Likelihood to Recommend Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
Read full review SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
Read full review Pros I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed. Adding a new policy is done within a couple of hours... for the company that has close to 400 employees. Reporting is quick and very easy to handle. All of your data can be pulled from the phone! Managing interviews and handling hiring is extremely fast. everything is being done through three clicks. Read full review Job Referrals - can easily refer others to a job posting and view the status Job Postings - can easily search for job openings and read job description and criteria Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is Read full review Cons Isn't very clear on how to load your own templates The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email Read full review Settings page can be difficult to navigate & find what you're looking for Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version. Read full review Likelihood to Renew I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
Read full review Usability I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
Read full review Reliability and Availability Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review Performance I have no complaints about performance. The system works virtually flawless.
Read full review Support Rating I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
Read full review Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
Read full review In-Person Training Quick and easy to learn.
Read full review Implementation Rating It really was a painless and easy process to switch to SmartRecruiters.
Read full review Alternatives Considered It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.
Read full review I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Read full review Scalability No explanation really, just a great product.
Read full review Return on Investment Using Harri we found that through its functions we were able to attract a large number of potential employees with skills suited to our needs. We were easily able to identify and reflect the great time gain and paperwork savings obtained by using this software. Harri allows the use of all the ATS tools present in this type of software, presenting itself as one of the most complete at a moderate cost. Read full review In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting. Read full review ScreenShots SmartRecruiters Screenshots