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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace Essentials

    Score9.4 out of 10
    N/AGoogle now offers Google Workspace Essentials (formerly G Suite Essentials), providing a solution for users of Outlook or Office whose teams want to use Google Meet and Google Apps without needing to involve a personal gmail account. Google Workspace Essentails includes Google Slides, Sheets, and Docs, as well as Google Meet, Google Drive, Forms, Sites, and Keep, in a bundle minus a gmail account. Basic Essentials supports (via Meet) meetings with up to 150 participants, and Google Drive with…

    $8

    per month per user

    Miva

    Score3.5 out of 10
    Small Businesses (1-50 employees)
    Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.N/A
    Pricing
    Google Workspace EssentialsMiva
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Workspace EssentialsMiva
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Miva employs a revenue-based pricing model. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue.
    More Pricing Information
    Community Pulse
    Google Workspace EssentialsMiva
    Considered Both Products
    Google
    No answer on this topic
    Miva
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    19 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    63%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    11 Answers
    57%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    71%
    Implementation went as expected
    5 Answers
    Features
    Google Workspace EssentialsMiva
    Online Storefront
    Comparison of Online Storefront features of Google Workspace Essentials and Miva
    Feature
    Google Workspace Essentials
    -
    Ratings
    Miva
    1.0
    3 Ratings
    155% below category average
    Product catalog & listings00 Ratings1.03 Ratings
    Product management00 Ratings1.03 Ratings
    Bulk product upload00 Ratings1.03 Ratings
    Branding00 Ratings1.03 Ratings
    Mobile storefront00 Ratings1.03 Ratings
    Product variations00 Ratings1.03 Ratings
    Website integration00 Ratings1.03 Ratings
    Visual customization00 Ratings1.03 Ratings
    CMS00 Ratings1.03 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Google Workspace Essentials and Miva
    Feature
    Google Workspace Essentials
    -
    Ratings
    Miva
    1.0
    3 Ratings
    154% below category average
    Abandoned cart recovery00 Ratings1.03 Ratings
    Checkout user experience00 Ratings1.03 Ratings
    Online Payment System
    Comparison of Online Payment System features of Google Workspace Essentials and Miva
    Feature
    Google Workspace Essentials
    -
    Ratings
    Miva
    1.0
    3 Ratings
    157% below category average
    eCommerce security00 Ratings1.03 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Google Workspace Essentials and Miva
    Feature
    Google Workspace Essentials
    -
    Ratings
    Miva
    1.0
    3 Ratings
    154% below category average
    Promotions & discounts00 Ratings1.03 Ratings
    Personalized recommendations00 Ratings1.03 Ratings
    SEO00 Ratings1.03 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Google Workspace Essentials and Miva
    Feature
    Google Workspace Essentials
    -
    Ratings
    Miva
    1.2
    7 Ratings
    148% below category average
    Multi-site management00 Ratings2.02 Ratings
    Order processing00 Ratings1.07 Ratings
    Inventory management00 Ratings1.03 Ratings
    Shipping00 Ratings1.03 Ratings
    Custom functionality00 Ratings1.03 Ratings
    Best Alternatives
    Google Workspace EssentialsMiva
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Workspace EssentialsMiva
    Likelihood to Recommend
    9.7
    (20 ratings)
    1.0
    (23 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (16 ratings)
    Usability
    9.5
    (5 ratings)
    1.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Google Workspace EssentialsMiva
    Likelihood to Recommend
    Google
    Well-suited for: Fast-paced drafting ideas, docs, charts, sheets, etc. Love it for client calls as well. Google Meet runs in a web browser; you don't need to download any special software. Shared Drives are great for sharing information; the ability to add a Google Notebook to them is the icing on the cake. It is less appropriate when Wi-Fi or the internet is spotty, or when you need heavy-duty Excel macro data crunching.
    Incentivized
    Read full review
    Miva
    Miva is a SaaS closed platform. Page builder has bugs and errors, it's not as easy to work with as they say. To work with Miva, you need to work with their professional services or an agency, it's not a cheap platform to make changes to. Has anyone read the latest terms of service update from Miva sent out yesterday 5/21? It's extremely concerning. Miva could shut you off the day after a payment for your subscription fails. Why would they do this to their customers?

    Under section C. (ii) Payment Terms: d (ii) Customer shall be in default of this Agreement. If Customer’s Account is not paid in full on the invoice date, Miva reserves the right to interrupt or terminate Customer’s access to and use of the Services and to any other Miva Products and/or Services on the following day. Miva is not responsible for any losses or damages resulting from any interruption or termination of the Services due to outdated or incorrect payment information.

    Miva is based in San Diego, CA. Under California law (e.g., California Business and Professions Code § 17200 for unfair business practices), a 24-hour notice period for service suspension could be deemed unreasonable, especially
    for a critical business service like an ecommerce platform. Courts often expect “reasonable notice” (typically 5-30 days) to allow the customer to cure the default.

    This change isn't lawful and it's extremely concerning to anyone who hosts a website on their platform. No opportunity to cure? They used to have a 15 day grace period to cure. One would wonder why they would be unreasonable
    in taking this away when it's best practice throughout the e-commerce industry.
    Read full review
    Pros
    Google
    • Google Docs & Google Slides are essential to our company as we are remote. Multiple people can work on the documents at one time.
    • Easy to share and store files in Google Drive.
    • Google Calendar is amazing, it integrates seamlessly with other Google products and it's our company's primary calendar tool.
    Incentivized
    Read full review
    Miva
    • The ability to quickly change the look and feel of any given page in the store. The storefront, category, product description, and all checkout pages are easily customize-able using simple HTML language.
    • With minimal effort, more sophisticated changes and behaviors of the store can be modified using MivaScript, the language Miva Merchant is built upon.
    • New features are very easy to add using a huge selection of 3rd party feature modules that typically sell for less that $100. Miva has so many features already built in, but if there is a major common feature not already in the code, it's almost a sure bet that there is a affordable and easy to install module that will meet your e-commerce business requirements.
    • Miva corporation provides a high level of free support 7 days a week and 24 hours a day.
    Read full review
    Cons
    Google
    • Record option to be there in Google meet
    • ability to share documents outside google accounts need to be looked at
    • Improvement in conversion to MS office based documents and converting those documents to googles format needs a little work.
    • Will be good to have a pdf to word converter and vice versa
    Incentivized
    Read full review
    Miva
    • The Miva admin area hasn't been the most user-friendly in the past. However, the admin in the the upcoming new Miva Merchant 9 Release has been completely revamped, is VERY user-friendly, and is formatted for desktop as well as mobile devices.
    • Some fairly standard ecommerce functionality like Gift Certificates, Coupons, Sale Prices, etc have previously required third-party modules or template customization. However, many of these features are being built into Miva Merchant upcoming releases.
    Read full review
    Likelihood to Renew
    Google
    Now that our department has used G Suite Essentials for close to 2 years, I can't imagine not using it. It has proven to be a very practical tool for sharing files / folders on a shared drive. It also makes it easy to modify and update content. It is user friendly and the interface is simple.
    Incentivized
    Read full review
    Miva
    For most clients, the MIVA Merchant platform, in combination with 3rd party plugins from ADS, Emporium Plus, eMediaSales and Sebenza, has all of the bells and whistles they need. While MIVA is lacking in a mobile friendly option and the ability to easily sell soft goods like mp3's or eBooks, these additions are coming to MIVA soon. The lack of connectivity to popular POS systems is also a negative for us. We will certainly continue to offer MIVA Merchant to clients.
    Read full review
    Usability
    Google
    It is so easy to use, very intuitive and the site looks nice. There is no hint of the old DOS days in the look and functionality. Let's be real, Google Workspace Essentials is attractive and easy on the eyes and even offers a dark mode if you want to rest your eyes a bit or are in a mood for such
    Incentivized
    Read full review
    Miva
    I won't say usability is all bad with Miva; basic product configuration isn't complicated and assigning products to categories works well. However, when you go beyond the most elementary tasks, things almost always become needlessly cumbersome and the information stored by the platform is inherently poorly organized. They've really hyped that Miva 9 released last year features a re-worked admin interface, but from our perspective they've simply given it a fresh coat of paint, made the layout passably mobile friendly, but yet still have not in a substantive way addressed the glaring deficiencies at the core of the platform itself. Adding custom admin area bookmarks is a band aid, not a proper fix.
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Miva
    I work with multiple Miva sites daily, and uptime is fantastic. Outages are rare from my experience, and any issues have generally been short and handled quickly.
    Read full review
    Support Rating
    Google
    No answers on this topic
    Miva
    I would give 10, but there were a couple of times when I was misinformed and I had to do some unnecessary work. When you have to work on every product individually and then you discover you could have done it in bulk it kind of makes you roll your eyes back. I also have an issue still with some shipping settings that no one seems to understand. But the support team is super friendly, they are trying
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Miva
    Creating the Miva store originally took a reasonable amount of time, 2-3 months, but we were unable to migrate our orders and customer accounts from the old platform. Additional refinements were required over the following 6 months to refine the functionality and features so that they worked properly for our store and fulfillment process.
    Read full review
    Alternatives Considered
    Google
    Google Workspace Essentials is more robust than Dropbox with the other features that are available. Google Workspace Essentials is very comparable to Microsoft 365, and we ultimately went with Google because at the time, it was free/priced better than MS, and now we have lots of legacy files already stored on Google servers, so a switch would be too time-consuming. We went with Google Workspace Essentials over OpenOffice because of the email features of using Google.
    Incentivized
    Read full review
    Miva
    Each player has positive features and value to add to a business. BigCommerce and Shopify have brand recognition that has lead to them being the more common choice in eCommerce. Overall, they have their place for simple B2C sites, and less complex B2B sites. Miva was the only one where we had access to not only the core of the platform, but every part of our page templates. Most platforms will give you a box to stay in, but Miva lets you define the box, and when it doesn't fit your needs, you can adjust it to bring it where it will benefit your company most. Some of the major benefits that we couldn't find on other platforms: Ability to incorporate APIs at any stage of customer journey Unlimited Custom / Complex Product Configurators and Builders Easy to understand the structure and hierarchy of pages and templates.
    Read full review
    Scalability
    Google
    No answers on this topic
    Miva
    Miva has proven to be a great solution for smaller mom-and-pop stores through large enterprise-class businesses with tens of thousands of products. Performance is just as strong on enterprise-class stores as on considerably smaller stores, and an increasing number of marketing/sales tools are continually being added to the core Miva functionality to keep up with current marketplace demands.
    Read full review
    Return on Investment
    Google
    • Our fundraising and development efforts nearly doubled 2020-2022, largely in part to the organizational tools within Google Workspace Essentials.
    • We've opened up the capacity to work more closely with contractors in a more collaborative nature because of GWE's capabilities.
    • It was integral to our brand overhaul.
    Incentivized
    Read full review
    Miva
    • Running a business in general (and this applies to e-commerce of course) involves not enough time to do too many things. Any place one can automate/streamline/ simplify some of these myriad things, you gain more time to focus on high value activities. We have found that the more we have been able to leverage Miva's capabilities (often with our own tools), the more time we can spend on marketing, sales and product development.
    Read full review
    ScreenShots