TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about NextGen Healthcare EHR

Please fill out the form below to get in touch.

NextGen Healthcare

Connect with NextGen Healthcare

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with NextGen Healthcare so that NextGen Healthcare and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Greenhouse

    Score8.3 out of 10
    N/AGreenhouse is an ATS for companies of all sizes. Greenhouse's software supports every stage of the hiring process, from sourcing to onboarding, with the goal of empowering companies to hire top talent quickly, consistently and fairly as their business grows.N/A

    NextGen Healthcare EHR

    Score6.9 out of 10
    N/ANextGen Healthcare provides ambulatory practices of all size solutions along with dedicated support and professional services. NextGen® Enterprise EHR offers practices configurable clinical content, workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, providers’ smartphones become an extension of the EHR, saving time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient…N/A
    Pricing
    GreenhouseNextGen Healthcare EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GreenhouseNextGen Healthcare EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GreenhouseNextGen Healthcare EHR
    Considered Both Products
    Greenhouse Software Inc.
    Chose Greenhouse
    In workflow management and application tracking it score way higher than any other available resource management softwares
    Incentivized
    NextGen Healthcare
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    97 Answers
    90%
    Would buy again
    35 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    75 Answers
    90%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    95 Answers
    79%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    74%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    53 Answers
    86%
    Implementation went as expected
    25 Answers
    Features
    GreenhouseNextGen Healthcare EHR
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Greenhouse and NextGen Healthcare EHR
    Feature
    Greenhouse
    8.7
    139 Ratings
    9% above category average
    NextGen Healthcare EHR
    -
    Ratings
    Job Requisition Management9.6123 Ratings00 Ratings
    Company Website Posting9.6123 Ratings00 Ratings
    Publish to Social Media7.3109 Ratings00 Ratings
    Job Search Site Posting7.4115 Ratings00 Ratings
    Customized Application Form7.5116 Ratings00 Ratings
    Resume Management9.8129 Ratings00 Ratings
    Duplicate Candidate Prevention8.0110 Ratings00 Ratings
    Candidate Search8.0112 Ratings00 Ratings
    Applicant Tracking9.4133 Ratings00 Ratings
    Collaboration9.0126 Ratings00 Ratings
    Task Creation and Delegation9.1104 Ratings00 Ratings
    Email Templates9.5112 Ratings00 Ratings
    User Permissions9.0115 Ratings00 Ratings
    Notifications and Alerts9.5128 Ratings00 Ratings
    Reporting7.5111 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Greenhouse and NextGen Healthcare EHR
    Feature
    Greenhouse
    -
    Ratings
    NextGen Healthcare EHR
    5.7
    43 Ratings
    27% below category average
    Real-time eligibility verification00 Ratings6.538 Ratings
    Claims management00 Ratings4.537 Ratings
    Coding00 Ratings6.238 Ratings
    Patient billing00 Ratings6.234 Ratings
    Financial Reporting00 Ratings5.334 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Greenhouse and NextGen Healthcare EHR
    Feature
    Greenhouse
    -
    Ratings
    NextGen Healthcare EHR
    7.9
    32 Ratings
    3% above category average
    Rule-based scheduling00 Ratings8.01 Ratings
    Automated appointment reminders00 Ratings7.630 Ratings
    Automated patient check-in00 Ratings9.01 Ratings
    Multi-location support00 Ratings9.01 Ratings
    Calendar interface00 Ratings5.625 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Greenhouse and NextGen Healthcare EHR
    Feature
    Greenhouse
    -
    Ratings
    NextGen Healthcare EHR
    6.5
    40 Ratings
    10% below category average
    Charting / document management00 Ratings6.540 Ratings
    Templates00 Ratings6.539 Ratings
    Patient portal00 Ratings6.638 Ratings
    Mobile/tablet support00 Ratings5.431 Ratings
    Fax integration00 Ratings7.01 Ratings
    Integration with other EMR and PM systems00 Ratings9.025 Ratings
    Workflow automation00 Ratings5.01 Ratings
    Speech recognition00 Ratings7.325 Ratings
    Customization00 Ratings5.137 Ratings
    E-prescribing00 Ratings6.538 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Greenhouse and NextGen Healthcare EHR
    Feature
    Greenhouse
    -
    Ratings
    NextGen Healthcare EHR
    7.6
    41 Ratings
    9% below category average
    HIPAA compliance00 Ratings8.441 Ratings
    Role-based permission levels00 Ratings6.01 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings
    Local mode / networking failsafe00 Ratings7.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Greenhouse and NextGen Healthcare EHR
    Feature
    Greenhouse
    -
    Ratings
    NextGen Healthcare EHR
    6.8
    41 Ratings
    10% below category average
    Task tracking00 Ratings6.01 Ratings
    Specialty-specific workflows00 Ratings6.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings8.341 Ratings
    Best Alternatives
    GreenhouseNextGen Healthcare EHR
    Small Businesses
    Crelate
    Score9.1 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GreenhouseNextGen Healthcare EHR
    Likelihood to Recommend
    9.5
    (142 ratings)
    6.5
    (44 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    8.2
    (2 ratings)
    Usability
    9.1
    (60 ratings)
    5.3
    (38 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (16 ratings)
    1.8
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GreenhouseNextGen Healthcare EHR
    Likelihood to Recommend
    Greenhouse Software Inc.
    Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
    Incentivized
    Read full review
    NextGen Healthcare
    NextGen is very easy to navigate and simple to learn. The patient scheduling and calendars are very clear and the flexibility to customize the calendars is very helpful. When we are making patient appointments it is clear what times are available for each doctor and office which helps avoid mistakes since we have multiple doctors and offices.
    Incentivized
    Read full review
    Pros
    Greenhouse Software Inc.
    • Customization of interview plans, questions, interviewer roles for multiple positions
    • Manages efficient and timely candidate, hiring manager, and interviewer communication
    • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
    • Provides analytics and reporting to allow for data insights and process improvements
    • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
    Incentivized
    Read full review
    NextGen Healthcare
    • it is easy to create an appointment for a patient. The system is easy to use. It can easily show you when the next appoint is and also has pop up system alerts that the staff can view as to any special things that may need to be done before that appointment is created
    • Adding charges from an encounter is effortless, creates the claim and is sent to the clearing house and onto the payer. This process is all documented
    • one of the best features I like is that in the background is that NextGen documents every user's actions as to what is being done to the patient's chart. As a manager I can view what has happen over time with the patient's chart and easily repair what's needed
    Incentivized
    Read full review
    Cons
    Greenhouse Software Inc.
    • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
    • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
    • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
    Incentivized
    Read full review
    NextGen Healthcare
    • NextGen completely misses the mark for ASCs, especially multispecialty.
    • NextGen EHR constantly struggles with UDS reporting based on the EHR documentation.
    • NextGen EHR struggles to compete because of automation. Most practices want to be dexterous, but it's not sustainable as we look to AI and automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Greenhouse Software Inc.
    we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
    Incentivized
    Read full review
    NextGen Healthcare
    combination of feature and cost for our organization. other EHRs too costly without much added benefit. good customer support. that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all
    Incentivized
    Read full review
    Usability
    Greenhouse Software Inc.
    Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
    Incentivized
    Read full review
    NextGen Healthcare
    I gave this rating because it is truly a system that flows data extremely well within the NextGen ecosystem. Many times you will find systems that do not want to talk to each other from a data perspective, let alone from a capabilities lens. NextGen Healthcare EHR delivers on this data flow without aggregation to where you are deciding on what not to bring into the chart rather than worrying if it is in available.
    Incentivized
    Read full review
    Performance
    Greenhouse Software Inc.
    No answers on this topic
    NextGen Healthcare
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
    Incentivized
    Read full review
    Support Rating
    Greenhouse Software Inc.
    I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
    Incentivized
    Read full review
    NextGen Healthcare
    Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
    Incentivized
    Read full review
    In-Person Training
    Greenhouse Software Inc.
    No answers on this topic
    NextGen Healthcare
    Very informative training which helped me to adapt quickly to the system
    Incentivized
    Read full review
    Implementation Rating
    Greenhouse Software Inc.
    I think we could have used more delivered functionality and less customized which now results in more maintenance
    Incentivized
    Read full review
    NextGen Healthcare
    No answers on this topic
    Alternatives Considered
    Greenhouse Software Inc.
    Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
    Incentivized
    Read full review
    NextGen Healthcare
    NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
    Incentivized
    Read full review
    Return on Investment
    Greenhouse Software Inc.
    • Streamlined the hiring process and new hire time to value
    • Increased satisfaction for hiring managers and sales account managers
    • Allowed us to gain access to a bigger and more targeted talent pool
    • Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts
    Incentivized
    Read full review
    NextGen Healthcare
    • While in some cases, NextGen Healthcare EHR improves efficiency, most practices are not able to reduce staff, they usually have to actually have .5-1 more employees per physician or midlevel provider. These employee roles change and shift throughout the implementation and into the adaptation process. Those staff generally slowly transition to where they are needed next.
    Incentivized
    Read full review
    ScreenShots

    Greenhouse Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    NextGen Healthcare EHR Screenshots

    Screenshot of NGE Practice Management - a patient chartScreenshot of NextGen Healthcare's Ambient AssistScreenshot of the Patient Experience on a mobile deviceScreenshot of the Patient Experience Dashboard