Likelihood to Recommend Expense Management is not what I will ask anyone to implement, it has a lot of scope of improvement in the system. Reporting structure and the approval structure of the expense management is not good at all. Even [if] you upload the expenses in cloud software, you will have to repeat the entire process to executive the expense.
Read full review Paylocity works really well for a company our size (approx. 600 employees). I think if we were to triple in size it would likely work just as well. Especially if the changes requested on a prior question were implemented. Some things, such as being able to e-verify an employee, is tied to using the onboarding feature of Paylocity that we cannot use, due requirements of the new owners of the company. That means we have to everify outside of the payroll system. This is the one thing our prior payroll provided did that is better than what Paylocity can provide. Bundling features is understandable but it would be nice if some functionality could be used outside of the bundle to accommodate the needs of the customer.
Read full review Pros Data Management Leave and Attendance Exit Management Read full review Provides the majority of our data for our employees and reporting in one software product. Once setup; the Onboarding feature makes bringing in new employees very smooth while collecting and completing all compliance information from the candidate themselves. Performance Module with Journals provides a good platform for documenting positive as well as disciplinary events. Read full review Cons Expense Management Survey Tool Payroll Read full review Competency of Dedicated Customer Service Reps: These individuals' competency range varies greatly. We have had reps assigned to us who couldn't compose a legible email and couldn't answer questions promptly. We've had other reps who didn't share their names. We've had other reps that were incredibly knowledgeable and responsive to our inquiries. The Scheduling Tool: This tool doesn't speak to time sheets. Cost centers used on the scheduling tool are overridden by "rules" inside the timesheet program, and there's no way to override this element. This results in hours of manual entry that need to be done every payroll. Help Tools: The general help database is TOO cumbersome to the extent that it is unusable in many/most cases. The videos in the Training Catalog are wonderful; however, they are often outdated and use mobile device applications as the example vs. desktop or both (e.g., some of the time and labor videos). Reports: The report writer is usable; however, the last update with an AI search bar is clunky and hasn't been helpful. Read full review Likelihood to Renew This rating is purely based on my experience which I gained while using the HROne HRIS, it was very easy to use and can be explained to employees easily. I am happy that I got a chance to work with the development team of the HROne and customization is one of the unique feature
Read full review We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability Overall usability of the HROne HRMS is good and have already used it with full potential
Read full review I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update
Read full review Reliability and Availability HROne HRMS Software availability is really amazing and they are always available to provide the support
Read full review Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Read full review Performance The performance of the HROne HRMS is good and it never lets you down. Reporting is always done on time. Pages are uploaded in friction of second and hardly there is a time when the system was down or slow
Read full review pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating The support team of the HROne HRIS is really amazing, they are always available to support you and solve your queries easily.
Read full review Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review In-Person Training I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Read full review Online Training The training was good, quick and crisp. We were easily able to understand it easily
Read full review The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating HROne HRMS implement was very easy, the in-house is very professional and knowledgeable. They guided us in good manner and ensured that the implementation was on time and as per the expectation. The way they have handled our query and supported us was good. The completed phase of the implementation was handled very professionally.
Read full review I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered We opted for HROne because of the support system. As HROne is a local HRIS, getting support from the team is very easy and quick. It has helped us at the time of implementation as well, we were able to connect with the HROne team very easily and the implementation process became easy and quick.
Read full review With Paychex, I feel like they have not really kept up with the times. I feel like Paylocity really expands as their users are growing. We changed from iSolved to Paylocity because when it came to processing payroll and getting support for anything, it was an absolute nightmare for us. So Paylocity has been leaps and bounds above the others. As far as support goes.
Read full review Contract Terms and Pricing Model None, things were handled very easily
Read full review Include more services in the packages they offer.
Read full review Scalability HROne HRMS Software is designed to provide organizations with flexible and scalable software which can be deployed across multiple departments and sites as needed. And you can always rely on the HRMS Software
Read full review You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment Expense Report - Bad impact, we faced lot of challenges Leave & Attendance - Good impact on overall system. Easily able to track, apply and approve Data Management - Good feature Read full review We are working towards better data-driven decision making, so we're in the process of putting all of that in place and building the data. As far as errors specifically with the timekeeping, employees can take ownership over their own time by adding their missed punches and notes into the system directly. So that has reduced admin time as well as errors on Paychex Read full review ScreenShots HROne HRMS Software Screenshots