What users are saying about
16 Ratings
23 Ratings
16 Ratings
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Score 9.4 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Tiffany Waddell Tate | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

HoneyBook
8.8
Vtiger
7.7
Customer data management / contact management
HoneyBook
8.1
Vtiger
8.4
Workflow management
HoneyBook
8.0
Vtiger
6.8
Opportunity management
HoneyBook
9.0
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
HoneyBook
9.1
Vtiger
7.6
Contract management
HoneyBook
10.0
Vtiger
7.2
Quote & order management
HoneyBook
9.8
Vtiger
7.6
Interaction tracking
HoneyBook
7.6
Vtiger
9.6

Customer Service & Support

HoneyBook
9.4
Vtiger
8.1
Case management
HoneyBook
9.5
Vtiger
7.7
Help desk management
HoneyBook
9.4
Vtiger
8.6

Marketing Automation

HoneyBook
7.5
Vtiger
9.4
Lead management
HoneyBook
7.5
Vtiger
9.2
Email marketing
HoneyBook
Vtiger
9.6

CRM Project Management

HoneyBook
7.9
Vtiger
8.7
Task management
HoneyBook
6.6
Vtiger
8.0
Billing and invoicing management
HoneyBook
9.5
Vtiger
9.2
Reporting
HoneyBook
7.6
Vtiger
9.0

CRM Reporting & Analytics

HoneyBook
6.4
Vtiger
9.5
Customizable reports
HoneyBook
6.4
Vtiger
9.6
Forecasting
HoneyBook
Vtiger
9.0
Pipeline visualization
HoneyBook
Vtiger
10.0

Customization

HoneyBook
8.4
Vtiger
7.9
Custom fields
HoneyBook
9.1
Vtiger
7.9
Custom objects
HoneyBook
7.6
Vtiger
8.5
API for custom integration
HoneyBook
Vtiger
7.2

Security

HoneyBook
6.9
Vtiger
8.6
Single sign-on capability
HoneyBook
7.4
Vtiger
Role-based user permissions
HoneyBook
6.3
Vtiger
8.6

Platform

HoneyBook
8.3
Vtiger
5.3
Mobile access
HoneyBook
8.3
Vtiger
5.3

Social CRM

HoneyBook
Vtiger
6.0
Social engagement
HoneyBook
Vtiger
6.0

Pros

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Melody Alexander | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Alyssa Parr | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Usability

HoneyBook

HoneyBook 8.8
Based on 5 answers
When I was onboarded I was given a complete walk-through, and as new items are added they do a great job of utilizing help videos and tutorials.
Ce'Erica Christine Allen | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Support Rating

HoneyBook

HoneyBook 9.0
Based on 5 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Dana Sacco | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Anonymous | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Kristin Cole | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
Starter Plan$92
Unlimited Plan - Monthly$392
  1. Year
  2. Month
Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

HoneyBook
9.3
Vtiger
7.6

Usability

HoneyBook
8.8
Vtiger

Support Rating

HoneyBook
9.0
Vtiger
9.0

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