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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    LogicMonitor
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    LogicMonitor
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    LogicMonitor
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    The primary one was Zenoss, which wasn't available to select. LogicMonitor was far more customizable with far less hassle than Zenoss, and a lot of the hacky things we needed to do to get Zenoss to work properly and get us the data we wanted were baked into LogicMonitor as …
    Incentivized
    Chose LogicMonitor
    I was one of the members who were looking for a better application for our system security, and we tried Datadog and New Relic. Those software were very good for normal usage. New Relic was working fine until we started facing problems if any sudden system increase as it was …
    Incentivized
    Chose LogicMonitor
    I did use Dynatrace for my freelance work, as I was doing some projects on weekends for some extra income. We used to protect all of the financial information. However, LogicMonitor is used by our organization. I must say I really like LogicMonitor, as it is the best solution …
    Incentivized
    Chose LogicMonitor
    It was a fantastic product, but I used it in my previous company. After I changed jobs, I became familiar with LogicMonitor because my current employer was considering it. I must say I have not faced any issue within my career since the time I started using it, and we are happy …
    Incentivized
    Chose LogicMonitor
    We did not use software like LogicMonitor for the same work before, but I must say that my experience with LogicMonitor has been outstanding so far. It helps me to be free of tension. I can now concentrate on the actual work I was hired to do for my company.
    Incentivized
    Chose LogicMonitor
    Some teams in our company are also using New Relic, and they are pretty satisfied with it. However, I also used it for some time, and I did not find it as flexible as LogicMonitor for our needs. So, yes, I suggested that management remove New Relic, as we have a superior tool …
    Incentivized
    Chose LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could …
    Incentivized
    Chose LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an …
    Incentivized
    Chose LogicMonitor
    We evaluated Datadog, but it was primarily focused on data-related issues. So we decided to use LogicMonitor because it is excellent and offers so many more things than just data protection. It also keeps our systems safe with an advanced alert system, which is more critical …
    Incentivized
    Chose LogicMonitor
    SaaS monitoring makes so much sense. Why run your monitoring inside the same environment you're trying to monitor, and how do you monitor your on prem monitoring if there's an outage affecting your own infrastructure? Whilst LogicMonitor isn't a specific point solution so …
    Incentivized
    Chose LogicMonitor
    When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very …
    Incentivized
    Chose LogicMonitor
    LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth.
    Incentivized
    Chose LogicMonitor
    We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case.
    Incentivized
    Chose LogicMonitor
    Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was …
    Incentivized
    Chose LogicMonitor
    After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I …
    Incentivized
    Chose LogicMonitor
    None
    Incentivized
    Chose LogicMonitor
    During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions.

    The primary areas that LogicMonitor succeeded are around the simplicity of deployment, …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use.
    Incentivized
    Chose LogicMonitor
    Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to …
    Incentivized
    Chose LogicMonitor
    Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is …
    Incentivized
    Chose LogicMonitor
    Logic Monitor is not a near to the Solarwinds,
    Incentivized
    Chose LogicMonitor
    LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I …
    Incentivized
    Chose LogicMonitor
    SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    Features
    LogicMonitor
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Remote monitoring7.01 Ratings
    Best Alternatives
    LogicMonitor
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    LogicMonitor
    Likelihood to Recommend
    8.9
    (181 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    Usability
    7.3
    (31 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    Support Rating
    6.0
    (110 ratings)
    In-Person Training
    8.2
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    Configurability
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    Ease of integration
    7.3
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Professional Services
    7.6
    (4 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    LogicMonitor
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.