What users are saying about
90 Ratings
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Top Rated
5168 Ratings
90 Ratings
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Score 7.7 out of 100

Miro

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Top Rated
5168 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Project Management

    7.6

    HCL Notes

    76%

    Miro

    Feature Set Not Supported
    N/A
    HCL Notes ranks higher in 7/7 features

    Task Management

    7.0
    70%
    9 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Scheduling

    10.0
    100%
    9 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.0
    70%
    10 Ratings
    N/A
    0 Ratings

    Search

    7.0
    70%
    9 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Communication

    6.5

    HCL Notes

    65%

    Miro

    Feature Set Not Supported
    N/A
    HCL Notes ranks higher in 8/8 features

    Chat

    9.0
    90%
    10 Ratings
    N/A
    0 Ratings

    Notifications

    7.0
    70%
    10 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Surveys

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.0
    50%
    7 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    5.0
    50%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.0
    70%
    6 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.1

    HCL Notes

    61%

    Miro

    Feature Set Not Supported
    N/A
    HCL Notes ranks higher in 8/8 features

    Versioning

    3.0
    30%
    4 Ratings
    N/A
    0 Ratings

    Video files

    3.0
    30%
    5 Ratings
    N/A
    0 Ratings

    Audio files

    3.0
    30%
    5 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Access control

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Device sync

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • HCL Notes is rated higher in 6 areas: Usability, Availability, Performance, Support Rating, Online Training, Implementation Rating
    • Miro is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    8.0

    HCL Notes

    80%
    16 Ratings
    8.9

    Miro

    89%
    3560 Ratings

    Likelihood to Renew

    1.7

    HCL Notes

    17%
    5 Ratings
    8.8

    Miro

    88%
    65 Ratings

    Usability

    10.0

    HCL Notes

    100%
    1 Rating
    8.0

    Miro

    80%
    35 Ratings

    Availability

    10.0

    HCL Notes

    100%
    2 Ratings
    8.2

    Miro

    82%
    1 Rating

    Performance

    10.0

    HCL Notes

    100%
    2 Ratings
    8.2

    Miro

    82%
    1 Rating

    Support Rating

    9.0

    HCL Notes

    90%
    4 Ratings
    7.8

    Miro

    78%
    12 Ratings

    Online Training

    10.0

    HCL Notes

    100%
    1 Rating
    9.1

    Miro

    91%
    1 Rating

    Implementation Rating

    9.0

    HCL Notes

    90%
    2 Ratings
    8.5

    Miro

    85%
    2970 Ratings

    Configurability

    HCL Notes

    N/A
    0 Ratings
    2.7

    Miro

    27%
    2 Ratings

    Ease of integration

    HCL Notes

    N/A
    0 Ratings
    7.7

    Miro

    77%
    6089 Ratings

    Product Scalability

    HCL Notes

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Likelihood to Recommend

    HCL Technologies

    I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
    Read full review

    Miro

    My experience with Miro is that it tops the list of collaborative tools that are currently available out there. A few improvements based on the feedback of customers will make it the best. With the world moving to more virtual working environments, this has helped bridge a lot of conversations.
    Read full review

    Pros

    HCL Technologies

    • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
    • It has a really good enterprise-grade framework for development custom database applications
    • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
    • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
    Read full review

    Miro

    • It allows me to easily create great product boards and shape MVP´s dashboards.
    • Find it quite useful to use a color code in my notes and easily share them with stakeholders to be aligned while I can receive feedback through the comments.
    • I love the sticky notes to build the customer journey, epics, and stories titles so I can place together the whole scope of the project in just one view.
    Read full review

    Cons

    HCL Technologies

    • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
    • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
    • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
    • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
    • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
    • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
    Read full review

    Miro

    • It is hard to fill the board rapidly. In Macbook Notes, I can create structured text in a couple of seconds and manage it in a few clicks. In Miro, it will take me 1-2 sec for each text block or sticker to put my thoughts on a board and structure it.
    • The behavior of the "Text" element could be improved. It has non-standard behavior in the navigation between the lines and the creation of the new line.
    • I wish to have integration with Wrike. It is super useful for one of my main use cases: road mapping.
    Read full review

    Pricing Details

    HCL Notes

    Starting Price

    Editions & Modules

    HCL Notes editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Miro

      Starting Price

      $12 per month per user

      Editions & Modules

      Miro editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional none

        Additional Details

        CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 credit

        Pricing Info

        Likelihood to Renew

        HCL Technologies

        I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
        Read full review

        Miro

        Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
        Read full review

        Usability

        HCL Technologies

        Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
        Read full review

        Miro

        It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
        Read full review

        Reliability and Availability

        HCL Technologies

        No answers on this topic

        Miro

        I have never had a problem with the availability
        Read full review

        Performance

        HCL Technologies

        No answers on this topic

        Miro

        Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
        Read full review

        Support Rating

        HCL Technologies

        I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
        Read full review

        Miro

        I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
        Read full review

        In-Person Training

        HCL Technologies

        No answers on this topic

        Miro

        Not applicable as never had in person training
        Read full review

        Online Training

        HCL Technologies

        No answers on this topic

        Miro

        Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
        Read full review

        Implementation Rating

        HCL Technologies

        Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
        Read full review

        Miro

        The tool was flexible, and the package was pay and upgrade as we used - which was convenient to experiment with at the beginning. Integrating with Jira and teams was just clicks with readily available add-ons. Adding members and removing them were tedious, but the support team was quick in resolving any issue faced.
        Read full review

        Alternatives Considered

        HCL Technologies

        Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
        Read full review

        Miro

        We used Jira for agile working, used Kanban boards, etc. It is good for software development but not good to adapt for other types of projects. Miro is much easier to adapt, more freedom, but still easy as there are a lot of templates. Other tools like Teams are good for communication, but the whiteboard of Teams is very limited compared to Miro. And if you have documents in Teams, you do not find them. Miro is more intuitive and visual, with the map good to navigate, much better than looking in network folders or SharePoint.
        Read full review

        Scalability

        HCL Technologies

        No answers on this topic

        Miro

        The product is being used across the company and still no issues with the same.
        Read full review

        Return on Investment

        HCL Technologies

        • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
        • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
        Read full review

        Miro

        • It's great tool to show clients how the process looks like and it's easy way to track it.
        • It's a great reduction of time spend on managing as most of the things is automated.
        • Licensing process can be a little bit disappointing in case you need to add someone really quickly.
        Read full review

        Screenshots

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