HotSchedules and Fourth Payroll and Benefits vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotSchedules and Fourth Payroll and Benefits
Score 8.0 out of 10
N/A
The Payroll and Benefits solution from HotSchedules, now powered by Fourth, is built specifically for restaurants and hospitality, and allows users to manage multiple employments, varying pay rates, shift work, variable hours, temporary staff, and PTO. Users may optionally outsource payroll to HotSchedules & Fourth.N/A
OnPay
Score 8.2 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
Pricing
HotSchedules and Fourth Payroll and BenefitsOnPay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HotSchedules and Fourth Payroll and BenefitsOnPay
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $40 + $6 per employee each month.
More Pricing Information
Community Pulse
HotSchedules and Fourth Payroll and BenefitsOnPay
Top Pros
Top Cons
Features
HotSchedules and Fourth Payroll and BenefitsOnPay
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HotSchedules and Fourth Payroll and Benefits
8.0
1 Ratings
2% below category average
OnPay
8.5
46 Ratings
4% above category average
Pay calculation8.01 Ratings7.543 Ratings
Salary revision and increment management8.01 Ratings9.932 Ratings
Benefit plan administration00 Ratings6.414 Ratings
Direct deposit files00 Ratings9.541 Ratings
Reimbursement management00 Ratings9.119 Ratings
Best Alternatives
HotSchedules and Fourth Payroll and BenefitsOnPay
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotSchedules and Fourth Payroll and BenefitsOnPay
Likelihood to Recommend
8.0
(1 ratings)
7.8
(46 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(3 ratings)
Usability
-
(0 ratings)
9.1
(17 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(17 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
HotSchedules and Fourth Payroll and BenefitsOnPay
Likelihood to Recommend
HotSchedules and Fourth
Hot Schedules/Labour Productivity has been very useful in helping with sales forecasting, utilizing past data combined with weather and national events; however its allocation of staffing is very generic across a large brand, so not much scope for the software to 'learn' what works well for individual sites - e.g. where one restaurant may need 2 people to cover their peak, another may need 4, to account for things like prep, restaurant layout, etc.
Read full review
OnPay
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
Read full review
Pros
HotSchedules and Fourth
  • Personal Information Storage
  • Forecasting
  • Labour Costing
Read full review
OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
Read full review
Cons
HotSchedules and Fourth
  • Quicker Sales Data Importing
  • Easier Access to Employee Documents
  • Holiday information on employee end
Read full review
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Read full review
Likelihood to Renew
HotSchedules and Fourth
No answers on this topic
OnPay
Love the service
Read full review
Usability
HotSchedules and Fourth
No answers on this topic
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
Read full review
Reliability and Availability
HotSchedules and Fourth
No answers on this topic
OnPay
OnPay immediately responds to any of my inquiries.
Read full review
Performance
HotSchedules and Fourth
No answers on this topic
OnPay
No complaints on OnPay's integration with Xero.
Read full review
Support Rating
HotSchedules and Fourth
No answers on this topic
OnPay
OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
Read full review
Implementation Rating
HotSchedules and Fourth
No answers on this topic
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review
Alternatives Considered
HotSchedules and Fourth
No answers on this topic
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Read full review
Scalability
HotSchedules and Fourth
No answers on this topic
OnPay
OnPay works.
Read full review
Return on Investment
HotSchedules and Fourth
  • More Accurate Forecasting
  • Better Daily Labour Control
  • Holiday Planning
Read full review
OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
Read full review
ScreenShots

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approvedScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses