What users are saying about
13 Ratings
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Score 7.2 out of 100
9 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Honey

If you are buying online, Honey may be able to save you money. By using it as a Chrome extension, this can happen automatically. In recent months some new coupon searching services have arrived (Capital One), but to me, Honey is the "gold standard" by which others are compared.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Honey
5.7
Verint Community (Telligent)
Task Management
Honey
8.0
Verint Community (Telligent)
Gantt Charts
Honey
1.0
Verint Community (Telligent)
Scheduling
Honey
8.0
Verint Community (Telligent)
Workflow Automation
Honey
5.0
Verint Community (Telligent)
Mobile Access
Honey
5.0
Verint Community (Telligent)
Search
Honey
5.0
Verint Community (Telligent)
Visual planning tools
Honey
8.0
Verint Community (Telligent)

Communication

Honey
7.3
Verint Community (Telligent)
Chat
Honey
7.0
Verint Community (Telligent)
Notifications
Honey
8.0
Verint Community (Telligent)
Discussions
Honey
7.0
Verint Community (Telligent)
Surveys
Honey
2.0
Verint Community (Telligent)
Internal knowledgebase
Honey
7.0
Verint Community (Telligent)
Integrates with GoToMeeting
Honey
9.0
Verint Community (Telligent)
Integrates with Gmail and Google Hangouts
Honey
9.0
Verint Community (Telligent)
Integrates with Outlook
Honey
9.0
Verint Community (Telligent)

File Sharing & Management

Honey
7.9
Verint Community (Telligent)
Versioning
Honey
3.0
Verint Community (Telligent)
Video files
Honey
9.0
Verint Community (Telligent)
Audio files
Honey
9.0
Verint Community (Telligent)
Document collaboration
Honey
6.0
Verint Community (Telligent)
Access control
Honey
10.0
Verint Community (Telligent)
Advanced security features
Honey
8.0
Verint Community (Telligent)
Integrates with Google Drive
Honey
9.0
Verint Community (Telligent)
Device sync
Honey
9.0
Verint Community (Telligent)

Pros

Honey

  • File sharing: This is our main reason for using Honey.
  • Integrations: Honey works seamlessly with all of our other apps and programs.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Intuitive interface that has been well received by a wide range of employees.
  • Ridiculously impressive moderation tools that have allowed a small community team to scale.
  • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
  • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
  • Out of the box interface is excellent and requires little customization to get going.
Anonymous | TrustRadius Reviewer

Cons

Honey

  • I don't like when it doesn't have any discounts for me, but then another company offers something like credit points through Honey.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
  • Slack integration would be ideal.
  • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Honey

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Amy Hicks | TrustRadius Reviewer

Usability

Honey

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Lisa Allison | TrustRadius Reviewer

Support Rating

Honey

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
JJ Janikis | TrustRadius Reviewer

Alternatives Considered

Honey

Honey is still the gold standard for my money. The others are good, but when compared to Honey - they just don't stack up. Honey continues to innovate so I anticipate they will remain best in class. I'm certain others will be introduced in the near future.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
Anonymous | TrustRadius Reviewer

Return on Investment

Honey

  • Pos: Honey’s file sharing capabilities had an overall positive impact on our business objectives.
  • Pos: Honey allowed us to make an impact outside of the work place by helping us to create a more efficient work environment through its effective integration capabilities.
  • Neg: Honey didn’t have the ROI we were ultimately hoping for, which is why I believe Honey would be best suited for larger organizations.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Helps us capture information better and share widely.
  • Accelerate best practices.
  • Increases find ability of information and people.
  • Saves time.
  • Reduces support costs.
  • Helps us reach out strategic objectives & maintain competitive advantage.
Anonymous | TrustRadius Reviewer

Pricing Details

Honey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Verint Community (Telligent)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Honey
7.0
Verint Community (Telligent)
8.8

Likelihood to Renew

Honey
Verint Community (Telligent)
10.0

Usability

Honey
Verint Community (Telligent)
8.7

Support Rating

Honey
Verint Community (Telligent)
8.3

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