HRdirect Smart Apps vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
Paycom
Score 7.4 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
HRdirect Smart AppsPaycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HRdirect Smart AppsPaycom
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
More Pricing Information
Community Pulse
HRdirect Smart AppsPaycom
Top Pros
Top Cons
Features
HRdirect Smart AppsPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
Paycom
7.3
360 Ratings
8% below category average
Employee demographic data10.01 Ratings7.7327 Ratings
Job profiles and administration10.01 Ratings7.3314 Ratings
Compliance data (COBRA, OSHA, etc.)10.01 Ratings7.3259 Ratings
Employment history00 Ratings7.2312 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.1315 Ratings
Organizational charting00 Ratings6.4237 Ratings
Organization and location management00 Ratings8.4273 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Paycom
7.7
329 Ratings
5% below category average
Approval workflow1.01 Ratings7.6314 Ratings
Balance details00 Ratings7.6314 Ratings
Annual carry-forward and encashment00 Ratings7.9260 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
21% above category average
Paycom
7.7
374 Ratings
5% below category average
View and generate pay and benefit information10.01 Ratings8.1367 Ratings
Update personal information10.01 Ratings8.4370 Ratings
View company policy documentation10.01 Ratings7.8329 Ratings
Employee recognition00 Ratings6.4177 Ratings
View job history00 Ratings8.0293 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
Paycom
6.6
321 Ratings
14% below category average
Report builder1.01 Ratings7.0315 Ratings
Pre-built reports1.01 Ratings7.0312 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Paycom
7.5
316 Ratings
7% below category average
New hire portal1.01 Ratings7.8313 Ratings
Manager tracking tools1.01 Ratings7.2271 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Paycom
7.7
373 Ratings
4% below category average
Pay calculation00 Ratings8.1362 Ratings
Support for external payroll vendors00 Ratings6.447 Ratings
Off-cycle/On-Demand payment00 Ratings8.713 Ratings
Benefit plan administration00 Ratings7.8310 Ratings
Direct deposit files00 Ratings8.2362 Ratings
Salary revision and increment management00 Ratings7.5297 Ratings
Reimbursement management00 Ratings7.5201 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Paycom
5.4
181 Ratings
41% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.3168 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings6.4177 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Paycom
7.1
228 Ratings
12% below category average
Performance plans00 Ratings7.1211 Ratings
Performance improvement plans00 Ratings7.0199 Ratings
Review status tracking00 Ratings7.2204 Ratings
Review reminders00 Ratings7.5211 Ratings
Multiple review frequency00 Ratings6.6189 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Paycom
6.8
221 Ratings
14% below category average
Job Requisition Management00 Ratings6.9197 Ratings
Company Website Posting00 Ratings7.2194 Ratings
Publish to Social Media00 Ratings6.5155 Ratings
Job Search Site Posting00 Ratings6.9180 Ratings
Duplicate Candidate Prevention00 Ratings6.9168 Ratings
Applicant Tracking00 Ratings6.6203 Ratings
Notifications and Alerts00 Ratings6.8207 Ratings
Best Alternatives
HRdirect Smart AppsPaycom
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRdirect Smart AppsPaycom
Likelihood to Recommend
10.0
(1 ratings)
7.3
(393 ratings)
Likelihood to Renew
1.0
(1 ratings)
8.4
(20 ratings)
Usability
-
(0 ratings)
8.5
(23 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
1.0
(1 ratings)
8.9
(51 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.9
(6 ratings)
Configurability
-
(0 ratings)
5.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
5.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.9
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(2 ratings)
User Testimonials
HRdirect Smart AppsPaycom
Likelihood to Recommend
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
Read full review
Pros
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review
Paycom
  • GL set up can be clunky until you understand how it works.
  • Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
  • Advanced Report Writer would be nice to combine multiple areas into one report easily.
Read full review
Likelihood to Renew
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
ComplyRight
No answers on this topic
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Read full review
Reliability and Availability
ComplyRight
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
ComplyRight
No answers on this topic
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
ComplyRight
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
ComplyRight
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
ComplyRight
No answers on this topic
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
ComplyRight
No answers on this topic
Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
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Scalability
ComplyRight
No answers on this topic
Paycom
They are not able to meet our current needs
Read full review
Return on Investment
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
ScreenShots

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync

Paycom Screenshots

Screenshot of Screenshot of Screenshot of