Item: LogicMonitor
Rating: 10
Author: Evgenii Bukhgammer

Overall Satisfaction with LogicMonitor

Use Cases and Deployment Scope

It has been a while since we started using LogicMonitor. We used to ensure that all of our company's systems operated safely. LogicMonitor is always there to keep our systems running smoothly. It alerts us at the correct moment if anything goes wrong with our systems. It also informs us if any of our systems require any upgrades. Even our non-tech team members can easily understand if the dashboard is showing system health and performance.

Pros and Cons

Pros

Smart alerts.
Easy-to-read dashboards.
It always finds the real problem fast.
Connects with our other tools easily.
It automatically finds new servers or systems we add.

Cons

Limited Alert Options.
Basic charts should be advanced.
Bettercloud support is required.

Return on Investment

Faster fixes.
Fewer annoying alerts.
Saves troubleshooting time.
Clear information for everyone.

Infrastructure

The majority of our company's 450 employees are on-site, while some work remotely or in a hybrid environment. All of those workers have a single system, but depending on their job requirements, some also have two laptops. LogicMonitor protects all systems, making it impossible to determine their exact locations.

Automation

LogicMonitor automation is outstanding, as it automatically detects new systems on our server and sets them up to protect against security threats. Therefore, we do not have to do it by hand. It lets our team spend more time on important projects instead of tedious, repetitive tasks and helps us avoid mistakes.

Implementation Rating

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

Alternatives Considered

We did not use software like LogicMonitor for the same work before, but I must say that my experience with LogicMonitor has been outstanding so far. It helps me to be free of tension. I can now concentrate on the actual work I was hired to do for my company.

Key Insights

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

Other Software Used

Asana, Atlassian Jira, Workday Human Capital Management, Miro

Likelihood to Recommend

The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.

LogicMonitor Feature Ratings

Comments

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Automation that saves time and effort.