LogicMonitor is one of the best monitoring tool I have ever deployed.
Updated May 08, 2021
LogicMonitor is one of the best monitoring tool I have ever deployed.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogicMonitor
We deployed the LogicMonitor to our customers' big data enterprise production system, our SaaS solution, and our WW infrastructure. Our goal of deploying LogicMonitor was to consolidate all our monitor solutions to a single SaaS-based solution with a single view across all our customers' SaaS and WW infra. This allows us to be more proactive and improve the overall uptime of the systems.
- Easy to customize
- Fast UI
- Central monitoring system
- Easy to use
- Use more predictive solutions using AI and ML
- Logs
- Looks like an old UI
- Build in data sources for SQL, Microsoft
- DB monitoring
- Proactive with good uptime.
- We save hundreds of man-hours per year.
LogicMonitor was easier to customize per our needs. We could deploy it globally with some limitations we have (e.g. only one server per site can go outside the internet) and without a lot of external support.
We have hybrid infrastructure, on-prem owned by our customers, on-prem owned by our company, public cloud and private cloud. We monitor about 80 different locations and installations, with a total of about 450 servers, a mix of Windows, Linux, Ms SQL, Big Data platforms (Vertica and Hadoop).
The only maintenance you need to do is to import data sources or develop your own data sources. We didn't have any issue with the LogicMonitor back-end up-time or availability. The configuration is easy and self-exploration/customization. If you want to do advanced data sources, make sure you know how to write code, but Overall, this is an easy tool to use.
We moved from about 70 Microsoft System Center (SCOM) servers to a single central solution. We could reduce hundreds of man-hours using LogicMonitor.
Do you think LogicMonitor delivers good value for the price?
Yes
Are you happy with LogicMonitor's feature set?
Yes
Did LogicMonitor live up to sales and marketing promises?
Yes
Did implementation of LogicMonitor go as expected?
Yes
Would you buy LogicMonitor again?
Yes
Using LogicMonitor
10 - high skil
- Monitor the entire infra.
- Alert for production critical issues
- Be Proactive
- Correlation between components
- Customization
- Log - Get insights from logs
- More configuration
- Application layer monitor
Evaluating LogicMonitor and Competitors
Yes - System Center
- Product Features
- Product Usability
Nt much, this is one of the best monitoring tool I ever used
LogicMonitor Implementation
- Implemented in-house
Change management was a minor issue with the implementation
- We didn't have
LogicMonitor Training
- Online training
- in-person training
Yes, no problem
Configuring LogicMonitor
Yes - we have customized the interface extensively
Yes - we have added extensive custom code - We add a lot of data sources
LogicMonitor Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we know to do most we need
Their support is very good an help us with the deployment
Using LogicMonitor
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- To customize and create data sources
- Monitor the logs
LogicMonitor Reliability
Integrating LogicMonitor
- Our product
Very depth
- SQL DB
- Vertica DB
Not deep enoug
- API (e.g. SOAP or REST)
Scripting,
JDBC
JDBC
More built in data sources
Relationship with LogicMonitor
Upgrading LogicMonitor
Yes - Didn't feel it as a cloud system
- Consolidate into on SaaS tool
- More application layer monitor
Yes - enterprise