TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Sign

    Score8.9 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Wondershare PDFelement

    Score5 out of 10
    N/APDFelement is a document management solution from Wondershare Software headquartered in China.

    $79.99

    per year per user

    Pricing
    Dropbox SignWondershare PDFelement
    Editions & Modules
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $25
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    PDFelement
    79.99USD
    per year per user
    PDFelement
    129.99USD
    one-time fee per user
    Offerings
    Pricing Offerings
    Dropbox SignWondershare PDFelement
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdditional pricing available for HelloWorks and HelloFaxFor Individuals: Yearly Plan: $79.99/user; 2-Year Plan: $109.99/user Perpetual Plan(one-time): $129.99/user For Teams: Yearly plan starts at $109/year for 1 user For Education: Yearly Plan: $47.99/user; Perpetual Plan(one-time): $99.99/user
    More Pricing Information
    Community Pulse
    Dropbox SignWondershare PDFelement
    Considered Both Products
    Dropbox
    No answer on this topic
    Wondershare Technology
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    140 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    133 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    141 Answers
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    127 Answers
    89%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Dropbox SignWondershare PDFelement
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox SignWondershare PDFelement
    Likelihood to Recommend
    9.8
    (178 ratings)
    9.1
    (55 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (124 ratings)
    8.6
    (5 ratings)
    Availability
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    7.5
    (2 ratings)
    Support Rating
    1.7
    (18 ratings)
    8.4
    (8 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    8.3
    (120 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.5
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Dropbox SignWondershare PDFelement
    Likelihood to Recommend
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    Wondershare Technology
    It's a wonderful asset to have when you lose your original Word doc, etc. so you can still edit a document (and not have to start from ground zero). That feature alone is why I bought this product and why I will continue to recommend.
    Incentivized
    Read full review
    Pros
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    Wondershare Technology
    • PDFelement provides the same powerful features as Adobe Acrobat, but the interface is easy to learn and use. The product is extremely intuitive, which saves our clients from becoming frustrated as they learn the product.
    • PDFelement Pro's ability to create fillable forms with the click of one button is one of our clients favorite features. I was impressed at how accurately PDFelement performed this task and the ease with which these fields can be edited, if needed.
    • Security is more important than ever these days and PDFelement provides the encryption and permissions to protect documents quickly and easily. I especially like the batch encrypt feature, this makes it easy to protect multiple files with the same password.
    • PDFelement makes it easy to extract the data from form fields. This is a huge plus for our clients.
    Incentivized
    Read full review
    Cons
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    Wondershare Technology
    • I wish there was a lighter program for just reviewing a document and then to transition seamlessly to an editing mode. It takes a few seconds longer to load than Preview on my Mac, and based on that frustration, I use Preview to view documents.
    • A lower price for upgrades.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    Wondershare Technology
    Excellent, easy to use product
    Incentivized
    Read full review
    Usability
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    Wondershare Technology
    I am a novice and I am using it like a pro because it is so easy to work with
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    Wondershare Technology
    No issues. Works perfect
    Incentivized
    Read full review
    Performance
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    Wondershare Technology
    There is a lot of learning. Although some of the functions you can probably pick up relatively quickly, some of them, including compressing the size or using a different language, remains a myth to me.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    Wondershare Technology
    PDFelement is always in contact with me, by email and by giving constant tips and recommendations. But what makes me give you a 10, was the outstanding support service received on July 9th by one of your support professionals Amanda, who helped me with a tariff issue, and makes me [rate] your product.
    Read full review
    Implementation Rating
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
    Read full review
    Wondershare Technology
    Just pay, download, activate and start using it
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    Wondershare Technology
    I didn't try or buy other programs, but did a good bit of research on them. I went with PDFelement because of the lower pricing, and because of the rich features I learned it had. I also appreciated the great customer service I received from reps in the community forums, which showed me they have an aim in keeping their customers happy - which is always good to have when using fairly complex technical apps.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    Wondershare Technology
    No answers on this topic
    Scalability
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    Wondershare Technology
    Super easy Word style layout and format.
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    Wondershare Technology
    • For me, it's been very important to me that my business as a pet sitter and dog walker not leave a negative footprint on the environment. To that end, it's been very important that i'm able to do as much paperwork as possible without using paper. PDFelement is wonderful at helping me meet those goals.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

    Wondershare PDFelement Screenshots

    Screenshot of AI-powered support for chatting with PDFs/summaring/proofreading/rewriting/explaining/translating the PDF file content.Screenshot of file conversion to and from PDF format in high quality.Screenshot of PDF generation, which can be done from images, Word documents, and various formats, including batch create.Screenshot of certificate-based legal signatures, and documents can be sent to bulk signers, and signatures collected and tracked from anywhere, on any device.Screenshot of text recognition, from scanned PDFs and images.Screenshot of the PDF text editor, with images, forms, and pages.