Grafana vs. LogicMonitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana
Score 8.6 out of 10
N/A
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like Graphite. It also has built-in support for cloud monitoring vendors like Amazon Cloudwatch, Microsoft Azure and SQL databases like MySQL. Grafana can combine data from many places into a single dashboard.
$0
LogicMonitor
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
Pricing
GrafanaLogicMonitor
Editions & Modules
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
Enterprise
Contact sales team
Website Monitoring
Contact sales team
Offerings
Pricing Offerings
GrafanaLogicMonitor
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
GrafanaLogicMonitor
Features
GrafanaLogicMonitor
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Grafana
8.3
7 Ratings
3% above category average
LogicMonitor
-
Ratings
Pixel Perfect reports7.97 Ratings00 Ratings
Customizable dashboards8.57 Ratings00 Ratings
Report Formatting Templates8.47 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Grafana
8.0
6 Ratings
3% above category average
LogicMonitor
-
Ratings
Drill-down analysis7.96 Ratings00 Ratings
Formatting capabilities8.46 Ratings00 Ratings
Integration with R or other statistical packages7.76 Ratings00 Ratings
Report sharing and collaboration8.05 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Grafana
8.4
6 Ratings
3% above category average
LogicMonitor
-
Ratings
Publish to Web8.26 Ratings00 Ratings
Publish to PDF8.66 Ratings00 Ratings
Report Versioning8.26 Ratings00 Ratings
Report Delivery Scheduling8.46 Ratings00 Ratings
Delivery to Remote Servers8.66 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Grafana
8.6
6 Ratings
10% above category average
LogicMonitor
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.66 Ratings00 Ratings
Location Analytics / Geographic Visualization9.06 Ratings00 Ratings
Predictive Analytics8.56 Ratings00 Ratings
Pattern Recognition and Data Mining8.34 Ratings00 Ratings
IT Infrastructure Monitoring
Comparison of IT Infrastructure Monitoring features of Product A and Product B
Grafana
-
Ratings
LogicMonitor
8.8
1 Ratings
1% above category average
Network visibility00 Ratings9.01 Ratings
Multi-system monitoring00 Ratings10.01 Ratings
Performance analysis and forecasting00 Ratings8.01 Ratings
Dashboards and visualization00 Ratings8.01 Ratings
Best Alternatives
GrafanaLogicMonitor
Small Businesses
Supermetrics
Supermetrics
Score 9.7 out of 10
ConnectWise Automate
ConnectWise Automate
Score 8.4 out of 10
Medium-sized Companies
Supermetrics
Supermetrics
Score 9.7 out of 10
Icinga
Icinga
Score 8.9 out of 10
Enterprises
IBM Analytics Engine
IBM Analytics Engine
Score 7.2 out of 10
ScienceLogic SL1
ScienceLogic SL1
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GrafanaLogicMonitor
Likelihood to Recommend
9.4
(7 ratings)
9.4
(179 ratings)
Likelihood to Renew
-
(0 ratings)
6.7
(8 ratings)
Usability
9.6
(3 ratings)
8.3
(29 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.3
(109 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
9.6
(24 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
7.6
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
GrafanaLogicMonitor
Likelihood to Recommend
Grafana Labs
Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
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LogicMonitor
The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
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Pros
Grafana Labs
  • Alerting through many different medium as Slack, Email, Webhook etc
  • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
  • Log aggregation and powerful Logql to filter and view your logs
  • Microservices monitoring
  • Large number of plugins and data sources to collect your metrics from almost anywhere
Read full review
LogicMonitor
  • It shows us system issues right away so we can fix them fast.
  • It finds new devices on its own, so we do not miss anything.
  • It alerts us only when something really unusual happens.
  • Its dashboards make it easy for everyone to see system health.
  • It helps us see trends so we are ready for busy times.
Read full review
Cons
Grafana Labs
  • There are some settings which we can't configure from UI (Web Console).
  • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
  • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
Read full review
LogicMonitor
  • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
  • ARM CPU support for collectors to allow for a lighter weight appliance deployment
  • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
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Likelihood to Renew
Grafana Labs
No answers on this topic
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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Usability
Grafana Labs
It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
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LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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Support Rating
Grafana Labs
No answers on this topic
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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In-Person Training
Grafana Labs
No answers on this topic
LogicMonitor
Add good training
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Online Training
Grafana Labs
No answers on this topic
LogicMonitor
The training is good but room to improve
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Implementation Rating
Grafana Labs
No answers on this topic
LogicMonitor
I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
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Alternatives Considered
Grafana Labs
Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
Read full review
LogicMonitor
Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
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Contract Terms and Pricing Model
Grafana Labs
No answers on this topic
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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Professional Services
Grafana Labs
No answers on this topic
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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Return on Investment
Grafana Labs
  • Grafana has replaced many higher priced tools
  • The integrations are seemless with multiple backends
  • Combining graphs and dashboards from multiple data sources is a game changer
Read full review
LogicMonitor
  • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
  • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
  • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
Read full review
ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.