this information to decide what to optimize for but also to track progress and see improvements in engagement.
    • With the use of Google Tag Manager, I was able to easily inject an A/B testing tool which lead to several improvements in lead generation.
    Incentivized
    Read full review
    SALESmanago
    • The automated system has improved advertising campaigns.
    • We noticed an increase in customer activity.
    • We received valuable data about your users.
    Incentivized
    Read full review
    ScreenShots

    SALESmanago Screenshots

    Product screenshotProduct screenshotProduct screenshot