Grafana vs. LogicMonitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana
Score 8.5 out of 10
N/A
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like Graphite. It also has built-in support for cloud monitoring vendors like Amazon Cloudwatch, Microsoft Azure and SQL databases like MySQL. Grafana can combine data from many places into a single dashboard.
$0
LogicMonitor
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.N/A
Pricing
GrafanaLogicMonitor
Editions & Modules
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
Enterprise
Contact sales team
Website Monitoring
Contact sales team
Offerings
Pricing Offerings
GrafanaLogicMonitor
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Features
GrafanaLogicMonitor
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Grafana
8.0
4 Ratings
5% below category average
LogicMonitor
-
Ratings
Pixel Perfect reports7.04 Ratings00 Ratings
Customizable dashboards10.04 Ratings00 Ratings
Report Formatting Templates7.04 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Grafana
8.2
3 Ratings
4% above category average
LogicMonitor
-
Ratings
Drill-down analysis8.03 Ratings00 Ratings
Formatting capabilities8.03 Ratings00 Ratings
Integration with R or other statistical packages8.03 Ratings00 Ratings
Report sharing and collaboration9.03 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Grafana
9.2
3 Ratings
10% above category average
LogicMonitor
-
Ratings
Publish to Web9.03 Ratings00 Ratings
Publish to PDF9.03 Ratings00 Ratings
Report Versioning9.03 Ratings00 Ratings
Report Delivery Scheduling9.03 Ratings00 Ratings
Delivery to Remote Servers10.03 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Grafana
7.5
3 Ratings
9% below category average
LogicMonitor
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)7.03 Ratings00 Ratings
Location Analytics / Geographic Visualization8.03 Ratings00 Ratings
Predictive Analytics7.03 Ratings00 Ratings
Pattern Recognition and Data Mining8.01 Ratings00 Ratings
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User Ratings
GrafanaLogicMonitor
Likelihood to Recommend
10.0
(4 ratings)
8.7
(168 ratings)
Likelihood to Renew
-
(0 ratings)
6.2
(8 ratings)
Usability
-
(0 ratings)
8.3
(29 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(109 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
9.5
(15 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
7.5
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
GrafanaLogicMonitor
Likelihood to Recommend
Grafana Labs
Grafana is a one stop solution for all application monitoring needs. In our organisation, we use nodeJs. We run it using pm2. Since we didn't use Grafana it was hard for us to know if an app has stopped working unless we find it ourselves because our other app components were failing, or someone called us up and told about the situation. We were already using Grafana for monitoring our Ubuntu servers, but we hadn't had set it up for our app monitoring. Somehow we decided to monitor our nodeJs app with Grafana. It's a really good decision we made. We used Grafana nodeJs module "prom-client" for our node app which brought us relief from app failing situations. Since we have implemented Grafana for our Node app, it has helped us to monitor every health aspect of our node app. Now we have set up alerts based on heap-memory, so when heap memory goes beyond a set threshold we get notified and take the right steps ultimately saving our app from crashing and of course from losing business and reputation.
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LogicMonitor
Well Suited to: - MSPs with multiple clients - Network segmentation where a single device can't communicate to everything and collection devices are needed in each environment Not well suited for: - Management functions that would need to change settings on a device - Self contained environments with no outside network access
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Pros
Grafana Labs
  • It visualizes metrics very well coming from any well known data source.
  • It sends alerts to collaboration channels when a threshold is breeched.
  • Graphs and dashboards are portable (Graph-as-a-Code).
Read full review
LogicMonitor
  • LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
  • We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
  • LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
  • LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.
Read full review
Cons
Grafana Labs
  • Functions to customize values
  • Improved user experience
Read full review
LogicMonitor
  • While there are numerous instructional videos and documentation available online, customer support could be enhanced.
  • It would be beneficial if the graphical interface could be made more responsive through update.
  • Monitoring options should include descriptive text or explanation to help beginners understand their functions.
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Likelihood to Renew
Grafana Labs
No answers on this topic
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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Usability
Grafana Labs
No answers on this topic
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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Support Rating
Grafana Labs
No answers on this topic
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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In-Person Training
Grafana Labs
No answers on this topic
LogicMonitor
Add good training
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Online Training
Grafana Labs
No answers on this topic
LogicMonitor
The training is good but room to improve
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Implementation Rating
Grafana Labs
No answers on this topic
LogicMonitor
We were up and running on LogicMonitor within a few week. This includes the setup/configuration of about 100 assets. Implementation as smooth and had zero challenges with the LogicMonitor technology. The challenges were related to the target technologies we were adding. This will be a challenge with any monitoring platform, not just LogicMonitor
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Alternatives Considered
Grafana Labs
Grafana has a direct plugin to Icinga monitoring solution and allowed for easy configuration for us. At the time of implementation, other services did not have such an integration. As we already had a very customized and heavily introduced monitoring solution in place, we needed settings that could plug into the system quickly and efficiently. This was the case with Grafana and allowed us to have all the integrations we needed with services such as Icinga
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LogicMonitor
After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I rarely have to wait more than a few minutes. With Solarwinds I dreaded having to open a support ticket knowing that I would be lucky to exchange one email per day with the engineer on the ticket. The web portal always works and has good performance for all of our global users. Our Solarwinds platform required constant babysitting by the server team and anyone outside of the region where we had it hosted had serious performance issues. Upgrades on LogicMonitor happen in the background with no downtime. Upgrades on Solarwinds always had something go wrong that would result in partial or complete loss of the system for days while we did troubleshooting with support.
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Contract Terms and Pricing Model
Grafana Labs
No answers on this topic
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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Professional Services
Grafana Labs
No answers on this topic
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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Return on Investment
Grafana Labs
  • Helps us to keep our application and server up all time
  • Dashboards are easy to share with others
Read full review
LogicMonitor
  • definitely adds a good amount of cost to any account which is not easy to sell to SMBs
  • it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working
Read full review
ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.