Likelihood to Recommend Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
Read full review It is great at getting applicants to apply. The one down side is that a majority of our applicants are applying from a mobile device so they are unable to complete the entire application process. When you send them a link to complete the rest of the application from a desktop computer, many do not have access to this. Because of this, they do not answer some of the "weed out" questions that give us insight as to what type of employee they would be.
Read full review Pros Customization of interview plans, questions, interviewer roles for multiple positions Manages efficient and timely candidate, hiring manager, and interviewer communication Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems Provides analytics and reporting to allow for data insights and process improvements Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date Read full review Automatic position posting has increased our exposure drastically as an employer. We have increased our applicant flow by over 100%. Hyrell's applicant communication features have allowed us to stay engaged with candidates during every step of the hiring process. It makes for a very professional first impression. I love that Hyrell is user-friendly. The system is incredibly easy to use. We have a high number of users throughout nine locations with varying skill levels utilizing technical applications. All of our users seemed to catch on very quickly. Read full review Cons Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday. Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL. Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now. Read full review The main issue I have with the system is that in order for a template update to take effect, it has to be re-posted (at least that's the process as I understand it.) For example, I have updated one of our existing job templates to include a new hard skill question. The template is posted in over 50 locations and in order for this update to go into effect, I have to manually re-post these positions which can be very time consuming. If there was a way to automatically update a posting with template changes it would be a huge help to our business. Read full review Likelihood to Renew we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
Read full review No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!
Read full review Usability Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
Read full review Meets all expectations for application processing. Does a great job of pushing the job ad out to multiple online job boards. Provides good email alerts. Relatively easy to use even for my supervisors who are only in the system on occasion.
Read full review Reliability and Availability I have never had an issue.
Read full review Performance Meets our expectations.
Read full review Support Rating I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Read full review I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.
Read full review In-Person Training Emily is great at explaining!
Read full review Online Training It worked well!
Read full review Implementation Rating I think we could have used more delivered functionality and less customized which now results in more maintenance
Read full review Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.
Read full review Alternatives Considered Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
Read full review Hyrell came up against ClearFit and
ZipRecruiter . ClearFit looked very strong, but ultimately its pay per posting model didn't provide enough cost certainty.
ZipRecruiter seems to be a strong player too. There was a lot of flash with
ZipRecruiter but the product didn't seem as complete where it mattered for my client. Hyrell was a good balance on feature set and provided good value. The client needed something that was easy to use so they could get up and running quickly. The Hyrell trial went well and the ramp up was very quick and easy. Hyrell's subscript plans fit my clients needs starting with the Solo plan (3 active jobs) and then quickly moving up to the Small Business plan (9 active jobs) after a few months once additional hiring managers came on-board.
Read full review Scalability Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)
Read full review Return on Investment Streamlined the hiring process and new hire time to value Increased satisfaction for hiring managers and sales account managers Allowed us to gain access to a bigger and more targeted talent pool Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts Read full review Better Qualified Applicants: The selection tools through Hyrell help us to attract the quality applicants we seek. Greater Applicant Traffic: By utilizing all of the major job boards, we see a higher number of applicants. Retention: Because of improved quality, we tend to retain more employees. This is a HUGE benefit to our Company! Read full review ScreenShots