LogicMonitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogicMonitor
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.N/A
Pricing
LogicMonitor
Editions & Modules
Enterprise
Contact sales team
Website Monitoring
Contact sales team
Offerings
Pricing Offerings
LogicMonitor
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
LogicMonitor
Considered Both Products
LogicMonitor
Chose LogicMonitor
LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth.
Chose LogicMonitor
SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
Chose LogicMonitor
We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case.
Chose LogicMonitor
Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was …
Chose LogicMonitor
After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I …
Chose LogicMonitor
None
Chose LogicMonitor
During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions.

The primary areas that LogicMonitor succeeded are around the simplicity of deployment, …
Chose LogicMonitor
LogicMonitor blows Site24x7 out of the water, there is no comparison. Cost going from Site24x7 to LogicMonitor was around triple, however, Site24x7, at the time had no native Palo Alto support, network backups and charged per-interface licenses. After comparing "apples to …
Chose LogicMonitor
LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use.
Chose LogicMonitor
Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to …
Chose LogicMonitor
Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is …
Chose LogicMonitor
Logic Monitor is not a near to the Solarwinds,
Chose LogicMonitor
LogicMontor seems to be on top as compared to other tools in the market due to various reasons -
1. Simplified and robust architecture - remote collectors.
2. Less efforts in over all platform upgrade.
Chose LogicMonitor
LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I …
Chose LogicMonitor
LogicMonitor is much easier to configure, deploy, and manage than Zabbix. Alert tuning and client configuration is clear and intuitive in LogicMonitor. Zabbix is agent based, very convoluted configuration, and is difficult to adjust tuning to minimize false positives and alert …
Chose LogicMonitor
Solarwinds was a good tool when we were having a small amount of network devices, but once we reached to a large number of network devices, Solarwind started giving issues as it stopped respnding sometime, slowness in navigation, DB need fixes sometime etc. While the same data …
Chose LogicMonitor
Because LogicMonitor is easy to use and not as expensive as Nagios.
LogicMonitor has more functions and is more intuitive to resolve the issues raised.
Chose LogicMonitor
LogicMonitor was my team's choice for functionality, look-n-feel, and overall cost.
Chose LogicMonitor
LogicMonitor is a way easier to implement and keep it running than Zabbix due to the included SNMP template and the IA built in. The time to make it run is way faster.
Chose LogicMonitor
Auvik was much more simple to use, and the graphical representation of the network topology was very useful for networking. LogicMonitor definitely has the upper hand in the amount of information you can manage, however.
Chose LogicMonitor
LogicMonitor does config saves and netflow out-of-the-box, while other products we have evaluated did not. That is a huge advantage in my business, as we sell these two things as a service.
Chose LogicMonitor
Again, I really want to say how much I like the customization options with LogicMonitor when compared to previous solutions I've worked with. Also want to call out the fact that the deployment and configuration in new managed environments take less of our team's time to …
Chose LogicMonitor
you can monitor windows and linux servers better. Also you can monitor network hardware and non oracle products.
Chose LogicMonitor
LogicMonitor was selected due to its:

(1) reporting functionality to report on availability, performance and capacity
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User Ratings
LogicMonitor
Likelihood to Recommend
8.3
(162 ratings)
Likelihood to Renew
6.2
(8 ratings)
Usability
8.3
(29 ratings)
Availability
9.1
(1 ratings)
Performance
9.1
(1 ratings)
Support Rating
9.0
(109 ratings)
In-Person Training
8.2
(1 ratings)
Online Training
7.3
(1 ratings)
Implementation Rating
8.5
(12 ratings)
Configurability
9.1
(1 ratings)
Contract Terms and Pricing Model
7.3
(5 ratings)
Ease of integration
7.3
(1 ratings)
Product Scalability
9.1
(1 ratings)
Professional Services
7.5
(4 ratings)
Vendor post-sale
9.1
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
User Testimonials
LogicMonitor
Likelihood to Recommend
LogicMonitor
The warnings are incredibly detailed. I think it would be incredibly helpful to have a record of what happens when an outage starts and when the status changes. Also the average customer who isn't overly concerned about the data's storage location will love LogicMonitor, but security-conscious clients may find it harder to adopt due to data not held locally.
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Pros
LogicMonitor
  • LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
  • We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
  • LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
  • LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.
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Cons
LogicMonitor
  • Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
  • The network discovery and mapping capabilities are not as robust when compared to other solutions
  • While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
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Likelihood to Renew
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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Usability
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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Support Rating
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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In-Person Training
LogicMonitor
Add good training
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Online Training
LogicMonitor
The training is good but room to improve
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Implementation Rating
LogicMonitor
We found the LogicMonitor documentation and online guides to be up to date and easy to follow. During our pre-sale proof of concept phase, we learned the basics of creating import CSV files and had the bulk of our devices added the first day. After the purchase, we used the professional services to get training on the entire system and help customizing everything to meet our needs. We also made use of the available certification online training courses for our power users to get them comfortable with the system.
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Alternatives Considered
LogicMonitor
During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, scalability and to a lesser extent cost. Of the alternative products, Datadog is a better solution if your focus is on APM. However it will be harder to manage in a scaling MSP environment.
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Contract Terms and Pricing Model
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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Professional Services
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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Return on Investment
LogicMonitor
  • definitely adds a good amount of cost to any account which is not easy to sell to SMBs
  • it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working
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ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.