What users are saying about
13 Ratings
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Top Rated
6809 Ratings
13 Ratings
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Score 7.3 out of 100

Slack

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Top Rated
6809 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Publishing

    8.3

    HeyOrca

    83%

    Slack

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 3/3 features

    Content planning and scheduling

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Audience targeting

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Engagement

    9.0

    HeyOrca

    90%

    Slack

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 1/1 features

    Bulk actions

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    9.2

    HeyOrca

    92%

    Slack

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 4/4 features

    Twitter

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Facebook

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    LinkedIn

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Instagram

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Account management

    8.0

    HeyOrca

    80%

    Slack

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 2/2 features

    Role-based user permissions & privileges

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Mobile access

    7.0
    70%
    6 Ratings
    N/A
    0 Ratings

    Project Management

    HeyOrca

    Feature Set Not Supported
    N/A
    8.0

    Slack

    80%
    Slack ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.7
    77%
    172 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.5
    75%
    62 Ratings

    Scheduling

    N/A
    0 Ratings
    7.6
    76%
    133 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    142 Ratings

    Mobile Access

    N/A
    0 Ratings
    9.4
    94%
    276 Ratings

    Search

    N/A
    0 Ratings
    8.5
    85%
    276 Ratings

    Visual planning tools

    N/A
    0 Ratings
    7.5
    75%
    97 Ratings

    Communication

    HeyOrca

    Feature Set Not Supported
    N/A
    8.4

    Slack

    84%
    Slack ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.7
    97%
    299 Ratings

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    296 Ratings

    Discussions

    N/A
    0 Ratings
    9.3
    93%
    290 Ratings

    Surveys

    N/A
    0 Ratings
    7.8
    78%
    168 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    7.5
    75%
    173 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    7.7
    77%
    95 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    8.5
    85%
    160 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    7.8
    78%
    108 Ratings

    File Sharing & Management

    HeyOrca

    Feature Set Not Supported
    N/A
    8.5

    Slack

    85%
    Slack ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.5
    85%
    118 Ratings

    Video files

    N/A
    0 Ratings
    8.6
    86%
    241 Ratings

    Audio files

    N/A
    0 Ratings
    8.7
    87%
    236 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.4
    84%
    194 Ratings

    Access control

    N/A
    0 Ratings
    8.3
    83%
    174 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.4
    84%
    147 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.7
    87%
    188 Ratings

    Device sync

    N/A
    0 Ratings
    8.8
    88%
    186 Ratings

    Attribute Ratings

    • HeyOrca is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    10.0

    HeyOrca

    100%
    6 Ratings
    9.2

    Slack

    92%
    299 Ratings

    Likelihood to Renew

    10.0

    HeyOrca

    100%
    1 Rating
    9.0

    Slack

    90%
    16 Ratings

    Usability

    10.0

    HeyOrca

    100%
    2 Ratings
    9.4

    Slack

    94%
    28 Ratings

    Support Rating

    10.0

    HeyOrca

    100%
    1 Rating
    7.5

    Slack

    75%
    120 Ratings

    Implementation Rating

    HeyOrca

    N/A
    0 Ratings
    10.0

    Slack

    100%
    4 Ratings

    Likelihood to Recommend

    HeyOrca

    HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
    Read full review

    Salesforce

    Slack has a lot of benefits, but you should know that it's a heavy "messenger" it's very useful in a big companies but not so much if you work in a small startups, it's much faster and easier to send messages via Whatsapp or Telegram, I was working in a startup for 2 years and it was pretty strange to have so many channels with 2-3 person in each which is quiet losing the point of slack. And now, if you are a big company that's the benefits which you will get with slack: - Option to have many channels for different topics - Option to answer to a message in a single tread which makes a whole feed lean and if you want to see and read what goes on you can just enter to the tread - Option to integrate different services like Google Azure or other small 3rd parties - Option to make a calls/group calls
    Read full review

    Pros

    HeyOrca

    • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
    • Provides a one-stop option for multiple client and platform content to live.
    • Great customer service and extremely responsive help center.
    • Easy to use and learn interface.
    Read full review

    Salesforce

    • Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
    • Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
    • Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work
    Read full review

    Cons

    HeyOrca

    • We had some issues with the timing of posts and posts not going out when they updated their platform recently.
    • Missing out on posting directly to Instagram (we have to use another platform for this).
    • Doesn't support Instagram stories, so we have to denote which ones are for Instagram stories and which ones are for Instagram newsfeed.
    Read full review

    Salesforce

    • I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
    • Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
    • A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.
    Read full review

    Pricing Details

    HeyOrca

    Starting Price

    $99 Per Calendar per month

    Editions & Modules

    HeyOrca editions and modules pricing
    EditionModules
    Annual Price$99.001

    Footnotes

    1. Per Calendar per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

    Slack

    Starting Price

    $8 Per User Per Month

    Editions & Modules

    Slack editions and modules pricing
    EditionModules
    Standard$8.001
    Plus$15.002

    Footnotes

    1. Per User Per Month
    2. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    HeyOrca

    We decided today that we were renewing our use
    Read full review

    Salesforce

    As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
    Read full review

    Usability

    HeyOrca

    Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
    Read full review

    Salesforce

    As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
    Read full review

    Support Rating

    HeyOrca

    Support is really helpful and always giving their best to assist us.
    Read full review

    Salesforce

    I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
    Read full review

    Implementation Rating

    HeyOrca

    No answers on this topic

    Salesforce

    It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
    Read full review

    Alternatives Considered

    HeyOrca

    HeyOrca is definitely more for the agency level than Hootsuite. Hootsuite is fairly limited, even at its larger plans. HeyOrca is geared towards agencies, and that is definitely clear in the interface and arrangement. Hootsuite sure seems like more of a consumer product than a B2B product in my opinion.
    Read full review

    Salesforce

    Slack is a faster tool for communication since everything is in-app. It syncs with all my devices, so I don't miss anything. Other platforms redirect, which slows down its performance. The accessibility of slack works for everyone in the community. Circle Community Platform is still underdeveloped and does not have an Android option; Microsoft Teams is not friendly on iPhones.
    Read full review

    Return on Investment

    HeyOrca

    • Sustains our clients due to its layout and user-friendliness
    • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
    Read full review

    Salesforce

    • It has saved us a lot of time that would have been spent sending emails back and forth.
    • Search option adds accountability to our team conversations.
    • Integrations with Google Drive and Gmail are another great time saver.
    • Sharing files allows us to collaborate faster and better.
    Read full review

    Screenshots

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