LogicMonitor

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogicMonitor	Score 8.9 out of 10	Mid-Size Companies (51-1,000 employees)	LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.	N/A

Pricing

LogicMonitor

Editions & Modules

Enterprise: Contact sales team
Website Monitoring: Contact sales team

Offerings

Pricing Offerings
LogicMonitor
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

More Pricing Information

Pricing Info

Community Pulse
	LogicMonitor
Considered Both Products	LogicMonitor KC Kirsten Cornell Senior Communications Specialist Chose LogicMonitor Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could … Incentivized Helpful? MC Madison Crane Digital Marketing Manager Chose LogicMonitor Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an … Incentivized Helpful? Utkarsh Gaur Therapy Manager Chose LogicMonitor We evaluated Datadog, but it was primarily focused on data-related issues. So we decided to use LogicMonitor because it is excellent and offers so many more things than just data protection. It also keeps our systems safe with an advanced alert system, which is more critical … Incentivized Helpful? Stuart Carrison IT Director Chose LogicMonitor SaaS monitoring makes so much sense. Why run your monitoring inside the same environment you're trying to monitor, and how do you monitor your on prem monitoring if there's an outage affecting your own infrastructure? Whilst LogicMonitor isn't a specific point solution so … Helpful? Verified User Technician Chose LogicMonitor When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very … Incentivized Helpful? Verified User Engineer Chose LogicMonitor LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth. Incentivized Helpful? Ali Gaeta Manager of Managed Services Chose LogicMonitor SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That … Incentivized Helpful? Verified User Manager Chose LogicMonitor We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case. Incentivized Helpful? Verified User Director Chose LogicMonitor Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was … Incentivized Helpful? Verified User Engineer Chose LogicMonitor After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I … Incentivized Helpful? Verified User Professional Chose LogicMonitor None Helpful? RG Robert Grigsby Product Director Cloud & Cyber Chose LogicMonitor During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, … Helpful? Verified User Engineer Chose LogicMonitor LogicMonitor blows Site24x7 out of the water, there is no comparison. Cost going from Site24x7 to LogicMonitor was around triple, however, Site24x7, at the time had no native Palo Alto support, network backups and charged per-interface licenses. After comparing "apples to … Incentivized Helpful? Verified User Team Lead Chose LogicMonitor LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use. Helpful? Verified User Administrator Chose LogicMonitor Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to … Incentivized Helpful? CS Chris St Pierre Manager of Operations Chose LogicMonitor Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is … Incentivized Helpful? Verified User Manager Chose LogicMonitor Logic Monitor is not a near to the Solarwinds, Incentivized Helpful? Rekha Yadav Development Team Lead Chose LogicMonitor LogicMontor seems to be on top as compared to other tools in the market due to various reasons - 1. Simplified and robust architecture - remote collectors. 2. Less efforts in over all platform upgrade. Incentivized Helpful? Verified User Executive Chose LogicMonitor LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I … Incentivized Helpful? Aaron Nielson Security Systems Architect Chose LogicMonitor LogicMonitor is much easier to configure, deploy, and manage than Zabbix. Alert tuning and client configuration is clear and intuitive in LogicMonitor. Zabbix is agent based, very convoluted configuration, and is difficult to adjust tuning to minimize false positives and alert … Incentivized Helpful? AR Anand Rai Sr. Infrastructure Lead Chose LogicMonitor Solarwinds was a good tool when we were having a small amount of network devices, but once we reached to a large number of network devices, Solarwind started giving issues as it stopped respnding sometime, slowness in navigation, DB need fixes sometime etc. While the same data … Incentivized Helpful? Verified User Engineer Chose LogicMonitor Because LogicMonitor is easy to use and not as expensive as Nagios. LogicMonitor has more functions and is more intuitive to resolve the issues raised. Incentivized Helpful? BB Bruce Barnett CTO (Chief Technical Officer) Chose LogicMonitor LogicMonitor was my team's choice for functionality, look-n-feel, and overall cost. Incentivized Helpful?

Best Alternatives
	LogicMonitor
Small Businesses	Veeam ONE Score 8.5 out of 10
Medium-sized Companies	Icinga Score 8.2 out of 10
Enterprises	Foglight Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	LogicMonitor
Likelihood to Recommend	9.1 (174 ratings)
Likelihood to Renew	6.7 (8 ratings)
Usability	8.3 (29 ratings)
Availability	9.1 (1 ratings)
Performance	9.1 (1 ratings)
Support Rating	9.2 (109 ratings)
In-Person Training	8.2 (1 ratings)
Online Training	7.3 (1 ratings)
Implementation Rating	9.5 (19 ratings)
Configurability	9.1 (1 ratings)
Contract Terms and Pricing Model	7.4 (5 ratings)
Ease of integration	7.3 (1 ratings)
Product Scalability	9.1 (1 ratings)
Professional Services	7.6 (4 ratings)
Vendor post-sale	9.1 (1 ratings)
Vendor pre-sale	9.1 (1 ratings)

User Testimonials
	LogicMonitor
Likelihood to Recommend	LogicMonitor I have given it a perfect score, and I have a perfect explanation, or perhaps I should say a perfect example, for my decision. Approximately 10 days prior, one of our employees connected his USB drive to our systems. Once he did that, our system started hanging due to a virus on the pendrive, and our systems began acting differently. However, thanks to LogicMonitor, we received an alert indicating that one device was connected to our system. Our IT team and LogicMonitor resolved our issue and brought our systems back online in minutes. Incentivized KC Kirsten Cornell Senior Communications Specialist Read full review
Pros	LogicMonitor LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics. We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools. LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor. LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them. Incentivized Verified User Anonymous Read full review
Cons	LogicMonitor Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data ARM CPU support for collectors to allow for a lighter weight appliance deployment WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors Incentivized Verified User Anonymous Read full review
Likelihood to Renew	LogicMonitor This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful Incentivized AR Andrew Rigby IT Network Manager Read full review
Usability	LogicMonitor Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it. Incentivized Martin Sims Infrastructure Engineer Read full review
Support Rating	LogicMonitor The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in. Incentivized Jeremy Hutton Senior Network Engineer Read full review
In-Person Training	LogicMonitor Add good training Incentivized Idan Lerer Senior Director, US Operations Read full review
Online Training	LogicMonitor The training is good but room to improve Incentivized Idan Lerer Senior Director, US Operations Read full review
Implementation Rating	LogicMonitor When our company started implementing it, it was small and did not have a dedicated IT team, so we asked the LogicMonitor team to help us with the implementation. They came and installed it on our systems. They also trained our team and recommended hiring a few employees, especially those with specific skills, so our experience was excellent. Incentivized MC Madison Crane Digital Marketing Manager Read full review
Alternatives Considered	LogicMonitor We evaluated Datadog, but it was primarily focused on data-related issues. So we decided to use LogicMonitor because it is excellent and offers so many more things than just data protection. It also keeps our systems safe with an advanced alert system, which is more critical for us. We have been using it for the last two years. Incentivized Utkarsh Gaur Therapy Manager Read full review
Contract Terms and Pricing Model	LogicMonitor Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers Incentivized Zachary Brand Senior Director of Connected Solutions Delivery Read full review
Professional Services	LogicMonitor Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so. Incentivized Verified User Anonymous Read full review
Return on Investment	LogicMonitor We Eliminated an on-prem monitoring tool which was in excess of 25 servers A decrease in time to response from our Network Operations Center resulted in a more consistent client experience Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory Incentivized Verified User Anonymous Read full review
ScreenShots	LogicMonitor Screenshots