What users are saying about
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Top Rated
324 Ratings
2 Ratings
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Score 8.4 out of 100

UKG Ready

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Top Rated
324 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • HRdirect Smart Apps ranks higher in 2 feature sets: Human Resource Management, Employee Self Service
  • UKG Ready ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding

Human Resource Management

10.0

HRdirect Smart Apps

100%
7.4

UKG Ready

74%
UKG Ready ranks higher in 4/7 features

Employee demographic data

10.0
100%
1 Rating
8.5
85%
132 Ratings

Job profiles and administration

10.0
100%
1 Rating
7.7
77%
127 Ratings

Compliance data (COBRA, OSHA, etc.)

10.0
100%
1 Rating
7.2
72%
94 Ratings

Employment history

N/A
0 Ratings
7.7
77%
129 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.1
71%
119 Ratings

Organizational charting

N/A
0 Ratings
6.5
65%
94 Ratings

Organization and location management

N/A
0 Ratings
7.2
72%
114 Ratings

Leave and Attendance Management

1.0

HRdirect Smart Apps

10%
7.4

UKG Ready

74%
UKG Ready ranks higher in 3/3 features

Approval workflow

1.0
10%
1 Rating
7.5
75%
122 Ratings

Balance details

N/A
0 Ratings
7.4
74%
129 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.1
71%
111 Ratings

Employee Self Service

10.0

HRdirect Smart Apps

100%
7.8

UKG Ready

78%
HRdirect Smart Apps ranks higher in 3/4 features

View and generate pay and benefit information

10.0
100%
1 Rating
8.0
80%
124 Ratings

Update personal information

10.0
100%
1 Rating
8.1
81%
129 Ratings

View company policy documentation

10.0
100%
1 Rating
7.6
76%
104 Ratings

View job history

N/A
0 Ratings
7.3
73%
108 Ratings

HR Reporting

1.0

HRdirect Smart Apps

10%
7.4

UKG Ready

74%
UKG Ready ranks higher in 2/2 features

Report builder

1.0
10%
1 Rating
7.5
75%
139 Ratings

Pre-built reports

1.0
10%
1 Rating
7.3
73%
139 Ratings

Onboarding

1.0

HRdirect Smart Apps

10%
6.3

UKG Ready

63%
UKG Ready ranks higher in 2/2 features

New hire portal

1.0
10%
1 Rating
6.5
65%
90 Ratings

Manager tracking tools

1.0
10%
1 Rating
6.1
61%
72 Ratings

Payroll Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.7

UKG Ready

77%
UKG Ready ranks higher in 6/6 features

Pay calculation

N/A
0 Ratings
8.2
82%
137 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.6
76%
85 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.7
77%
47 Ratings

Benefit plan administration

N/A
0 Ratings
7.5
75%
106 Ratings

Direct deposit files

N/A
0 Ratings
8.3
83%
108 Ratings

Salary revision and increment management

N/A
0 Ratings
7.1
71%
101 Ratings

Asset Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.3

UKG Ready

73%
UKG Ready ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.3
73%
52 Ratings

Performance and Goals

HRdirect Smart Apps

Feature Set Not Supported
N/A
6.4

UKG Ready

64%
UKG Ready ranks higher in 2/2 features

Individual goal setting

N/A
0 Ratings
6.3
63%
46 Ratings

Performance tracking

N/A
0 Ratings
6.5
65%
52 Ratings

Performance Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.3

UKG Ready

73%
UKG Ready ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.1
71%
61 Ratings

Performance improvement plans

N/A
0 Ratings
7.1
71%
56 Ratings

Review status tracking

N/A
0 Ratings
7.4
74%
61 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
63 Ratings

Multiple review frequency

N/A
0 Ratings
6.9
69%
49 Ratings

Succession Planning

HRdirect Smart Apps

Feature Set Not Supported
N/A
5.4

UKG Ready

54%
UKG Ready ranks higher in 1/1 features

Create succession plans/pools

N/A
0 Ratings
5.4
54%
19 Ratings

Recruiting / ATS

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.0

UKG Ready

70%
UKG Ready ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.3
73%
60 Ratings

Company Website Posting

N/A
0 Ratings
7.3
73%
60 Ratings

Publish to Social Media

N/A
0 Ratings
6.5
65%
44 Ratings

Job Search Site Posting

N/A
0 Ratings
7.0
70%
43 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.7
67%
47 Ratings

Applicant Tracking

N/A
0 Ratings
6.6
66%
63 Ratings

Notifications and Alerts

N/A
0 Ratings
7.6
76%
67 Ratings

Attribute Ratings

  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend
  • UKG Ready is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

10.0

HRdirect Smart Apps

100%
1 Rating
7.8

UKG Ready

78%
172 Ratings

Likelihood to Renew

1.0

HRdirect Smart Apps

10%
1 Rating
9.3

UKG Ready

93%
13 Ratings

Usability

HRdirect Smart Apps

N/A
0 Ratings
7.6

UKG Ready

76%
51 Ratings

Availability

HRdirect Smart Apps

N/A
0 Ratings
9.5

UKG Ready

95%
4 Ratings

Performance

HRdirect Smart Apps

N/A
0 Ratings
9.3

UKG Ready

93%
14 Ratings

Support Rating

1.0

HRdirect Smart Apps

10%
2 Ratings
7.5

UKG Ready

75%
125 Ratings

In-Person Training

HRdirect Smart Apps

N/A
0 Ratings
7.8

UKG Ready

78%
2 Ratings

Online Training

HRdirect Smart Apps

N/A
0 Ratings
8.0

UKG Ready

80%
3 Ratings

Implementation Rating

HRdirect Smart Apps

N/A
0 Ratings
7.2

UKG Ready

72%
12 Ratings

Configurability

HRdirect Smart Apps

N/A
0 Ratings
2.4

UKG Ready

24%
3 Ratings

Ease of integration

HRdirect Smart Apps

N/A
0 Ratings
6.9

UKG Ready

69%
32 Ratings

Product Scalability

HRdirect Smart Apps

N/A
0 Ratings
9.5

UKG Ready

95%
2 Ratings

Vendor post-sale

HRdirect Smart Apps

N/A
0 Ratings
8.0

UKG Ready

80%
2 Ratings

Vendor pre-sale

HRdirect Smart Apps

N/A
0 Ratings
9.0

UKG Ready

90%
2 Ratings

Likelihood to Recommend

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

UKG

UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Read full review

Pros

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

UKG

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Read full review

Cons

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

UKG

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
Read full review

Pricing Details

HRdirect Smart Apps

Starting Price

Editions & Modules

HRdirect Smart Apps editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      ComplyRight

      As previously described, there are too many unresolved issues.
      Read full review

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      ComplyRight

      No answers on this topic

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      ComplyRight

      No answers on this topic

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      ComplyRight

      No answers on this topic

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      ComplyRight

      Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
      Read full review

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      ComplyRight

      No answers on this topic

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      ComplyRight

      No answers on this topic

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      ComplyRight

      No answers on this topic

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      ComplyRight

      No answers on this topic

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      ComplyRight

      No answers on this topic

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      ComplyRight

      • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
      • Harassment training module is excellent.
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

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