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Google Threat Intelligence (Mandiant) vs. LogMeIn Resolve

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Threat Intelligence (Mandiant)

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Google Threat Intelligence, based on the expertise and service of Mandiant, aims to accelerate security and risk decision making – operational as well as strategic – and to enable security teams to focus on threats that matter to them.N/A

    LogMeIn Resolve

    Score9.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Growth
    $55
    per month
    Advanced
    $78
    per month
    Premium Endpoint Management
    $78
    per month
    Complete
    $94
    per month
    Offerings
    Pricing Offerings
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPriced by company sizeVolume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Considered Both Products
    Google
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    91%
    Would buy again
    101 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    94%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    95%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    8 Answers
    93%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    95%
    Implementation went as expected
    88 Answers
    Features
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Endpoint Security
    Comparison of Endpoint Security features of Google Threat Intelligence (Mandiant) and LogMeIn Resolve
    Feature
    Google Threat Intelligence (Mandiant)
    7.2
    6 Ratings
    0% below category average
    LogMeIn Resolve
    -
    Ratings
    Infection Remediation7.26 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Google Threat Intelligence (Mandiant) and LogMeIn Resolve
    Feature
    Google Threat Intelligence (Mandiant)
    7.8
    10 Ratings
    8% above category average
    LogMeIn Resolve
    -
    Ratings
    Network Analytics7.79 Ratings00 Ratings
    Threat Recognition7.89 Ratings00 Ratings
    Vulnerability Classification7.510 Ratings00 Ratings
    Automated Alerts and Reporting8.09 Ratings00 Ratings
    Threat Analysis7.510 Ratings00 Ratings
    Threat Intelligence Reporting8.210 Ratings00 Ratings
    Automated Threat Identification7.99 Ratings00 Ratings
    Best Alternatives
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Small Businesses
    No answers on this topic
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Action1
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Likelihood to Recommend
    7.8
    (18 ratings)
    9.0
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.8
    (17 ratings)
    Usability
    7.6
    (18 ratings)
    8.3
    (111 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Google Threat Intelligence (Mandiant)LogMeIn Resolve
    Likelihood to Recommend
    Google
    Usually SOC leverages Intel from mutiple sources. The scenarios are: 1.Suitable: In large scale SOC where more than 5000 devices are being monitored and the tech stack is wide, Mandiant will play an excellent role in that scenario. 2.Not Suitable: In small scale SOCs wherein limited devices belonging to the same tech stack is being used then the analysts can rely on OSINT and it is not useful to buy the solution.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn is well-suited for scenarios where remote support is needed. For example, a user submits a ticket about having an issue with Microsoft Word being unable to open documents on their PC. Since this is just a software issue on the device, LogMeIn is great for being able to fix the issue. Scenarios, I would say LogMeIn Resolve is not as well-suited for inventory management. But that's only because my organization has a proprietary system to manage assets.
    Incentivized
    Read full review
    Pros
    Google
    • accelerated threat response feature, prioritizing threats according to requirement.
    • Optimization of the threat intelligence , and can be integrated with 3rd party tools.
    • Features like - Breach ,Adversary, Machine and Operational Intelligence.
    • Mandiant dynamic host and the malware views along with indicators.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Allows easy, comprehensive access to Apple products via web-based applet. (It does require customer input and cooperation.)
    • It allows me to resolve issues remotely, most times within minutes instead of hours, without a physical location visit.
    • It allows the customer to view my activity, giving them peace of mind that nothing untoward occurs during my interaction. I also use the record feature so all sessions are recorded, especially on rare occasions when there is an issue or question from the session.
    Incentivized
    Read full review
    Cons
    Google
    • Paywalls exist throughout the data set and can halt an investigation without the right model
    • Some data was incomplete or broken up between pay tiers
    • Navigation through the data lacked a definitive trail or breadcrumbs to retrace steps during investigations
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • The user interface is clunky and difficult to use in terms of CRITICAL functions that lie at the core of any remote access solution.
    • ctrl + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • And now - in a recent development - SHIFT + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • Things like frequently used key combos and shortcuts should work the same via remote access solutions as they do on a hardware keyboard. Anything else is an annoyance and an impediment to workflow and productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Usability
    Google
    Mandiant Advantage Threat Intelligence has a very usable platform, with well-differentiated sections for the analyst, as well as the possibility of cross-searching to obtain the desired results. All this is presented with an interface that is easy on the eye and not very messy, which increases productivity and the speed with which work is done.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The interface is clean, intuitive, and easy to navigate. Common actions are easy to locate and exactly where I would expect them to be. Starting a remote session is quick and smooth, which reduces the time users need to wait before receiving support. I also appreciate the single-pane dashboard showing remote access, session details, and device information.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Performance
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Support Rating
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    we did not have in person training
    Incentivized
    Read full review
    Online Training
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    It gives more ways to analyze threats and options to fixed it. This device gives more visibility on vulnerability detection and its analysis. It provides detailed reports to have more information of all malwares which help us to increase overall security of our current organization
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Although the SolarWinds help desk worked well for our help desk and inventory purposes, it did not provide remote access ability or remote execution of executable files or scripts. We were looking for a product that integrated all of these tasks in order to simplify our day to day IT functions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Professional Services
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Return on Investment
    Google
    • Improved incident response time
    • Specific investigations that have reduced the attack surface
    • Technical reports on threats not controlled by the bank's local team
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • LogMeIn Resolve has increased productivity for our support teams with the addition of camera share. Not only are we able to remote into workstations, but with camera share we can utilize end user and customer phones to visually see physical setups to troubleshoot some situations on the fly.
    • Unattended support now requires the agent to enter in a signature key as an extra layer of security before accessing a device, which further improves the safety of all devices registered for unattended.
    Incentivized
    Read full review
    ScreenShots

    Google Threat Intelligence (Mandiant) Screenshots

    Screenshot of Mandiant Advantage DashboardScreenshot of Mandiant Advantage Actor DetailsScreenshot of Mandiant Advantage Actor Graph

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board