What users are saying about
11 Ratings
65 Ratings
11 Ratings
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Score 6.9 out of 100
65 Ratings
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Score 7 out of 100

Feature Set Ratings

    Incident and problem management

    2.3

    Hiver

    23%

    Odoo

    Feature Set Not Supported
    N/A
    Hiver ranks higher in 3/3 features

    Organize and prioritize service tickets

    1.6
    16%
    3 Ratings
    N/A
    0 Ratings

    Ticket creation and submission

    2.6
    26%
    3 Ratings
    N/A
    0 Ratings

    Ticket response

    2.6
    26%
    3 Ratings
    N/A
    0 Ratings

    Multi-Channel Help

    3.5

    Hiver

    35%

    Odoo

    Feature Set Not Supported
    N/A
    Hiver ranks higher in 1/1 features

    Email support

    3.5
    35%
    3 Ratings
    N/A
    0 Ratings

    Payroll Management

    Hiver

    Feature Set Not Supported
    N/A
    3.6

    Odoo

    36%
    Odoo ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    3.7
    37%
    8 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    3.3
    33%
    8 Ratings

    Direct deposit files

    N/A
    0 Ratings
    3.5
    35%
    8 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    3.7
    37%
    8 Ratings

    Reimbursement management

    N/A
    0 Ratings
    3.7
    37%
    8 Ratings

    Customization

    Hiver

    Feature Set Not Supported
    N/A
    2.3

    Odoo

    23%
    Odoo ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    2.5
    25%
    7 Ratings

    Plug-ins

    N/A
    0 Ratings
    2.1
    21%
    8 Ratings

    Security

    Hiver

    Feature Set Not Supported
    N/A
    3.2

    Odoo

    32%
    Odoo ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    3.1
    31%
    9 Ratings

    Reporting & Analytics

    Hiver

    Feature Set Not Supported
    N/A
    3.1

    Odoo

    31%
    Odoo ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    3.3
    33%
    8 Ratings

    Standard reports

    N/A
    0 Ratings
    3.5
    35%
    8 Ratings

    Custom reports

    N/A
    0 Ratings
    2.4
    24%
    7 Ratings

    General Ledger and Configurable Accounting

    Hiver

    Feature Set Not Supported
    N/A
    2.9

    Odoo

    29%
    Odoo ranks higher in 11/11 features

    Accounts payable

    N/A
    0 Ratings
    3.5
    35%
    9 Ratings

    Accounts receivable

    N/A
    0 Ratings
    3.5
    35%
    9 Ratings

    Global Financial Support

    N/A
    0 Ratings
    2.9
    29%
    9 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    2.8
    28%
    9 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    2.8
    28%
    9 Ratings

    Localizations

    N/A
    0 Ratings
    2.7
    27%
    8 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    2.1
    21%
    8 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    3.2
    32%
    9 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Standardized Processes

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Inventory Management

    Hiver

    Feature Set Not Supported
    N/A
    3.0

    Odoo

    30%
    Odoo ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    2.8
    28%
    10 Ratings

    Automatic reordering

    N/A
    0 Ratings
    2.1
    21%
    9 Ratings

    Location management

    N/A
    0 Ratings
    3.5
    35%
    9 Ratings

    Manufacturing module

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Order Management

    Hiver

    Feature Set Not Supported
    N/A
    3.1

    Odoo

    31%
    Odoo ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    3.2
    32%
    9 Ratings

    Order entry

    N/A
    0 Ratings
    3.6
    36%
    9 Ratings

    Credit card processing

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    3.1
    31%
    9 Ratings

    Order Orchestration

    N/A
    0 Ratings
    3.5
    35%
    8 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    2.9
    29%
    7 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    2.9
    29%
    7 Ratings

    Subledger and Financial Process

    Hiver

    Feature Set Not Supported
    N/A
    2.8

    Odoo

    28%
    Odoo ranks higher in 14/14 features

    Automated Invoice Processing

    N/A
    0 Ratings
    4.1
    41%
    8 Ratings

    Shared Services Payments

    N/A
    0 Ratings
    2.4
    24%
    8 Ratings

    Billings Management

    N/A
    0 Ratings
    3.2
    32%
    9 Ratings

    Customer Receipt Applications

    N/A
    0 Ratings
    2.9
    29%
    9 Ratings

    Customer Collections

    N/A
    0 Ratings
    3.1
    31%
    9 Ratings

    Revenue Recognition

    N/A
    0 Ratings
    3.1
    31%
    9 Ratings

    Cash Management

    N/A
    0 Ratings
    3.1
    31%
    8 Ratings

    Asset Management

    N/A
    0 Ratings
    2.5
    25%
    7 Ratings

    Travel & Expense Management

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Budgetary Control & Encumbrance Accounting

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Period Close

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Transactions Tax

    N/A
    0 Ratings
    2.5
    25%
    7 Ratings

    Subledger Reconciliations

    N/A
    0 Ratings
    2.5
    25%
    7 Ratings

    3rd Party Accounting Systems

    N/A
    0 Ratings
    2.2
    22%
    6 Ratings

    Project Financial Management

    Hiver

    Feature Set Not Supported
    N/A
    2.7

    Odoo

    27%
    Odoo ranks higher in 12/12 features

    Budgeting and Forecasting

    N/A
    0 Ratings
    2.2
    22%
    7 Ratings

    Project Costing

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Cost Capture

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Capital Project Management

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Customer Invoicing

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Customer Contract Compliance

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Project Revenue Recognition

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Project Financial Performance Analysis

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Project Financials Dashboard

    N/A
    0 Ratings
    3.9
    39%
    7 Ratings

    Real-time Financial Reporting

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Embedded Business Intelligence

    N/A
    0 Ratings
    2.6
    26%
    6 Ratings

    Project Planning Collaboration

    N/A
    0 Ratings
    2.6
    26%
    6 Ratings

    Project Execution Management

    Hiver

    Feature Set Not Supported
    N/A
    3.3

    Odoo

    33%
    Odoo ranks higher in 15/15 features

    Project Planning and Scheduling

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Project Manager Dashboard

    N/A
    0 Ratings
    2.7
    27%
    7 Ratings

    Resource Manager Dashboard

    N/A
    0 Ratings
    3.7
    37%
    6 Ratings

    Task Insight for Project Managers

    N/A
    0 Ratings
    3.7
    37%
    6 Ratings

    Project Manager Mobile Functionality

    N/A
    0 Ratings
    3.7
    37%
    6 Ratings

    Team Member Task Collaboration

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Team Member Mobile Functionality

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Project Candidate Search

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Project Candidate Comparison and Analysis

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Talent Profiles

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Real-Time Project Reporting

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Absence Management

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Product Lifecycle Management

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Grants Management

    Hiver

    Feature Set Not Supported
    N/A
    2.9

    Odoo

    29%
    Odoo ranks higher in 4/4 features

    Award Lifecycle Management

    N/A
    0 Ratings
    3.4
    34%
    6 Ratings

    Spending Control

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Indirect Cost Management

    N/A
    0 Ratings
    2.5
    25%
    7 Ratings

    Billing

    N/A
    0 Ratings
    2.4
    24%
    6 Ratings

    Procurement

    Hiver

    Feature Set Not Supported
    N/A
    7.0

    Odoo

    70%
    Odoo ranks higher in 19/19 features

    Sourcing Team Collaboration

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Sourcing Analysis

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Bids Analyzed and Compared

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Catalog Shopping E-Commerce for Employees

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Contract Authoring

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Contract Compliance Management

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Contract History

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Contract Renewal Automation

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Contract Repository

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Contract Standardization and Enforcement

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Electronic Signatures

    N/A
    0 Ratings
    3.7
    37%
    6 Ratings

    Invoice Automated Matching

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Purchasing Risk and Compliance Management

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Requisitions-to-Purchase Orders Integrated

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Spend Compliance Management

    N/A
    0 Ratings
    7.0
    70%
    5 Ratings

    Supplier Assessment

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Supplier Communication and Collaboration

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Supplier Management

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Supplier Portal

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Risk Management

    Hiver

    Feature Set Not Supported
    N/A
    7.6

    Odoo

    76%
    Odoo ranks higher in 9/9 features

    Risk Repository

    N/A
    0 Ratings
    7.1
    71%
    3 Ratings

    Control Management

    N/A
    0 Ratings
    7.1
    71%
    3 Ratings

    Control Mapping

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Control Efficiency Assessments

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Automated Control Assessments

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Assessment Capture

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Issue Detection

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Automatic Notification

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Remediation and Certification

    N/A
    0 Ratings
    7.1
    71%
    3 Ratings

    Logistics

    Hiver

    Feature Set Not Supported
    N/A
    6.7

    Odoo

    67%
    Odoo ranks higher in 13/13 features

    Transportation Planning and Optimization

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Transportation Sourcing Management

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Transportation Process Integration

    N/A
    0 Ratings
    3.6
    36%
    4 Ratings

    Transportation Execution Management

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Freight Payment Automation

    N/A
    0 Ratings
    3.6
    36%
    3 Ratings

    Trade Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Trade Regulatory Compliance Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Customs Entry Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Customs Document Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Customs Document Collaboration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Fulfillment Management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Inventory Visibility

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Warehouse Workforce Management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Manufacturing

    Hiver

    Feature Set Not Supported
    N/A
    7.7

    Odoo

    77%
    Odoo ranks higher in 9/9 features

    Production Process Design

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Supply Chain Business Flows

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Production Management

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Contracted Manufacturing Management

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Configuration Management

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Work Definition

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Work Execution

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Advanced Fulfillment

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Manufacturing Costs

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Supply Chain

    Hiver

    Feature Set Not Supported
    N/A
    5.2

    Odoo

    52%
    Odoo ranks higher in 4/4 features

    Forecasting

    N/A
    0 Ratings
    3.3
    33%
    5 Ratings

    Inventory Planning

    N/A
    0 Ratings
    3.3
    33%
    5 Ratings

    Multi-tier Supply Chain Planning

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Performance Monitoring

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Product Lifecycle Management

    Hiver

    Feature Set Not Supported
    N/A
    7.0

    Odoo

    70%
    Odoo ranks higher in 7/7 features

    Ideation Management

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Requirements Management

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Proposal Management

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Innovation Portfolio Management

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Product Master Data Management

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Vendor Portal

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Project Portfolio Management

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Attribute Ratings

    • Hiver is rated higher in 2 areas: Usability, Support Rating
    • Odoo is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    1.7

    Hiver

    17%
    3 Ratings
    2.9

    Odoo

    29%
    13 Ratings

    Likelihood to Renew

    Hiver

    N/A
    0 Ratings
    1.0

    Odoo

    10%
    1 Rating

    Usability

    3.0

    Hiver

    30%
    1 Rating
    2.8

    Odoo

    28%
    6 Ratings

    Support Rating

    4.0

    Hiver

    40%
    1 Rating
    2.3

    Odoo

    23%
    6 Ratings

    Likelihood to Recommend

    Hiver

    Any work environment where more than one team member is able to address certain customer requests. We used to use Groups, but then it was confusing as to whether or not someone responded, and we needed more transparency between team members. Another example is a person emailing with a billing question. We used to reply and add the billing department's email address or forward the email to billing, but with Hiver, simply assigning it to the billing HIVER Inbox allows anyone to reply directly to the customer without the issue of either the customer or team member remembering to reply all or accidentally replying only to the team member forwarding the email.
    Read full review

    Odoo

    The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
    Read full review

    Pros

    Hiver

    • It's easy to set up, and manage ongoing.
    • The customer service and support is amazing- I get check ins, quick responses to enquiries and extras from time to time.
    • It knows what it's doing- it's here to take the issue of gmail not being the best when it comes to shared inboxes and it has provided the perfect solution!
    Read full review

    Odoo

    • Ignore requests for support
    • continue to collect money from users through micro-charges; apps, supports, etc.
    • Offer no support when they do finally respond, saying that it's the app developer's duty.
    • Creates a system that forces people that are good with software systems to pay for support
    Read full review

    Cons

    Hiver

    • There is currently no way to create a support ticket unless related to an email already received. It would be extremely beneficial to be able to take a call and create a support ticket within HIVER based on the call in the same manner that we can create a ticket from an inbound email.
    Read full review

    Odoo

    • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
    • Enterprise version is as expensive as other ERP in the market.
    • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
    Read full review

    Pricing Details

    Hiver

    Starting Price

    $14 /user/month

    Editions & Modules

    Hiver editions and modules pricing
    EditionModules
    PLUS PLAN$14.001
    PREMIUM PLAN$22.002
    ENTERPRISE PLAN$34.003

    Footnotes

    1. /user/month
    2. /user/month
    3. /user/month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Odoo

    Starting Price

    $0 per year

    Editions & Modules

    Odoo editions and modules pricing
    EditionModules
    Basic$3,060.001
    Standard$5,950.002
    Pro$21,250.003

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $20

    Additional Details

    New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

    Usability

    Hiver

    Easy to use
    Read full review

    Odoo

    I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
    Read full review

    Support Rating

    Hiver

    Support is there, can be slow at times.
    Read full review

    Odoo

    Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
    Read full review

    Alternatives Considered

    Hiver

    Hiver was the only option we looked at. There didn't appear to be many alternatives in the market
    Read full review

    Odoo

    we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no accounts want to have ANYTHING to do with this below-average product - they only want to use PROPER accounting systems that work - strangely? WE SHOULD NEVER have chosen Odoo unfortunately. It will take us a long time to try to recover the money spent and obviously we will NEVER get the lost time and efforts invested back.....!
    Read full review

    Return on Investment

    Hiver

    • Hiver has increased the efficiency by which we address emailed questions and concerns.
    • Hiver increases transparency between team members.
    • Information pertinent to one or more team members is searchable by all applicable team members making it easier to research a situation that otherwise could have been stored in details across separate member email histories.
    Read full review

    Odoo

    • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
    • Improved functionality and UI of the sales and logistics related processes in the company.
    Read full review

    Screenshots

    Add comparison