Chose Helpshift
Zendesk is used for customer communication via email and Helpshift is used for chat, they are for the same purpose but with different response times.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpshift | N/A | Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service. | $150 per month issue |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | Flexible Consumption-Based Pricing for Your Changing Needs. Only pay for the number of issues created each month. An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started. | ||||||||||
More Pricing Information |
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Considered Both Products | Helpshift |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives |
Helpshift | |
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Likelihood to Recommend | 9.1 (4 ratings) |
Usability | 9.0 (1 ratings) |
Support Rating | 9.1 (2 ratings) |
Helpshift | |
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Likelihood to Recommend | Helpshift Inc. |
Pros | Helpshift Inc. |
Cons | Helpshift Inc. |
Usability | Helpshift Inc. |
Support Rating | Helpshift Inc. |
Alternatives Considered | Helpshift Inc. |
Return on Investment | Helpshift Inc. |
ScreenShots |