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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HireRight

    Score8 out of 10
    N/AHireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A

    Spark Hire

    Score10 out of 10
    N/ASpark Hire is a video interviewing platform. Some key features include: One-Way Interview, Live Interview, Collaboration and Shared Interview.N/A
    Pricing
    HireRightSpark Hire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HireRightSpark Hire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HireRightSpark Hire
    Considered Both Products
    HireRight, LLC
    No answer on this topic
    Spark Hire
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    13 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    User Ratings
    HireRightSpark Hire
    Likelihood to Recommend
    8.3
    (32 ratings)
    9.1
    (6 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.8
    (7 ratings)
    9.8
    (3 ratings)
    User Testimonials
    HireRightSpark Hire
    Likelihood to Recommend
    HireRight, LLC
    HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
    Incentivized
    Read full review
    Spark Hire
    Spark Hire is well suited for the growing organization which hiring managers are always on the move. The chance of physically having an interview is less and even candidate sorting & tracking is tough. In this situation, Spark Hire is the best fit. In addition to this, when you need someone very special for a role this application will come to your help. It will ensure the best candidate is recruited as it will go under the multi layer assessment.
    Incentivized
    Read full review
    Pros
    HireRight, LLC
    • Customer service is very useful and we get a swift response from them.
    • It is integrated with our workflow so its easy to set up.
    • It creates a record of each employee in the system which makes it simple to store data safely.
    Incentivized
    Read full review
    Spark Hire
    • The user interface is clear and concise and not distracting. This is a pro because it allows you to focus on the interviewee and what they are saying.
    • It is easy to access interviews, watch, rewatch, etc. The entire process is just so convenient.
    Incentivized
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    Cons
    HireRight, LLC
    • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
    • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
    • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
    Read full review
    Spark Hire
    • We'd like more control over certain functionalities within our APS integration.
    • We'd like more control over what actual communications are sent to our candidates.
    • We would like the ability to set a different expiration date for an interview when using our APS - right now our only choices are 7 days and 14 days.
    Incentivized
    Read full review
    Likelihood to Renew
    HireRight, LLC
    There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
    Incentivized
    Read full review
    Spark Hire
    No answers on this topic
    Usability
    HireRight, LLC
    Always room for improvement that could make the platform a lot more user friendly and easier to navigate
    Incentivized
    Read full review
    Spark Hire
    Spark Hire is easy to use for both us and the candidate/interviewee. There is not a huge learning curve to being able to implement the program. Additionally, our clients (who are given access to the interviews) don't find it difficult to use, and our candidates have very few problems when recording their video interviews
    Incentivized
    Read full review
    Support Rating
    HireRight, LLC
    I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
    Incentivized
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    Spark Hire
    I have not used the support that much with Spark Hire but it seems that there are a lot of features available for support and different resources that are provided on Spark Hire's website. For the most part, the system is very user-friendly and it's easy to navigate and figure out things on your own.
    Incentivized
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    Alternatives Considered
    HireRight, LLC
    I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
    Incentivized
    Read full review
    Spark Hire
    I can't remember the names of the other companies I reviewed but I chose Spark Hire because I could purchase the service on a monthly basis. This is an important feature for us since we're a small business.
    Incentivized
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    Return on Investment
    HireRight, LLC
    • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
    Incentivized
    Read full review
    Spark Hire
    • Best candidate selection over the years
    • Better employee retention rate
    • Improvement in business output
    • Better drive for results among the employees
    Incentivized
    Read full review
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