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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    KNIME Analytics Platform

    Score7.8 out of 10
    N/AKNIME enables users to analyze, upskill, and scale data science without any coding. The platform that lets users blend, transform, model and visualize data, deploy and monitor analytical models, and share insights organization-wide with data apps and services.

    $0

    per month

    Pricing
    HeapKNIME Analytics Platform
    Editions & Modules
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    KNIME Community Hub Personal Plan
    $0
    KNIME Analytics Platform
    $0
    KNIME Community Hub Team Plan
    €99
    per month 3 users
    KNIME Business Hub
    From €35,000
    per year
    Offerings
    Pricing Offerings
    HeapKNIME Analytics Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.—
    More Pricing Information
    Community Pulse
    HeapKNIME Analytics Platform
    Considered Both Products
    Contentsquare
    No answer on this topic
    KNIME
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    216 Answers
    94%
    Would buy again
    16 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    149 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    215 Answers
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    117 Answers
    83%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    121 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    HeapKNIME Analytics Platform
    Platform Connectivity
    Comparison of Platform Connectivity features of Heap and KNIME Analytics Platform
    Feature
    Heap
    -
    Ratings
    KNIME Analytics Platform
    9.2
    19 Ratings
    10% above category average
    Connect to Multiple Data Sources00 Ratings9.619 Ratings
    Extend Existing Data Sources00 Ratings10.010 Ratings
    Automatic Data Format Detection00 Ratings9.119 Ratings
    MDM Integration00 Ratings7.98 Ratings
    Data Exploration
    Comparison of Data Exploration features of Heap and KNIME Analytics Platform
    Feature
    Heap
    -
    Ratings
    KNIME Analytics Platform
    8.1
    18 Ratings
    4% below category average
    Visualization00 Ratings8.018 Ratings
    Interactive Data Analysis00 Ratings8.118 Ratings
    Data Preparation
    Comparison of Data Preparation features of Heap and KNIME Analytics Platform
    Feature
    Heap
    -
    Ratings
    KNIME Analytics Platform
    8.3
    19 Ratings
    2% above category average
    Interactive Data Cleaning and Enrichment00 Ratings9.019 Ratings
    Data Transformations00 Ratings9.519 Ratings
    Data Encryption00 Ratings7.47 Ratings
    Built-in Processors00 Ratings7.48 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of Heap and KNIME Analytics Platform
    Feature
    Heap
    -
    Ratings
    KNIME Analytics Platform
    8.0
    18 Ratings
    6% below category average
    Multiple Model Development Languages and Tools00 Ratings9.517 Ratings
    Automated Machine Learning00 Ratings8.117 Ratings
    Single platform for multiple model development00 Ratings9.318 Ratings
    Self-Service Model Delivery00 Ratings5.08 Ratings
    Model Deployment
    Comparison of Model Deployment features of Heap and KNIME Analytics Platform
    Feature
    Heap
    -
    Ratings
    KNIME Analytics Platform
    7.3
    11 Ratings
    15% below category average
    Flexible Model Publishing Options00 Ratings8.611 Ratings
    Security, Governance, and Cost Controls00 Ratings5.94 Ratings
    Best Alternatives
    HeapKNIME Analytics Platform
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    RapidMiner
    Score8.9 out of 10
    Medium-sized Companies
    Gainsight PX
    Score7.6 out of 10
    Anaconda
    Score8.8 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    IBM Watson Studio
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeapKNIME Analytics Platform
    Likelihood to Recommend
    8.4
    (233 ratings)
    9.6
    (22 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    9.5
    (4 ratings)
    Usability
    9.0
    (65 ratings)
    9.0
    (3 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    9.3
    (6 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    7.0
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HeapKNIME Analytics Platform
    Likelihood to Recommend
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    KNIME
    KNIME Analytics Platform is excellent for people who are finding Excel frustrating, this can be due to errors creeping in due to manual changes or simply that there are too many calculations which causes the system to slow down and crash. This is especially true for regular reporting where a KNIME Analytics Platform workflow can pull in the most recent data, process it and provide the necessary output in one click. I find KNIME Analytics Platform especially useful when talking with audiences who are intimidated by code. KNIME Analytics Platform allows us to discuss exactly how data is processed and an analysis takes place at an abstracted level where non-technical users are happy to think and communicate which is often essential when they are subject matter experts whom you need for guidance. For experienced programmers KNIME Analytics Platform is a double-edged sword. Often programmers wish to write their own code because they are more efficient working that way and are constrained by having to think and implement work in nodes. However, those constraints forcing development in a "KNIME way" are useful when working in teams and for maintenance compared to some programmers' idiosyncratic styles.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    KNIME
    • Summarize instrument level financial data with relevant statistics
    • Map transactions from core extracts to groups of like transactions using rule engines
    • Machine learning using random forests and other techniques to analyze data and identify correlations for use in predictive models
    • Fill out sampling data from averages.
    Read full review
    Cons
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    KNIME
    • It does not have proper visualization.
    • Some other BI tools (QlikView) have much easier functions for data interaction.
    • Some other BI tools (Tableau) can be set up much faster.
    • It is not an easy tool to use for non-tech savvy staff.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    KNIME
    We are happy with Knime product and their support. Knime AP is versatile product and even can execute Python scripts if needed. It also supports R execution as well; however, it is not being used at our end
    Read full review
    Usability
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    KNIME
    KNIME Analytics Platform offers a great tradeoff between intuitiveness and simplicity of the user interface and almost limitless flexibility. There are tools that are even easier to adopt by someone new to analytics, but none that would provide the scalability of KNIME when the user skills and application complexity grows
    Incentivized
    Read full review
    Reliability and Availability
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    KNIME
    No answers on this topic
    Performance
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    KNIME
    No answers on this topic
    Support Rating
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
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    KNIME
    KNIME's HQ is in Europe, which makes it hard for US companies to get customer service in time and on time. Their customer service also takes on average 1 to 2 weeks to follow up with your request. KNIME's documentation is also helpful but it does not provide you all the answers you need some of the time.
    Incentivized
    Read full review
    Implementation Rating
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    KNIME
    KNIME Analytics Platform is easy to install on any Windows, Mac or Linux machine. The KNIME Server product that is currently being replaced by the KNIME Business Hub comes as multiple layers of software and it took us some time to set up the system right for stability. This was made harder by KNIME staff's deeper expertise in setting up the Server in Linux rather than Windows environment. The KNIME Business Hub promises to have a simpler architecture, although currently there is no visibility of a Windows version of the product.
    Incentivized
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    Alternatives Considered
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    KNIME
    Having used both the Alteryx and [KNIME Analytics] I can definitely feel the ease of using the software of Alteryx. The [KNIME Analytics] on the other hand isn't that great but is 90% of what Alteryx can do along with how much ease it can do. Having said that, the 90% functionality and UI at no cost would be enough for me to quit using Alteryx and move towards [KNIME Analytics].
    Incentivized
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    Scalability
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    KNIME
    No answers on this topic
    Return on Investment
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    KNIME
    • It is suited for data mining or machine learning work but If we're looking for advanced stat methods such as mixed effects linear/logistics models, that needs to be run through an R node.
    • Thinking of our peers with an advanced visualization techniques requirement, it is a lagging product.
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.

    KNIME Analytics Platform Screenshots

    Screenshot of the KNIME Modern UI. This is the the new user interface for the KNIME Analytics Platform that is available with improved look and feel as the default interface, from KNIME Analytics Platform version 5.1.0 release.Screenshot of the KNIME Analytics Platform user interface - the KNIME Workbench - displays the current, open workflow(s). Here is the general user interface layout — application tabs, side panel, workflow editor and node monitor.Screenshot of the KNIME user interface elements — workflow toolbar, node action bar, rename components and metanodes.Screenshot of the entry page, which is displayed by clicking the Home tab. From here users can; check out example workflows to get started, access a local workspace, or even start a new workflow by clicking the yellow plus button.Screenshot of the status of a KNIME node, which shows whether it's configured, not configured, executed, or has an error.Screenshot of the KNIME node action bar, which can be used to configure, execute, cancel, reset, and - when available - open the view.