Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HighLevel
Score 8.6 out of 10
N/A
HighLevel is an all-in-one white-label marketing platform for digital agencies boasting CRM, Email, 2-way SMS, Funnel Builder, web page / landing page designer or online calendar builder, etc., from the company of the same name in Eugene.
$97
per month
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month
Pricing
HighLevelPipedrive
Editions & Modules
Starter
$97
per month
Unlimited
$297
per month
SaaS Pro
$497
per month
Essential
$14
per month (billed annually)
Advanced
$29
per month (billed annually)
Professional
$49
per month (billed annually)
Power
$64
per month (billed annually)
Enterprise
$99
per month (billed annually)
Offerings
Pricing Offerings
HighLevelPipedrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
HighLevelPipedrive
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HighLevelPipedrive
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
HighLevel
7.7
3 Ratings
3% above category average
Pipedrive
-
Ratings
WYSIWYG email editor8.83 Ratings00 Ratings
Dynamic content6.93 Ratings00 Ratings
Ability to test dynamic content6.93 Ratings00 Ratings
Landing pages7.03 Ratings00 Ratings
A/B testing7.93 Ratings00 Ratings
Mobile optimization7.83 Ratings00 Ratings
Email deliverability reporting7.73 Ratings00 Ratings
List management7.83 Ratings00 Ratings
Triggered drip sequences8.33 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
HighLevel
6.8
3 Ratings
2% below category average
Pipedrive
-
Ratings
Lead nurturing automation7.53 Ratings00 Ratings
Lead scoring and grading7.03 Ratings00 Ratings
Data quality management7.03 Ratings00 Ratings
Automated sales alerts and tasks6.53 Ratings00 Ratings
Lead segmentation and distribution6.01 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
HighLevel
7.3
3 Ratings
12% below category average
Pipedrive
-
Ratings
Calendaring7.93 Ratings00 Ratings
Event/webinar marketing6.83 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
HighLevel
6.4
3 Ratings
6% below category average
Pipedrive
-
Ratings
Social sharing and campaigns6.43 Ratings00 Ratings
Social profile integration6.43 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
HighLevel
7.3
3 Ratings
4% above category average
Pipedrive
-
Ratings
Dashboards7.33 Ratings00 Ratings
Standard reports7.73 Ratings00 Ratings
Custom reports6.93 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HighLevel
6.9
3 Ratings
4% above category average
Pipedrive
-
Ratings
API7.43 Ratings00 Ratings
Role-based workflow & approvals7.73 Ratings00 Ratings
Customizability7.03 Ratings00 Ratings
Integration with Salesforce.com6.43 Ratings00 Ratings
Integration with Microsoft Dynamics CRM6.43 Ratings00 Ratings
Integration with SugarCRM6.33 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
6.7
61 Ratings
13% below category average
Customer data management / contact management00 Ratings7.517 Ratings
Workflow management00 Ratings6.014 Ratings
Territory management00 Ratings6.09 Ratings
Opportunity management00 Ratings8.159 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.557 Ratings
Contract management00 Ratings5.010 Ratings
Quote & order management00 Ratings5.08 Ratings
Interaction tracking00 Ratings8.014 Ratings
Channel / partner relationship management00 Ratings7.011 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
2.9
7 Ratings
88% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
6.6
42 Ratings
14% below category average
Lead management00 Ratings6.242 Ratings
Email marketing00 Ratings7.06 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
6.4
60 Ratings
17% below category average
Task management00 Ratings8.157 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings7.156 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
7.3
62 Ratings
4% below category average
Forecasting00 Ratings6.513 Ratings
Pipeline visualization00 Ratings8.562 Ratings
Customizable reports00 Ratings7.010 Ratings
Customization
Comparison of Customization features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
5.2
58 Ratings
36% below category average
Custom fields00 Ratings6.158 Ratings
Custom objects00 Ratings6.648 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings7.141 Ratings
Security
Comparison of Security features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
6.2
56 Ratings
29% below category average
Single sign-on capability00 Ratings6.112 Ratings
Role-based user permissions00 Ratings6.254 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
1.1
5 Ratings
147% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
3.6
7 Ratings
67% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
HighLevel
-
Ratings
Pipedrive
8.0
55 Ratings
8% above category average
Mobile access00 Ratings8.055 Ratings
Best Alternatives
HighLevelPipedrive
Small Businesses
Thryv
Thryv
Score 8.6 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HighLevelPipedrive
Likelihood to Recommend
8.5
(3 ratings)
7.6
(65 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(3 ratings)
Usability
7.0
(1 ratings)
9.4
(18 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
HighLevelPipedrive
Likelihood to Recommend
HighLevel
HighLevel is a great "all round" system for managing marketing campaign, for both your own business and for the campaigns of clients. It has all the tools you need to build and run campaigns successfully. It is less well suited for specialized services, such as building landing pages and the the fast load of those pages.
Read full review
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Pros
HighLevel
  • All-in-one
  • Intuitive
  • Cost-effective, especially for a small business
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
HighLevel
  • Enhanced Collaboration Features
  • Integration Challenges
  • Limited Customization
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
HighLevel
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
HighLevel
HighLevel is a great tool, and is a real "all rounder" that helps agencies keep costs down and profits high. It really does serve the majority of marketing agency needs, but it does fall down slightly on some specialist areas, where a dedicated CRM would be best for example. It can be a little tricky to use and buggy, which does cause some frustration sometimes.
Read full review
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Support Rating
HighLevel
No answers on this topic
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
HighLevel
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
HighLevel
HighLevel is all-in-one, so varying functions of the aforementioned tools are all covered by HighLevel, albeit not as robust as each of them when stacked against their features and functions. But since small businesses usually would not have that deep need, HighLevel is the cost-effective solution that puts everything in one place.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
HighLevel
  • We have run many profitable ad campaigns on HighLevel
  • SMS blasts work great
  • Managing all clients campaigns under one account
Read full review
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
ScreenShots

Pipedrive Screenshots

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