HubSpot CRM vs. Microsoft Project

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.3 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Microsoft Project
Score 7.9 out of 10
N/A
Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.
$120
per year per user
Pricing
HubSpot CRMMicrosoft Project
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Project Server
$0
Planner Plan 1
$10
per month per user
Planner and Project Plan 3
$30
per month per user
Planner and Project Plan 5
$55
per month per user
Project Standard 2024
$679.99
one-time fee per installation
Project Professional 2024
$1,129.99
one-time fee per installation
Offerings
Pricing Offerings
HubSpot CRMMicrosoft Project
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
HubSpot CRMMicrosoft Project
Considered Both Products
HubSpot CRM
Microsoft Project

No answer on this topic

Features
HubSpot CRMMicrosoft Project
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.1
1663 Ratings
3% above category average
Microsoft Project
-
Ratings
Customer data management / contact management8.91601 Ratings00 Ratings
Workflow management8.51570 Ratings00 Ratings
Territory management4.9184 Ratings00 Ratings
Opportunity management8.51506 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.61619 Ratings00 Ratings
Contract management7.9185 Ratings00 Ratings
Quote & order management8.31103 Ratings00 Ratings
Interaction tracking8.81562 Ratings00 Ratings
Channel / partner relationship management8.2186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
8.1
1118 Ratings
5% above category average
Microsoft Project
-
Ratings
Case management8.41040 Ratings00 Ratings
Call center management7.8895 Ratings00 Ratings
Help desk management8.2954 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.8
1470 Ratings
12% above category average
Microsoft Project
-
Ratings
Lead management8.91388 Ratings00 Ratings
Email marketing8.61400 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
8.3
1520 Ratings
7% above category average
Microsoft Project
-
Ratings
Task management8.51454 Ratings00 Ratings
Billing and invoicing management8.0766 Ratings00 Ratings
Reporting8.41348 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
8.3
1489 Ratings
7% above category average
Microsoft Project
-
Ratings
Forecasting8.21175 Ratings00 Ratings
Pipeline visualization8.51416 Ratings00 Ratings
Customizable reports8.31374 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
8.0
1423 Ratings
4% above category average
Microsoft Project
-
Ratings
Custom fields8.61394 Ratings00 Ratings
Custom objects8.61215 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration8.6995 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
9.0
1382 Ratings
7% above category average
Microsoft Project
-
Ratings
Single sign-on capability9.01240 Ratings00 Ratings
Role-based user permissions9.01319 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
8.1
949 Ratings
7% above category average
Microsoft Project
-
Ratings
Social data8.0931 Ratings00 Ratings
Social engagement8.2918 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
8.3
1063 Ratings
10% above category average
Microsoft Project
-
Ratings
Marketing automation8.61056 Ratings00 Ratings
Compensation management7.9697 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
8.0
1252 Ratings
4% above category average
Microsoft Project
-
Ratings
Mobile access8.01252 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
HubSpot CRM
-
Ratings
Microsoft Project
8.0
111 Ratings
3% above category average
Task Management00 Ratings8.2110 Ratings
Resource Management00 Ratings7.7107 Ratings
Gantt Charts00 Ratings9.0107 Ratings
Scheduling00 Ratings8.4109 Ratings
Workflow Automation00 Ratings10.083 Ratings
Team Collaboration00 Ratings7.298 Ratings
Support for Agile Methodology00 Ratings4.783 Ratings
Support for Waterfall Methodology00 Ratings7.783 Ratings
Document Management00 Ratings9.077 Ratings
Email integration00 Ratings5.082 Ratings
Mobile Access00 Ratings10.067 Ratings
Timesheet Tracking00 Ratings10.073 Ratings
Change request and Case Management00 Ratings7.664 Ratings
Budget and Expense Management00 Ratings7.586 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
HubSpot CRM
-
Ratings
Microsoft Project
8.7
79 Ratings
11% above category average
Quotes/estimates00 Ratings7.655 Ratings
Invoicing00 Ratings10.045 Ratings
Project & financial reporting00 Ratings7.376 Ratings
Integration with accounting software00 Ratings10.050 Ratings
User Ratings
HubSpot CRMMicrosoft Project
Likelihood to Recommend
8.4
(1708 ratings)
8.1
(111 ratings)
Likelihood to Renew
10.0
(31 ratings)
10.0
(3 ratings)
Usability
8.3
(1556 ratings)
8.7
(9 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
6.4
(1 ratings)
-
(0 ratings)
Support Rating
5.6
(24 ratings)
8.2
(34 ratings)
Implementation Rating
7.4
(9 ratings)
5.0
(1 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMMicrosoft Project
Likelihood to Recommend
HubSpot
I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
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Microsoft
Microsoft Project Online is suited to Turnkey Projects where more Collaboration is required in Project Progress monitoring, risk assessment and conveying, issue recording and tracking. It is less appropriate when ERP Suites other than MS Dynamics are used, i.e when Enterprises need to integrate Finance / Accounting with It and having straight project management workflow
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Pros
HubSpot
  • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
  • Task management is simple but effective.
  • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
  • Gmail integration is quite smooth along with email tracking.
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Microsoft
  • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data. by the employees, in order to know exactly if the project's expectations have been met.
  • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data by the employees, in order to know exactly if the project's expectations have been met.
  • The alert system for the fulfillment and delay of assignments is perfect. Microsoft Project allows me to configure the task system, I can assign the necessary tasks to fulfill the project, and the software alerts me immediately if the managers are fulfilling the assignments.
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Cons
HubSpot
  • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
  • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
  • I would like to see more native options for automation.
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Microsoft
  • Seems overly complicated for users sometimes in using Project and its functionalities
  • Hard to share files for those folks who do not have MS Project, and then have to print out for them
  • Can be confusing since it looks and feels like MS Excel
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Likelihood to Renew
HubSpot
Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
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Microsoft
I like using Microsoft Project. It simplifies building a schedule
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Usability
HubSpot
I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
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Microsoft
Microsoft
Project is easy to operate because data could be inserted, changed and
deleted like you are in an Excel timesheet. Besides, it provides a great
level of automation beween his fields allowing few data changes. Also, its
funcionalities are well defined and grouped in upper menus, so you can find a
funcionality quickly
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Microsoft
Microsoft in recent years has transformed itself and gives a positive feeling when one interacts with the company. The company is focusing on its customers and willing to go extra mile to make customers happy.The company continues to invest in its products and bringing new features from time to time. Overall it is a positive feeling to be associated with such an iconic company.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Microsoft
I wasn't part of it so I don't know
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Alternatives Considered
HubSpot
We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
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Microsoft
While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
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Return on Investment
HubSpot
  • We were able to track good quality leads and push them to closure.
  • The leads were contacted within 24 hours so lead drops were minimum.
  • The sales and marketing team were accountable for generating leads and driving revenue becasue of AI-generated Targets.
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Microsoft
  • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
  • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
  • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.