Helpjuice vs. Intercom
Helpjuice vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Helpjuice | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Helpjuice | Intercom | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpjuice | Intercom | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | Intercom | |
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Likelihood to Recommend | 8.5 (3 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Helpjuice | Intercom | |
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Likelihood to Recommend | Helpjuice | Intercom |
Pros | Helpjuice | Intercom |
Cons | Helpjuice | Intercom |
Likelihood to Renew | Helpjuice No answers on this topic | Intercom |
Usability | Helpjuice No answers on this topic | Intercom |
Reliability and Availability | Helpjuice No answers on this topic | Intercom |
Performance | Helpjuice No answers on this topic | Intercom |
Support Rating | Helpjuice No answers on this topic | Intercom |
Online Training | Helpjuice No answers on this topic | Intercom |
Implementation Rating | Helpjuice No answers on this topic | Intercom |
Alternatives Considered | Helpjuice | Intercom |
Return on Investment | Helpjuice | Intercom |
ScreenShots | Helpjuice Screenshots | Intercom Screenshots |