What users are saying about
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Top Rated
2549 Ratings
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Top Rated
62 Ratings

HubSpot CRM

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Top Rated
2549 Ratings
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Score 8.4 out of 100

Mixmax

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Top Rated
62 Ratings
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Score 9 out of 100

Feature Set Ratings

    Sales Force Automation

    8.2

    HubSpot CRM

    82%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 9/9 features

    Customer data management / contact management

    8.9
    89%
    806 Ratings
    N/A
    0 Ratings

    Workflow management

    8.4
    84%
    781 Ratings
    N/A
    0 Ratings

    Territory management

    7.4
    74%
    184 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.3
    83%
    751 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.5
    85%
    799 Ratings
    N/A
    0 Ratings

    Contract management

    7.9
    79%
    185 Ratings
    N/A
    0 Ratings

    Quote & order management

    8.0
    80%
    515 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.6
    86%
    776 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    7.4
    74%
    186 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.7

    HubSpot CRM

    77%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Case management

    7.9
    79%
    493 Ratings
    N/A
    0 Ratings

    Call center management

    7.5
    75%
    431 Ratings
    N/A
    0 Ratings

    Help desk management

    7.6
    76%
    456 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.7

    HubSpot CRM

    87%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Lead management

    8.7
    87%
    695 Ratings
    N/A
    0 Ratings

    Email marketing

    8.8
    88%
    690 Ratings
    N/A
    0 Ratings

    CRM Project Management

    7.9

    HubSpot CRM

    79%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Task management

    8.3
    83%
    720 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.1
    71%
    348 Ratings
    N/A
    0 Ratings

    Reporting

    8.2
    82%
    674 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.1

    HubSpot CRM

    81%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Forecasting

    7.7
    77%
    577 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.4
    84%
    697 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.2
    82%
    682 Ratings
    N/A
    0 Ratings

    Customization

    7.9

    HubSpot CRM

    79%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 4/4 features

    Custom fields

    8.5
    85%
    704 Ratings
    N/A
    0 Ratings

    Custom objects

    8.4
    84%
    597 Ratings
    N/A
    0 Ratings

    Scripting environment

    6.3
    63%
    133 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.3
    83%
    479 Ratings
    N/A
    0 Ratings

    Security

    8.7

    HubSpot CRM

    87%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Single sign-on capability

    8.7
    87%
    597 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.6
    86%
    641 Ratings
    N/A
    0 Ratings

    Social CRM

    8.0

    HubSpot CRM

    80%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Social data

    7.9
    79%
    468 Ratings
    N/A
    0 Ratings

    Social engagement

    8.0
    80%
    464 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.1

    HubSpot CRM

    81%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Marketing automation

    8.5
    85%
    521 Ratings
    N/A
    0 Ratings

    Compensation management

    7.8
    78%
    322 Ratings
    N/A
    0 Ratings

    Platform

    7.5

    HubSpot CRM

    75%

    Mixmax

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 1/1 features

    Mobile access

    7.5
    75%
    606 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Mixmax is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.7

    HubSpot CRM

    87%
    851 Ratings
    9.4

    Mixmax

    94%
    24 Ratings

    Likelihood to Renew

    8.8

    HubSpot CRM

    88%
    10 Ratings

    Mixmax

    N/A
    0 Ratings

    Usability

    8.8

    HubSpot CRM

    88%
    753 Ratings

    Mixmax

    N/A
    0 Ratings

    Support Rating

    8.2

    HubSpot CRM

    82%
    21 Ratings
    9.0

    Mixmax

    90%
    7 Ratings

    Implementation Rating

    9.1

    HubSpot CRM

    91%
    10 Ratings

    Mixmax

    N/A
    0 Ratings

    Likelihood to Recommend

    HubSpot

    It's definitely easier to use than Salesforce. It's especially great for us in the SMB market. In my opinion, it would be nice if we were able to call out to international prospects and text them as well. The SalesMessage plugin doesn't allow for that.
    Read full review

    Mixmax

    Mixmax is very well suited for sharing calendar availability via email with a client. Multiple time blocks can be shared, and the bridge between Gmail and other colleagues allows you to hold a meeting time on calendars to prevent overbooking with colleagues. This is extremely helpful when scheduling a large call and juggling many people's schedules.
    Read full review

    Pros

    HubSpot

    • The sales funnel is one of my favorites in the entire industry.
    • Their task managing system truly helps Account Executives be on top of every lead and opportunity without dropping the ball.
    • The data tracking for KPI truly helps our team set goals and improve weekly.
    • The e-mail sequences are top tier as well.
    Read full review

    Mixmax

    • I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent.
    • It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others.
    • It also has amazing feature which is totally automated.
    Read full review

    Cons

    HubSpot

    • Price Point: Pricey Expense for Company.
    • A lot of new features are being rolled out, but intuitive additions always take 1-3 years to add on. I Recently added rescheduling/cancel to Meetings, but contacts are unable to optionally provide why they canceled/rescheduled.
    Read full review

    Mixmax

    • No mobile integrations I know of yet. If you're sending emails from a third-party client, you lose the Mixmax tracking capability.
    • The installation was a bit difficult sometimes, and I've sometimes had some emails get sorted as spam possibly because of the Mixmax tracking.
    • There aren't that many CRM integration options right now, so it's not compatible with all companies.
    • There were some conflicts with using other CRM options at the same time, but they were quickly resolved.
    Read full review

    Pricing Details

    HubSpot CRM

    Starting Price

    $0 Per Month [Unlimited Users]

    Editions & Modules

    HubSpot CRM editions and modules pricing
    EditionModules
    Free Forever$01
    CRM Bundle$502

    Footnotes

    1. Per Month [Unlimited Users]
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Mixmax

    Starting Price

    $9 per month

    Editions & Modules

    Mixmax editions and modules pricing
    EditionModules
    Free PlanFree1
    Starter122
    SMB293
    Growth654
    EnterpriseContact sales team5

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month
    4. per user/per month
    5. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    HubSpot

    Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
    Read full review

    Mixmax

    No answers on this topic

    Usability

    HubSpot

    HubSpot functions great and has never had any issues. Support is great and is always ready to help solve any problems or questions you have. We love to create workflows for processes and manage new leads, which makes our life so much easier!
    Read full review

    Mixmax

    No answers on this topic

    Support Rating

    HubSpot

    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Read full review

    Mixmax

    Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
    Read full review

    Implementation Rating

    HubSpot

    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Read full review

    Mixmax

    No answers on this topic

    Alternatives Considered

    HubSpot

    I have to admit that I prefer Salesloft, but I do think HS can be better. SL is very simple and gives me everything I need. However, in the future, I would definitely lean toward HS as it has more capabilities. I just need the integration and onboarding to be more seamless before I commit long-term.
    Read full review

    Mixmax

    Mixmax is far better than HubSpot's alternative because when I used HubSpot, they did not have a "remind" feature, only basic email open tracking. The ability to select a date and time to be reminded with Mixmax and also track link clicks is superior in my experience. There may be other solutions out there with similar functionality but Mixmax is built specifically for Gmail, and I use Gmail for work and personal use.
    Read full review

    Return on Investment

    HubSpot

    • HubSpot has allowed us to Sunset our internal CRM which was running at a great time and opportunity cost for our dev team.
    • HubSpot brought our two distinct sales teams together onto common performance & activity metrics.
    • HubSpot reports have replaced our former self-written shareholder sales reports, now being sent.
    Read full review

    Mixmax

    • MixMax has saved us time in automating out outbound efforts. This has resulted in hundreds of hours saved.
    • MixMax has a positive impact on all of our linkbuilding strategies and helps fuel our overall marketing goals.
    • MixMax's low monthly cost means we get an immediate ROI if we close 1 deal for the month.
    Read full review

    Screenshots

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