What users are saying about
230 Ratings
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364 Ratings
230 Ratings
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Score 5.8 out of 100

Paycom

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364 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

HotSchedules

For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
Anonymous | TrustRadius Reviewer

Paycom

If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

HotSchedules
Paycom
7.8
Employee demographic data
HotSchedules
Paycom
7.8
Employment history
HotSchedules
Paycom
8.2
Job profiles and administration
HotSchedules
Paycom
8.0
Workflow for transfers, promotions, pay raises, etc.
HotSchedules
Paycom
7.9
Organizational charting
HotSchedules
Paycom
7.7
Organization and location management
HotSchedules
Paycom
7.2
Compliance data (COBRA, OSHA, etc.)
HotSchedules
Paycom
8.0

Payroll Management

HotSchedules
Paycom
7.9
Pay calculation
HotSchedules
Paycom
8.0
Support for external payroll vendors
HotSchedules
Paycom
6.4
Off-cycle/On-Demand payment
HotSchedules
Paycom
8.5
Benefit plan administration
HotSchedules
Paycom
8.1
Direct deposit files
HotSchedules
Paycom
8.3
Salary revision and increment management
HotSchedules
Paycom
8.8
Reimbursement management
HotSchedules
Paycom
7.3

Leave and Attendance Management

HotSchedules
Paycom
8.3
Approval workflow
HotSchedules
Paycom
8.6
Balance details
HotSchedules
Paycom
8.2
Annual carry-forward and encashment
HotSchedules
Paycom
8.3

Employee Self Service

HotSchedules
Paycom
8.3
View and generate pay and benefit information
HotSchedules
Paycom
8.6
Update personal information
HotSchedules
Paycom
8.9
View company policy documentation
HotSchedules
Paycom
8.2
Employee recognition
HotSchedules
Paycom
7.4
View job history
HotSchedules
Paycom
8.4

Asset Management

HotSchedules
Paycom
4.4
Tracking of all physical assets
HotSchedules
Paycom
4.4

HR Reporting

HotSchedules
Paycom
6.8
Report builder
HotSchedules
Paycom
7.5
Pre-built reports
HotSchedules
Paycom
7.5
Ability to combine HR data with external data
HotSchedules
Paycom
5.4

Onboarding

HotSchedules
Paycom
7.7
New hire portal
HotSchedules
Paycom
8.2
Manager tracking tools
HotSchedules
Paycom
7.3

Performance and Goals

HotSchedules
Paycom
5.9
Corporate goal setting
HotSchedules
Paycom
3.9
Individual goal setting
HotSchedules
Paycom
7.5
Line-of sight-visibility
HotSchedules
Paycom
4.1
Performance tracking
HotSchedules
Paycom
8.1

Performance Management

HotSchedules
Paycom
7.8
Performance plans
HotSchedules
Paycom
7.6
Performance improvement plans
HotSchedules
Paycom
7.6
Review status tracking
HotSchedules
Paycom
7.8
Review reminders
HotSchedules
Paycom
8.0
Multiple review frequency
HotSchedules
Paycom
8.0

Succession Planning

HotSchedules
Paycom
6.6
Create succession plans/pools
HotSchedules
Paycom
9.1
Candidate ranking
HotSchedules
Paycom
6.7
Candidate search
HotSchedules
Paycom
5.5
Candidate development
HotSchedules
Paycom
5.1

Recruiting / ATS

HotSchedules
Paycom
7.2
Job Requisition Management
HotSchedules
Paycom
7.3
Company Website Posting
HotSchedules
Paycom
7.5
Publish to Social Media
HotSchedules
Paycom
7.0
Job Search Site Posting
HotSchedules
Paycom
7.2
Duplicate Candidate Prevention
HotSchedules
Paycom
7.0
Applicant Tracking
HotSchedules
Paycom
7.2
Notifications and Alerts
HotSchedules
Paycom
7.4

Pros

HotSchedules

  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
Anonymous | TrustRadius Reviewer

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

Cons

HotSchedules

  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
Anonymous | TrustRadius Reviewer

Paycom

  • Would like to see more options when creating a custom report
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

Likelihood to Renew

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 10 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

HotSchedules

HotSchedules 8.8
Based on 12 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson | TrustRadius Reviewer

Paycom

Paycom 8.3
Based on 15 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

HotSchedules

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

HotSchedules

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

HotSchedules

HotSchedules 8.9
Based on 8 answers
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 7.8
Based on 52 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

In-Person Training

HotSchedules

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

HotSchedules

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

HotSchedules

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.2
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

HotSchedules

I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
Anonymous | TrustRadius Reviewer

Paycom

Paycom is the exact opposite of DATIS in that it provides excellent customer service, has solutions for essentially every business problem or policy we put forward and is proactive in creating solutions for federal and state regulations like the OSHA ETS.
Michelle Armour | TrustRadius Reviewer

Scalability

HotSchedules

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski | TrustRadius Reviewer

Paycom

  • cut payroll processing time from 1 week to 2 days
  • cut ACA reporting time from 2 weeks to 2 days
  • Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes
Cecilia Terrazas | TrustRadius Reviewer

Screenshots

Pricing Details

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

HotSchedules
3.4
Paycom
7.6

Likelihood to Renew

HotSchedules
9.1
Paycom
9.1

Usability

HotSchedules
8.8
Paycom
8.3

Reliability and Availability

HotSchedules
Paycom
9.1

Performance

HotSchedules
Paycom
8.2

Support Rating

HotSchedules
8.9
Paycom
7.8

In-Person Training

HotSchedules
Paycom
6.4

Online Training

HotSchedules
Paycom
7.3

Implementation Rating

HotSchedules
Paycom
5.2

Scalability

HotSchedules
Paycom
5.5

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