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Google Universal Analytics (discontinued) vs. Meta Business Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Universal Analytics (discontinued)

    Score7.6 out of 10
    N/AGoogle Universal Analytics was an enterprise-level analytics solution that was sunset in July of 2024.

    $150,000

    Up to 1 Billion hits/month

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
    Pricing
    Google Universal Analytics (discontinued)Meta Business Suite
    Editions & Modules
    Google Analytics Premium
    $150,000
    Up to 1 Billion hits/month
    Google Analytics
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Universal Analytics (discontinued)Meta Business Suite
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Universal Analytics (discontinued)Meta Business Suite
    Considered Both Products
    Discontinued Products
    Chose Google Universal Analytics (discontinued)
    • Easier to use.
    • Better data accuracy.
    • Data connections with other google tools.
    Incentivized
    Chose Google Universal Analytics (discontinued)
    I don't know any competitor of Google Analytics Premium.
    Incentivized
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    34 Answers
    65%
    Would buy again
    15 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    26 Answers
    85%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    32 Answers
    70%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    70%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    24 Answers
    85%
    Implementation went as expected
    17 Answers
    Features
    Google Universal Analytics (discontinued)Meta Business Suite
    Web Analytics
    Comparison of Web Analytics features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    6.9
    1 Ratings
    16% below category average
    Meta Business Suite
    -
    Ratings
    Lead Conversion Tracking7.01 Ratings00 Ratings
    Device and Browser Reporting1.01 Ratings00 Ratings
    Pageview Tracking7.01 Ratings00 Ratings
    Event Tracking8.01 Ratings00 Ratings
    Reporting in real-time10.01 Ratings00 Ratings
    Referral Source Tracking10.01 Ratings00 Ratings
    Customizable Dashboards5.01 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Boolean keyword searches00 Ratings7.08 Ratings
    Filtering out noise/spam00 Ratings6.510 Ratings
    Sentiment analysis00 Ratings6.810 Ratings
    Broad channel coverage00 Ratings6.312 Ratings
    Publishing
    Comparison of Publishing features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    Content planning and scheduling00 Ratings8.015 Ratings
    Audience targeting00 Ratings7.915 Ratings
    Content optimization00 Ratings7.212 Ratings
    Workflow management00 Ratings6.310 Ratings
    Engagement
    Comparison of Engagement features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    7.1
    12 Ratings
    14% below category average
    Automated routing and prioritization00 Ratings7.28 Ratings
    Customer interaction histories00 Ratings7.011 Ratings
    Bulk actions00 Ratings7.110 Ratings
    Marketing
    Comparison of Marketing features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Lead generation00 Ratings7.614 Ratings
    Content marketing00 Ratings7.013 Ratings
    Paid media management00 Ratings7.714 Ratings
    Campaigns and promotions00 Ratings7.212 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Twitter00 Ratings8.63 Ratings
    Facebook00 Ratings8.812 Ratings
    LinkedIn00 Ratings8.54 Ratings
    Google+00 Ratings8.54 Ratings
    Instagram00 Ratings8.413 Ratings
    Pinterest00 Ratings9.04 Ratings
    YouTube00 Ratings7.54 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    8.1
    15 Ratings
    5% above category average
    Campaign success analytics00 Ratings8.315 Ratings
    Real-time tracking00 Ratings8.015 Ratings
    Competitor analysis00 Ratings7.99 Ratings
    Account management
    Comparison of Account management features of Google Universal Analytics (discontinued) and Meta Business Suite
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    Meta Business Suite
    8.1
    13 Ratings
    2% above category average
    Role-based user permissions & privileges00 Ratings8.113 Ratings
    Mobile access00 Ratings8.012 Ratings
    Best Alternatives
    Google Universal Analytics (discontinued)Meta Business Suite
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Universal Analytics (discontinued)Meta Business Suite
    Likelihood to Recommend
    8.0
    (55 ratings)
    7.4
    (108 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    10.0
    (7 ratings)
    Usability
    9.0
    (5 ratings)
    6.7
    (17 ratings)
    Performance
    10.0
    (1 ratings)
    3.0
    (1 ratings)
    Support Rating
    10.0
    (23 ratings)
    10.0
    (4 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Google Universal Analytics (discontinued)Meta Business Suite
    Likelihood to Recommend
    Discontinued Products
    As I have discussed previously their insights were very useful. The second thing is since it is a Google product you will connect the data very easily from other platforms like Bigquery, Google Drive, etc. and even you can connect Google marketing platform. through this tool, you can track your live campaign how they were performing, and how it will be engaging your customer as well.
    Read full review
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It is an excellent cloud analytics platform that is easy to install and configure and easy to deploy and use, allowing us to measure web traffic and other tools.
    • It is an entirely online tool; it does not take up hard disk space like other desktop tools.
    • Since this tool is draggable, Google is constantly adding more features.
    • Even beginners who do not have a custom dashboard can get information. If there is a problem somewhere on the site that needs to be investigated, Google Analytics 360 will notify you.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Generally I think there is a lot you can do within the tool, but as it is a Google product it means there is limited support - something which I think lets all of the platform stacks down
    • There could be more visual signifiers to identify if a feature is a normal or 360 feature. This would mean you can really get to grips with what the extra more advanced elements are
    Read full review
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Google Analytics 360 is an upgraded version of the most widely used web/app analytics tracking tools in the market. The price is stable and predictable making it a long-term product of choice. It's easy to use and pairs so well with other Google Marketing Platform products.
    Incentivized
    Read full review
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The UI is very easy to navigate and use. The features are well designed and intuitive. As long as the user has a good understanding of basic digital analytics definitions and capabilities, this tool should be quite easy to use. I consider Google Analytics Premium to be the easiest of all of the enterprise solutions out there to use.
    Read full review
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If you purchase Premium through a reseller like LunaMetrics, you are going to be taken care of. The additional amount of support and services that a reseller provides to make sure you have the best experience with the product is the reason why the reseller program exists to begin with. Support doesn't have to be just reactive, it can be proactive as well.
    Read full review
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
    Read full review
    Online Training
    Discontinued Products
    There is a ton of information online about Google Analytics, but Google Analytics Premium users will have dedicated support and training from Google or an Authorized Reseller.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Implementation Rating
    Discontinued Products
    If you already have the basic version of GA installed, "getting" GA Premium happens immediately through a virtual flipping of the switch - no need to re-implement. You'll want to expand your use of custom dimensions and metrics (you get 10x the amount with Premium). Ideally, you'll be using a tag management solution to talk with GA Premium, in concert with implementing a dataLayer (to note, Google's Tag Manager platform is covered under the same GA Premium SLA, and it's free). There are some welcomed "configurations" with GA Premium, such as integrating with DoubleClick products, activating data driven attribution models, and building roll-up executive reports - but all of these are easy point and click solutions. In comparison with any other enterprise analytics solution, implementing GA and GA Premium is traditionally easier and more flexible. And if you have any trouble or need an extra set of hands for implementation, GA Certified Partners like LunaMetrics can help
    Read full review
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
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    Alternatives Considered
    Discontinued Products
    Unless you have very complex and edge case analytics needs, Google Analytics [360 (formerly Google Analytics Premium)] is likely going to be the best choice. From both a cost and usability stand point, Google wins. Adobe has the edge case when you need to create really custom reports, dimensions, metrics, etc. In my experience, this is rarely the case and you end up biting off more than you can chew. Stick with Google unless you are or plan on hiring an Adobe Analytics expert.
    Incentivized
    Read full review
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It helps me understand which social media platforms are most successful for me - which I should focus on and which I might want to focus less on.
    • I can also see which blog posts people are reading - so I know which topics resonate most. I can write more of those, hopefully gaining more visitors.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
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