Helpjuice vs. Helpshift
Helpjuice vs. Helpshift
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
Helpshift | N/A | Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service. | $150 per month issue |
Helpjuice | Helpshift | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | Flexible Consumption-Based Pricing for Your Changing Needs. Only pay for the number of issues created each month. An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started. | ||||||||||||||
More Pricing Information |
Helpjuice | Helpshift | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpjuice | Helpshift | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | Helpshift | |
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Likelihood to Recommend | 8.5 (3 ratings) | 9.1 (4 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (2 ratings) |
Helpjuice | Helpshift | |
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Likelihood to Recommend | Helpjuice | Helpshift Inc. |
Pros | Helpjuice | Helpshift Inc. |
Cons | Helpjuice | Helpshift Inc. |
Usability | Helpjuice No answers on this topic | Helpshift Inc. |
Support Rating | Helpjuice No answers on this topic | Helpshift Inc. |
Alternatives Considered | Helpjuice | Helpshift Inc. |
Return on Investment | Helpjuice | Helpshift Inc. |
ScreenShots | Helpjuice Screenshots |